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Adobe Connect vs Webex vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of Adobe Connect is 2.9%, up from 1.5% compared to the previous year. The mindshare of Webex is 13.1%, down from 16.3% compared to the previous year. The mindshare of Zoom Workplace Business is 15.0%, up from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Zoom Workplace Business15.0%
Webex13.1%
Adobe Connect2.9%
Other69.0%
Virtual Meetings
 

Q&A Highlights

JC
Jul 24, 2020
 

Featured Reviews

Emad Mokhatab - PeerSpot reviewer
Stable product but hard to integrate
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually.  I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…
AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.
Luiz Kazan - PeerSpot reviewer
Utilizing versatile features for efficient personal and work meetings
Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It trains providers for on-premise deployment in several locations."
"I like Adobe Connect because of its flexibility."
"It is a stable product."
"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"The product has valuable communication features. It also has good performance and stability."
"Screen share and document share are good features."
"The solution can scale well."
"It is straightforward to set up."
"The solution is perfectly stable, it normally performs very well."
"The stream is very smooth. That's what I like about Webex. Other video conference solutions like Zoom sometimes freeze and get buggy, but Webex doesn't."
"One of the most valuable features of Webex was that it was easy to use and there were no hassles."
"I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice."
"The video quality is good."
"The product's initial setup phase is very straightforward."
"I like WebEx's stability and ease of use. The screen-sharing tools and audio controls are also nice."
"Lag-free video communication and virtual meeting software which runs smoothly."
"Zoom is a scalable solution, we have 150,000 people using it in my organization."
"The interface makes it simple to use."
"Simple and user-friendly; works on any device."
"The initial setup is very simple."
"The ability to record our online language lessons is great and helps our students"
"The initial setup was very easy...The solution is worth the money."
"Zoom has a variety of functions, including setting up virtual offices and virtual office hours. It's a stable and scalable platform with good chat support."
"I would recommend Zoom to others because everyone knows and uses it."
 

Cons

"I would like to see btter integration."
"It needs faster and easier upgrades."
"Interface and layout options could be improved."
"The price is a problem."
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"Adobe's products are difficult to grasp."
"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"I would like to see additional online chat capabilities"
"The WebEx interface is not as user-friendly as Zoom's. There is room for improvement there."
"This service could be improved by implementing integration with Microsoft platforms. If you are on a call with Webex, you can get a call from Teams or Skype for Business without receiving any indication."
"Some concerns are raised by the company's team when it comes to the screen portion of the tool. There is a need to hire engineers to deal with the aforementioned issue."
"Everything just needs to be shrunk down without sacrificing quality so that not so much bandwidth is needed in order to hold meetings effectively."
"The GUI of Webex should be improved. The connectivity for putting people inside the meetings or entering meetings is to be improved."
"To make Webex more competitive, I would suggest lowering the price and providing some of the same features that are in Teams or Zoom."
"There is room for improvement in the chat history and search functionality in Webex, making it easier to find past conversations and commands by keywords."
"Zoom's audio quality could be improved. I feel like Teams is more reliable because sometimes the audio is patchy on Zoom, whereas I've never had a problem with Teams."
"The product's stability is an area of concern where improvements are required since sometimes users get dropped off from meetings."
"The video side should be improved, especially if too many people log in at once."
"Zoom definitely has to be more secure, but I can't think of any anything else to change."
"The tool could be more user-friendly, especially for finding options to present screens."
"When anyone installs Zoom for organizational purposes, then it's fine because all the safety and protection is taken care of by the organization. However, when it's done on a personal basis the terms and conditions, you are not secure."
"It takes time to acclimate end users to the product."
"Zoom should introduce AI features that allow you to understand a person's emotions."
 

Pricing and Cost Advice

"It is expensive."
"Adobe Connect is free of cost."
"The purchasing process is complicated. It would be beneficial if it were more simplified."
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
"The tool's licensing is expensive, but it should be cheaper."
"I believe the license to be monthly."
"The tool is expensive."
"There is a license needed to use this solution."
"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."
"The solution is low-cost for a hybrid model."
"We use the free version of the product. We utilize it only three to four times a month."
"I use the tool's free version."
"We do not incur any licensing costs, as we use the free version."
"I am making yearly payments. So, I am paying 250 USD a year."
"As an organization, we are paying a license fee for Zoom. Personally, I use the free version."
"I use the free version that is available, so I'm not sure what the licensing prices are."
"I believe that all of their licenses are purchased, so that they may use the solution for their teaching purposes."
"Zoom is free to use."
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Answers from the Community

JC
Jul 24, 2020
Jul 24, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing ...
2 out of 4 answers
SH
Apr 7, 2020
For training session Webex is best the best solution.
CW
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
 

Top Industries

By visitors reading reviews
No data available
Government
14%
Manufacturing Company
12%
Computer Software Company
11%
Comms Service Provider
9%
Performing Arts
14%
University
11%
Educational Organization
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise24
Large Enterprise61
By reviewers
Company SizeCount
Small Business97
Midsize Enterprise32
Large Enterprise101
 

Questions from the Community

What needs improvement with Adobe Connect?
I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvio...
What is your primary use case for Adobe Connect?
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not...
What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not j...
What needs improvement with Webex?
I would appreciate improvements in communication stability and performance. Sometimes we experience a poor communicat...
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. ...
What is your experience regarding pricing and costs for Zoom?
Zoom offers a free version for up to forty minutes.
 

Also Known As

No data available
Cisco Spark
No data available
 

Overview

 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: October 2025.
871,358 professionals have used our research since 2012.