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Adobe Connect vs Webex vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of Adobe Connect is 2.9%, up from 1.5% compared to the previous year. The mindshare of Webex is 13.1%, down from 16.3% compared to the previous year. The mindshare of Zoom Workplace Business is 15.0%, up from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Zoom Workplace Business15.0%
Webex13.1%
Adobe Connect2.9%
Other69.0%
Virtual Meetings
 

Q&A Highlights

JC
Jul 24, 2020
 

Featured Reviews

Emad Mokhatab - PeerSpot reviewer
Stable product but hard to integrate
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually.  I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…
AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.
Luiz Kazan - PeerSpot reviewer
Utilizing versatile features for efficient personal and work meetings
Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like Adobe Connect because of its flexibility."
"The product has valuable communication features. It also has good performance and stability."
"It is a stable product."
"It is straightforward to set up."
"Screen share and document share are good features."
"It trains providers for on-premise deployment in several locations."
"The solution can scale well."
"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"The most valuable feature of Webex is if you are using the Cisco hardware it is simple to integrate. Additionally, it can integrate well with mobile devices."
"They have a feature called Call Me in which I need to type in my phone number and I can get a conference room to call my number rather than needing to dial in every time. I think that's a quite good feature."
"The product saves time and money."
"I like WebEx's stability and ease of use. The screen-sharing tools and audio controls are also nice."
"We use Webex for virtual meetings."
"The tool alerts us when there are issues with our Kubernetes environment, such as excessive container usage. This allows our operations team to quickly identify and address these issues, reducing the time it takes to resolve them."
"The implmentation of Webex is simple. It does not a lot of time."
"A valuable feature of Webex is that it's useful for virtual meetings and similar webinars."
"Primarily during the period of problematic travel, the solution enabled us to connect with customers, clients and even colleagues and to share our thoughts, ideas and information."
"Overall, Zoom is a good product because we are using it globally, and it is a good way of connecting with everyone globally."
"Zoom is incredibly easy to install. You can download it immediately on a mobile phone or go to the website. You don't need a lot of IT skills to get it running."
"I felt the installation to be straightforward."
"One of the biggest features of Zoom is its stability."
"The most valuable feature is that it's easy to use."
"Zoom is useful for virtual meetings."
"The initial setup is very simple."
 

Cons

"Interface and layout options could be improved."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"I would like to see btter integration."
"It needs faster and easier upgrades."
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"Adobe's products are difficult to grasp."
"The price is a problem."
"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"The connectivity can be improved because sometimes when we talk to clients that are overseas the connection is kind of poor. The video will be pixelated and we will need to turn off the video because the voice gets delayed."
"The interface could be a bit more user-friendly."
"Better integration with other solutions would benefit Webex."
"To make Webex more competitive, I would suggest lowering the price and providing some of the same features that are in Teams or Zoom."
"I would appreciate improvements in communication stability and performance. Sometimes we experience a poor communication stream, but I am uncertain whether it is due to the internet link or something else."
"I would like the next release to be more user-friendly."
"Webex could improve the performance."
"The solution should have better integration with Microsoft."
"The solution could improve by being more secure."
"We use screen sharing, but sometimes it can be awkward because you might accidentally share the wrong screen, including personal ones. ......Similar to the integration between Google Calendar and Google Meet, having everything in one environment would be much more convenient for scheduling meetings."
"One thing that Zoom can improve is the chat. You can send messages to a specific person without messaging everyone. But everyone sees the whole chat if the administrator lets them see the chat. Maybe they could add an option to let you open a private conversation on the side with a person."
"Our licensing model prevents us from switching off the meeting recording functionality"
"Zoom could be more secure."
"Zoom security could be improved."
"The only issue I have is that some clients have difficulty connecting to the audio side of things."
"The inclusion of some more advanced security features would be an improvement."
 

Pricing and Cost Advice

"The purchasing process is complicated. It would be beneficial if it were more simplified."
"It is expensive."
"Adobe Connect is free of cost."
"I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."
"We paid for our Webex license as a bundle."
"I use the solution for free because I don't use the solution's enterprise version."
"You can opt for yearly licensing with Webex."
"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
"The price of Webex is in the middle range compared to the market."
"I believe the license to be monthly."
"We purchase the product's yearly license. It is expensive."
"My company is using the paid version of Zoom."
"There are no licensing fees required."
"We have to pay for the product's license."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
"I am using the free version, so I don't pay anything to use it."
"We generally have a strict budget so the pricing for Zoom is reasonable."
"The annual price of approximately $200 for the solution is reasonable."
"We have an account but we are also using the free version."
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Answers from the Community

JC
Jul 24, 2020
Jul 24, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing ...
2 out of 4 answers
SH
Apr 7, 2020
For training session Webex is best the best solution.
CW
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
 

Top Industries

By visitors reading reviews
No data available
Government
14%
Manufacturing Company
12%
Computer Software Company
11%
Comms Service Provider
9%
Performing Arts
14%
University
11%
Educational Organization
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise24
Large Enterprise61
By reviewers
Company SizeCount
Small Business97
Midsize Enterprise32
Large Enterprise101
 

Questions from the Community

What needs improvement with Adobe Connect?
I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvio...
What is your primary use case for Adobe Connect?
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not...
What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not j...
What needs improvement with Webex?
I would appreciate improvements in communication stability and performance. Sometimes we experience a poor communicat...
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. ...
What is your experience regarding pricing and costs for Zoom?
Zoom offers a free version for up to forty minutes.
 

Also Known As

No data available
Cisco Spark
No data available
 

Overview

 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: October 2025.
870,701 professionals have used our research since 2012.