

Pega Platform and ADONIS compete in business process management software. Pega holds the upper hand due to its comprehensive feature set and strategic alignment.
Features: Pega Platform offers case management, integration services, and a low-code environment that enables rapid changes and prototyping. Users find its cloud capabilities robust and appreciate its unified architecture. ADONIS excels in process modeling and analytics, specifically benefiting those focused on documentation and repository tasks, with highly praised visualization and ease of use.
Room for Improvement: Pega Platform's users criticize its user interface flexibility, complex integrations, and documentation. Licensing costs are high, with slow upgrades and limited low-code usability for non-tech users. ADONIS requires improvements in automation, UI functionality, and cloud capabilities, with suggestions for enhanced RPA and AI features.
Ease of Deployment and Customer Service: Pega Platform provides diverse deployment options, including public, private, hybrid clouds, and on-premises, catering broadly across industries, though technical support requires improvement. ADONIS focuses on on-premises and private cloud environments with similar support challenges, often relying on external customized solutions for unique client needs.
Pricing and ROI: Pega Platform's high licensing costs based on users or cases present challenges for SMEs, but users acknowledge strong ROI in automation and process efficiency. ADONIS offers competitive pricing attractive to educational institutions or documentation-focused enterprises, yet offers moderate ROI due to limited business transformation capabilities compared to Pega.
| Product | Market Share (%) |
|---|---|
| Pega Platform | 4.4% |
| ADONIS | 2.5% |
| Other | 93.1% |

| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 15 |
| Large Enterprise | 69 |
ADONIS BPM suite is users' best-rated tool for process management, analysis and optimization, trusted by SMEs and large corporations worldwide. It helps you transform your business and create competitive advantage by streamlining processes, enhancing operational efficiency, boosting transparency and creating a customer-centric organization. You can start creating your digital twin with ADONIS already today, as the cloud-based ADONIS:Community Edition is available for free. For more information please visit www.boc-group.com/en/adonis/.
Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.
Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.
What are the key features of Pega Platform?
What benefits and ROI should users expect?
In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.
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