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ADP Workforce Now vs PeopleSoft vs Sage People comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of October 2025, in the Benefits Administration category, the mindshare of ADP Workforce Now is 3.3%, down from 3.4% compared to the previous year. The mindshare of PeopleSoft is 7.0%, down from 11.9% compared to the previous year. The mindshare of Sage People is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Market Share Distribution
ProductMarket Share (%)
PeopleSoft7.0%
ADP Workforce Now3.3%
Sage People0.9%
Other88.8%
Benefits Administration
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
UshaKatyal - PeerSpot reviewer
A mature solution that needs right implementation
I think PeopleSoft HR is pretty good and very mature. The people who built PeopleSoft now work on Workday. Workday has asked me to join them as an employee a few times, but I don't take anyone's employment because Workday isn't very user-friendly. With PeopleSoft, you can do a lot. Oracle now bundles PeopleSoft and calls it Oracle Cloud, but the programs are the same. Recruiters often don't know this and say you're not qualified if you don't have Oracle Cloud experience. However, Oracle has just put PeopleSoft in the cloud and packaged it as Oracle Cloud. Overall, if the solution is implemented correctly, it runs very smoothly. I think people shouldn't customize it. They should use it as is and try to adapt to it. Many people didn't understand PeopleSoft at first. For example, during COVID, some companies hired offshore people who didn't know what they were doing and messed everything up. You need to know the rules and regulations of the country where you're implementing the tool because every country has different rules for HR, benefits, and payroll. Canadian payroll differs from US payroll, but they're on the same platform in the solution. It's a very mature system, but people prefer newer options like Oracle Cloud. I was also involved with SAP S/4HANA. I don't think it's good for the government sector because government workers are a bit lazy about technical things. I understand S/4HANA because I have a technical background. It has a different structure, while PeopleSoft has more of a file and table structure, which is easier. If the tables are set up wrong, things go wrong. But if you know how to set it up correctly, it runs smoothly, and you can adjust it if needed. The problem is that companies are hiring big consulting firms that want money. They hire offshore people who don't know the country's rules and do programming. If you buy a package and still have to do custom programming, why buy the package at all? These days, I'm doing a lot of business process reengineering for people because they don't know how to implement it correctly. If you implement it right, you can reduce manual work. However, it depends on change management and how senior management handles it. It works fine if you implement the tool on-site or hybrid, not cloud and do it correctly. But in a cloud situation, there are problems. Many countries change their payroll and benefits rules often. With the cloud, you can't easily change things. You have to ask the company to make changes, which costs much money. People who don't want an IT department go for the cloud. But I've seen many companies fail with the cloud. The cloud is just everything packaged together. Your data sits in someone else's cloud, and you must accept whatever they do. Payroll is very sensitive. If payroll is wrong, the whole company suffers. I've worked on the financial and school sides, too. I'm comfortable with the tool if it's implemented correctly. But many companies don't implement it right, which is why they might say it is too much. I did a big project for an oil and gas company. I was a program control manager with 51 people under me. We used Oracle, but Oracle isn't as good as PeopleSoft for payroll. If the solution is implemented correctly, it's fine. But you need the right implementer. Big consulting firms often give wrong information and use inexperienced people. For maintenance, PeopleSoft sends updated rules to new tables at year-end. You compile the new tables and start the new year. But you need to know which changes apply to your country. I talk to many senior PeopleSoft people and always get LinkedIn messages about business opportunities. I now help about 50 clients when they have problems, but I'm not traveling. If you know the HR and payroll business well, you can implement anything - PeopleSoft, Oracle, or S/4HANA. I've done all of these. S/4HANA is more complicated and technical. It's similar to an old software called IDMS. You have to be very technical, and if you don't do it right, it won't work. I rate the overall solution a seven out of ten.
Spencer Gray - PeerSpot reviewer
Highly customizable, robust, and access to helpful online community
In my opinion, the performance management module of this system could use improvement as it falls behind compared to other specialized performance management platforms. While I understand that this system is not solely focused on performance management and is more of a generalist solution, it still lacks the capabilities and features that you can find in other specialized platforms. If we were to switch to a provider solely focused on performance management, we would have access to a wider range of features and capabilities that are not currently available in this system. Sage People offers a wide range of functions that meet most requirements. However, there is still room for improvement. One feature that I would like to see added is the ability to detect and address any failures in the custom processes or functions built within the system. I would like to see a tool that can automatically sense and identify any issues in the system. Currently, when something goes wrong, it's not always immediately obvious and requires a lot of manual troubleshooting. It would be helpful if there was an error message that clearly explained why the system is failing. This would speed up the investigation process and make it ten times faster.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature to me is performance management because we just started using that."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"It is a scalable solution."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The most valuable features are the reporting and benefits piece."
"The integration between Human Capital Management (HCM) and PeopleSoft is an important feature."
"Scalability-wise, I rate the solution a ten out of ten."
"The customization and catering to our specific needs have helped."
"It's very fully featured. It has more features and more configurability than SAP."
"Very stable in terms of performance and scalability."
"PeopleSoft is an amazing solution. Its users can have total control of the system, including PeopleCode, Application Engine and Component Interface, along with many other tools delivered by PeopleSoft."
"The most valuable feature is ERP application information."
"The recruiting is most valuable. It saves time in having easy and fast applicants tracking as well as candidates' contact plus pipeline management."
"The most valuable feature of Sage People is the integration with our payroll system."
"Compared to the other system that we were using, I think Sage is more friendly. As an administrator, Sage's dashboard is visually friendly and many tasks are easier to accomplish. Another feature that we've liked since we started using Sage is the reporting. With the other system, we needed to configure a lot of things manually when it came to reporting, but with Sage the reporting tasks are much simpler."
"The reporting features are also very valuable because, on top of 300+ reports available on the system, you can also customize quite a number of reports."
"The report builder and dashboard builder are very, very good."
"Sage makes all the information accessible, like pulling a file because an employee needs something ASAP. It's all in the system. It's easy to find old reports if I need them for payroll purposes. It might take days to do some of this work by hand."
"The solution is beneficial overall."
"Without a doubt, the most valuable aspect of this solution is the reports, as it offers endless possibilities for report customization. You can easily build any report you can imagine with this system."
"The solution's initial setup was straightforward."
 

Cons

"Its benefits portal could be user-friendly."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"The report functionality is not as good as competitive products."
"The complexity is the key challenge with a tool like ADP ."
"The ease of developing and creating reports could definitely use some improvement."
"I would like to see it become available again in Mexico."
"It would be nice if it became even more declarative in its development."
"Areas that need improvement are the add-ons to the fluid pages and additional features in SCM and finance, both functionally and technically."
"Global payroll could be easier to use."
"Response time takes very long and requires a person to be awake night and day to benefit from it."
"PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems."
"This solution could be improved by lowering the cost of support."
"The Time and Labor module is not that flexible."
"In my opinion, the performance management module of this system could use improvement as it falls behind compared to other specialized performance management platforms."
"The budget module does not work. Sage People need to maybe make it more user-friendly."
"If Sage People were to become a fully cloud-based solution, it could lead to significant improvements. With the COVID pandemic highlighting the benefits of remote work, a complete shift to cloud-based functionality would be a welcome development for users."
"Right now, Sage doesn't seem to have what we are looking for when it comes to managing HR tickets. In my previous experiences with other HR software, we had to buy another solution to obtain this functionality, and it would be a great feature for Sage to consider adding. For an HR system, Sage would do very well to include it."
"Its stability could be better."
"There were a couple of things that we wanted to customize, but we couldn’t do it ourselves."
"The user interface is not great."
"The automation in Sage People could improve. The solution is the best used for data storage but the automation could be better to have more functionality."
 

Pricing and Cost Advice

"I give the pricing a seven out of ten."
"The solution is expensive."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The solution is expensive and everyone complains about the price."
"It is expensive."
"The main issue we have with the solution is that it is very expensive."
"The licensing cost for PeopleSoft is 3,500 per course and the annual subscription fee is 6,500."
"The product's cost depends on the number of people in your company or the number of paychecks processed. They charge based on these factors, plus a maintenance fee. I'm not sure about current pricing since Oracle took over."
"The expenses related to the solution are nominal."
"The solution is priced per module."
"I would rate the pricing an eight out of ten, with ten being expensive."
"Yearly payments are to be made toward the licensing costs of PeopleSoft. PeopleSoft is not very expensive, so I feel it is an affordable product."
"The tool is expensive."
"The price of the solution is reasonable."
"I think it's reasonably priced. But in comparison to other systems, I would choose them over Sage People, regardless of their prices."
"There is other software on the market that can do similar functions to Sage People that could be better in price. Some solution allows you to do your payroll processes by month or by the process. Small companies could benefit by using another solution."
"From an SME standpoint, I wouldn't necessarily describe it as expensive. However, for the average startup, it may not be affordable since our current annual expenditure on the system, which supports approximately 210-220 users, amounts to approximately £15,000 to £18,000."
"I believe we pay licensing on a yearly basis, but I can't comment on the total amount that we pay on licensing."
"We have to purchase the solution's license to use it."
"The pricing is reasonable."
"Its cost is moderate for a multi-group licensing model."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Healthcare Company
9%
Computer Software Company
8%
Financial Services Firm
7%
Government
9%
Manufacturing Company
9%
University
8%
Comms Service Provider
8%
Computer Software Company
18%
Comms Service Provider
15%
Educational Organization
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise16
Large Enterprise50
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we j...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key fe...
What advice do you have for others considering ADP Workforce Now?
Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a fu...
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle C...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it wit...
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Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Rocketship Education, Monitise, u-blox, SolarWinds, Mitsubishi, SmartStream, Canonical, Betfair
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration. Updated: October 2025.
869,513 professionals have used our research since 2012.