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ADP Workforce Now vs Oracle E-Business Suite vs Workday comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of June 2025, in the Benefits Administration category, the mindshare of ADP Workforce Now is 3.1%, down from 3.6% compared to the previous year. The mindshare of Oracle E-Business Suite is 4.5%, down from 5.4% compared to the previous year. The mindshare of Workday is 19.0%, down from 19.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Sarvesh Kumar Jha - PeerSpot reviewer
Easy to use and provides great flexibility and security
Implementing the solution is generally not easy because it depends on our client's landscape. In the last one and a half years, Workday has started a new implementation approach called launch implementation. This approach allows you, as a client organization, to implement Workday in a shorter amount of time, given that you fulfill certain criteria. It depends on the number of subsidiaries and employees you have and their compensation structure. If it's not too complex, Workday provides its clients with this new approach called launch, where they can quickly onboard with the Workday without many complex requirements. The general implementation for Fortune 500 companies is always complex.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature to me is performance management because we just started using that."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"It is a scalable solution."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The most valuable features are the reporting and benefits piece."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"The system is very stable."
"The interface is easy to use."
"This is a world-class application that includes a lot of business processes from other ERPs that Oracle has acquired."
"It's a scalable product."
"E-Business Suite's best features are the standard process, the table dictionary, and the ability to work with the SQL language to correlate data."
"Oracle's technical support is better than others."
"Before, we used a lot of manpower in our operations, in the backend, but this is a service. We have eliminated some unnecessary processes."
"I like the automation and integration features of Oracle E-Business Suite."
"Provides flexibility to integrate with the product. It has several tools, out-of-the-box, for integrations. It delivers pre-built interfaces for specific vendors, pre-built generic integrations to extract or push data into Workday through configuration."
"The most valuable features of the solution are the usability, learning, and compliance tools."
"We use this solution to manage financials, payroll and recruiting."
"The solution is stable."
"The platform itself is very robust and I generally like the reporting and analytics capability."
"The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations."
"We have fewer systems, less manual data entry, and less processing."
"The most valuable feature is the ease of reporting."
 

Cons

"Its benefits portal could be user-friendly."
"The report functionality is not as good as competitive products."
"The ease of developing and creating reports could definitely use some improvement."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The complexity is the key challenge with a tool like ADP ."
"Sometimes I have issues with the performance tuning."
"The initial setup is complex."
"It would be nice to have more web services."
"Earlier when our organization was small they chose Oracle because in the telecommunication industry everybody was using Oracle. Our company has grown to a size where our particularly billing phase has created some challenges and now we are looking at alternate solutions. There is not a billing engine or module that you can buy from Oracle that can be added to this EBS solution to fix our problem. They should add a billing module or engine to the solution."
"Oracle E-Business Suite is a bit outdated because it's been developed more than ten years ago, and this is an area for improvement. My team is still getting used to the solution, so there could still be some features that have not been enabled or features my team isn't aware of yet. There have been issues with the Treasury module of Oracle E-Business Suite, so this is another area for improvement. My company hasn't decided yet on whether to implement the Treasury module or just go with another solution. Another room for improvement in Oracle E-Business Suite is the design, as it needs to be optimized based on usage patterns. What I'd like added in the next release of Oracle E-Business Suite is the time attribute. The solution still has dashboards being rolled out, so the time attribute could already be there or is still in the process of implementation. I also didn't find much use for the Projects module based on my company's requirements. The integration of Oracle E-Business Suite with the rest of the Oracle tools isn't very tight as well, but it could be because of customizations here in India, where the integrations work seamlessly everywhere, except in India. You'll find gaps because of customizations in India which are very, very irritating. For example, if a procurement is moving in the system then all the data has to move from one module to the other, but in the Oracle E-Business Suite Procurement module, you'll notice breaks or gaps that require you to manually transfer that data, so I'd like this improved in the next release of the solution."
"The user interface can be improved."
"In SAP, when customization or work is done in an instance, it can be automatically copied to the production instance. Such automation would be a very good future addition to Oracle."
"The issue of frequently applying patches and updates to fix bugs. Oracle should improve upon this issue, especially since it happens too frequently."
"One potential feature that could be added is the ability to streamline business processes through quick tips and guided tours. This would allow for a smoother and more guided experience for colleagues as they navigate through different processes and steps. It would be similar to a guidance system or a step-by-step tutorial that could be added after the business process to guide users through it."
"My only suggestion might be to include a brief description of any new fields we introduce, making it easier for people to use them. Perhaps this is something they can consider implementing."
"The user interface could be modernized somehow."
"I would really like to see a more robust timekeeping solution in Workday. Currently, most organizations are using Kronos for timekeeping and Workday for HR data. They then integrate Workday with Dimensions to manage time-related activities and payroll processing."
"Reporting systems should be improved. If you want to report it on paper, if you want something more BI oriented, more high level predictive or more data-driven, it should be improved."
"For time management, it does not have a calendar generator. For example, if you want to have a shift calendar for an entire year, you need to push the entire year's calendar into the system instead of being able to generate it using a time management pattern."
"Setting up reports can be a bit tricky."
"There is a lot of complexity in the configuration of this solution."
 

Pricing and Cost Advice

"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The solution is expensive and everyone complains about the price."
"It is expensive."
"The solution is expensive."
"I give the pricing a seven out of ten."
"In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well."
"The pricing of Oracle E-Business Suite is too high."
"I would rate the pricing a nine out of ten, with ten being very expensive."
"Oracle E-Business Suite is cheaper than SAP. It is expensive."
"In my opinion, the prices for Oracle ERP are reasonable, especially considering the various discounts that are often available."
"Compared to other vendors like SAP or Microsoft, the prices for Oracle are reasonable, but they could always be lower."
"Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses."
"Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees."
"The pricing for this solution is fairly high. It is not affordable for small and mid-sized companies."
"The pricing is good from an HR perspective, although management gets upset after spending $500,000 a year, every year."
"It has an annual subscription rate, but I'm not sure how it will work."
"It's very, very expensive."
"Workday is moderately priced - I'd rate its pricing three out of five."
"You have the license fee per module, and then you have a kind of annual training fee, which is a kind of add-on. I wouldn't say it is exhaustive; it is minor. Licensing is pretty transparent for most of the part."
"By and large, Workday is expensive. It is based on the headcount. I'd probably rate it a three or four out of five in terms of pricing. It'd be like buying a Mercedes or a high-end car. It's expensive, but there's a specific value that you're getting with additional features and things of that nature. Using that metaphor, Workday probably tends to be more of a luxury. There are others like ADP that can do your payroll, your time off, and other things, but they don't do it as well."
"The solution is flexible in terms of pricing."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
9%
Healthcare Company
9%
Educational Organization
61%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
4%
Educational Organization
15%
Financial Services Firm
9%
Computer Software Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we j...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key fe...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customizatio...
What do you like most about Workday?
I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.
What is your experience regarding pricing and costs for Workday?
If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add m...
 

Also Known As

No data available
Oracle EBS, OEBS
No data available
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration. Updated: May 2025.
857,585 professionals have used our research since 2012.