Adobe Commerce vs Salesforce Commerce Cloud vs Shopify comparison

Salesforce Commerce Cloud

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Adobe Commerce

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Executive Summary

We performed a comparison between Adobe Commerce, Salesforce Commerce Cloud, and Shopify based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: May 2026).

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eCommerce Platforms

May 2026

Helped 894,807 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of May 2026, in the eCommerce Platforms category, the mindshare of Adobe Commerce is 6.8%, down from 14.1% compared to the previous year. The mindshare of Salesforce Commerce Cloud is 4.7%, down from 15.6% compared to the previous year. The mindshare of Shopify is 5.2%, down from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Mindshare Distribution
Product	Mindshare (%)
Salesforce Commerce Cloud	4.7%
Adobe Commerce	6.8%
Shopify	5.2%
Other	83.3%

eCommerce Platforms

Featured Reviews

Andrew Christodoulou

Principal Product Manager at Swoon

Customization supports complex needs, though speed challenges persist

We don't use the reporting tools from Adobe Commerce as we have our own reporting infrastructure. Adobe Commerce can be complex in terms of ease of use, as it's such a large platform. From the development side, you can customize everything, but that does require substantial resources. When working on Adobe Commerce, I would want Adobe Commerce specialist developers. Although it's all built in PHP, and there are many PHP developers, I would want Adobe Commerce specialist developers working on it because they have knowledge about what to customize and more importantly, what's best not to touch. There are always site speed issues with Adobe Commerce. It seems to be an ongoing issue with performance. When comparing it to Shopify, you don't tend to need to worry about that, but with Adobe Commerce, it remains an ongoing issue. Additionally, there are all the upgrades, which can be quite painful, including the regular patches, both on the open-source and licensed version, on-premises. The initial setup for migrating to Adobe Commerce from another e-commerce platform is not straightforward; it's a very big job. The pricing for Adobe Commerce varies dramatically. Quite often, you see their list prices and then you are able to negotiate very hefty discounts. My understanding is that they're moving away from heavily discounting. Although our license where I am at the moment is heavily discounted, I'm hearing that they're trying to move away from that practice.

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Deena Dayalan K

Global Leader Application Operations & Operational Excellence at a manufacturing company with 10,001+ employees

Unified commerce platform has streamlined direct sales and integrated promotions and billing

One of the most valuable features in Salesforce Commerce Cloud is that it helps me avoid storing credit card information, with a vault function taken care of. Salesforce provides this vault feature, enabling me to bill my D2C customers directly and also feeding data into my Marketing Cloud and Services Cloud. For visibility features in Salesforce Commerce Cloud, I might need to schedule a separate meeting as I can only share certain levels of information. Experience-wise, it is very good; the platform helps identify promotional opportunities and integrates well with Salesforce's Trade Promotion Management. The main benefits Salesforce Commerce Cloud provides are significant process improvements. If we did not have it, I would need to establish a separate D2C portal such as Magento Commerce and integrate with Salesforce for some data. Having Salesforce Commerce Cloud is essential as it integrates very quickly and is part of the entire ecosystem.

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WimVanhoorne

Enterprise Architect at BESIX

Connecting web sales with existing operations has improved, but layout and integration need work

The most valuable features in Shopify are the ease of integration. The downside is that the layout is not adaptable as someone would expect. For some customers, Shopify is not a viable option because it is not adaptable enough. Adaptability is mostly related to the layout and specific things related to the business branch. I have not been a partner or reseller of Shopify. I belong to a company that delivers architects who help customers find the best product and support them in implementation. In many cases, it is not only software that needs to be installed; organizations also need to adapt. For instance, if you really want to sell through the web, you need to be capable of setting up an organization to deliver products the next day or faster. Many organizations are not capable of doing this, so they need to change procedures in their warehouses and sales operations. It is not only about the software.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The open-source PHP code allows our developers to customize pretty much anything on the platform, including allowing us to add some of the most complex shipping and inventory features for clients who have very specific, industry-related business specifications."

"What I appreciate most about Adobe Commerce is the customizable element, as absolutely everything in Adobe Commerce is customizable."

"Not only can they build a system at a cheap price, but they can get it live very quickly."

"The platform allows us to easily integrate with service vendors, such as delivery services and payment systems."

"Magento is very flexible, and it's one of the biggest e-commerce platforms."

"As compared to platforms such as ATG or Commerce Cloud, its interface is easy to use, Magento also provides seamless administration for business users, and you can leverage the out-of-the-box features of Magento, which is very valuable for startups."

"Magento is very user friendly due to its various functionalities like one page checkout, comparison between products and also gives liberty to users to share the reviews on purchased products."

"The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly."

More Adobe Commerce pros

"The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new feature to be added and then when they release the next release it is there. There are constantly improving the solution."

"I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good."

"The solution gives very detailed information to track the progress of the opportunities, like the status of the opportunity and for how long you’ve been in touch with the customer for this opportunity."

"I find the reports to be the solution's most valuable feature."

"Salesforce Commerce Cloud offers effective architecture, ease of integration with third-party systems, and environments to test web store functionalities."

"Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience."

"The ease of customization is valuable."

"Salesforce Commerce Cloud offers a personalized experience tailored to each B2B client. It allows for easy customization according to specific customer needs. Additionally, once a customer finalizes a product with pricing, negotiations and settled prices can be logged into the transcript for future reference and reuse. These features make the platform highly adaptable and efficient, providing a seamless and customizable process tailored to individual preferences."

More Salesforce Commerce Cloud pros

"Shopify can be used without any coding knowledge."

"Shopify is easy to start and has an intuitive onboarding process for customers."

"The most valuable feature of Shopify is its ease of use, as I do not need to integrate different services from different platforms, because Shopify makes it easier to have everything on one platform."

"It has a brilliant inventory system to help you manage your store."

"My advice for anybody who is considering Shopify is not to hesitate."

"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."

"The most valuable feature is its strong SEO capabilities."

"The most valuable features in Shopify are the ease of integration."

More Shopify pros

Cons

"The limited availability of experienced developers can make the product costly to maintain."

"The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays."

"There are always speed issues with Adobe Commerce. It seems to be an ongoing issue with performance."

"The solution takes a huge amount of time to complete the root cause analysis."

"The performance is a bottleneck in Magento and there is a lot of room for improvement in this regard."

"I'm not a technical person, but we had some kind of late response in page loading, let's say page load speed."

"It would be great to have a way to communicate properly with the team that builds the platform because you can get stuck at certain points, and it's hard to search for solutions on forums and tutorials."

"Because of the complexities of the platform, there aren’t really that many good developers in the industry."

More Adobe Commerce cons

"While the price is reasonable for what you are getting, it could still be better."

"The dashboards for this solution could be improved."

"There could be more product integration in the ERP space."

"The cloud services, the information security services, and the compliance support services."

"It is similar to ATG, but some features can be exchanged between the 2."

"The community is very closed source. If you don't buy it, you won't be able to learn it."

"The extensibility of end-to-end lifecycle management for an order can be enhanced."

"Needs better access to code and customizability of the solution."

More Salesforce Commerce Cloud cons

"The formatting within the user interface has its limitations."

"Shopify users pay a higher commission as they scale."

"Previously, Shopify had a limitation of 200 product variations, which posed a challenge for businesses with multiple product options like different colors and sizes. However, they have increased this limit to 1,000 variations, greatly improving the platform's functionality. Besides that, I don't see any major issues that need improvement."

"For some customers, Shopify is not a viable option because it is not adaptable enough."

"Many of our clients complain because Shopify is costly and not an open-source."

"Many of our clients complain because it's costly and not an open-source."

"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."

"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."

More Shopify cons

Pricing and Cost Advice

"We transitioned from the platform's commercial license to the open-source version, which helped optimize costs without affecting our sales."

"Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."

"The cost of implementation is cheap compared to other solutions."

"This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."

"The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."

"The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."

"Initially when we installed Salesforce, we thought that it was a bit pricey, but I think for the value that we're getting, it’s suitable."

"I think price-wise, it's a little bit expensive. It can be made cheaper for smaller businesses. I understand that for larger businesses, it can be a payable amount. But for medium to smaller, it is kind of costly, and it might be difficult for them to pay."

"Salesforce is not a cheap solution."

"The licensing works on a per-user basis."

"The product is expensive."

"There are no significant upfront license costs."

"The pricing is fairly reasonable."

"I don't know how much the solution costs per user, but I know it's our biggest cost in the company."

More Salesforce Commerce Cloud pricing and cost advice

"The tool's pricing depends on how big your online store is."

"Depending on the client's requirements, they can choose either the basic plan or the premium plan."

"The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."

"This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."

"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

10%

Manufacturing Company

Media Company

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Construction Company

Financial Services Firm

12%

Media Company

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	3
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

What do you like most about Magento?

The customization capabilities of Adobe Commerce are great.

What needs improvement with Magento?

An additional feature I would want to see included in the next release relates to integrating or moving data from one...

What is your primary use case for Magento?

My use cases for Adobe Commerce involve projects with specific customers and different industries. Most of them were ...

What is your experience regarding pricing and costs for Salesforce Commerce Cloud?

I am not involved in the pricing or licensing details, so I cannot provide specific insights into the setup costs.

What needs improvement with Salesforce Commerce Cloud?

If Salesforce Commerce Cloud could incorporate features such as Product Data Management and Customer Data Platform in...

What is your primary use case for Salesforce Commerce Cloud?

Salesforce Commerce Cloud's main use case is D2C and B2C, focusing on direct-to-customers. Salesforce Commerce Cloud'...

What is your experience regarding pricing and costs for Shopify?

Regarding the price, it is reasonable.

What needs improvement with Shopify?

Regarding weaknesses in Shopify, I think that is a strong part. There are other things, but everything is specific an...

What is your primary use case for Shopify?

I am most familiar with certain products at different times; some moments it is more one product and other moments it...

SAP Commerce Cloud vs Adobe Commerce

Comparisons

Compared 8% of the time

Oracle Commerce Cloud vs Adobe Commerce

Compared 6% of the time

HCL Digital Commerce vs Adobe Commerce

Compared 5% of the time

KIBO B2B eCommerce Platform vs Adobe Commerce

Compared 5% of the time

Oracle ATG vs Adobe Commerce

Compared 4% of the time

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SAP Commerce Cloud vs Salesforce Commerce Cloud

Compared 17% of the time

Aptos Retail vs Salesforce Commerce Cloud

Compared 5% of the time

Oracle ATG vs Salesforce Commerce Cloud

Compared 5% of the time

Virid marketAgility vs Salesforce Commerce Cloud

Compared 5% of the time

Bigcommerce vs Salesforce Commerce Cloud

Compared 5% of the time

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SAP Commerce Cloud vs Shopify

Compared 9% of the time

Orckestra vs Shopify

Compared 5% of the time

Fabric Commerce Platform vs Shopify

Compared 4% of the time

Zoho Commerce vs Shopify

Compared 4% of the time

Blue Yonder RedPrairie Escalate Retail vs Shopify

Compared 4% of the time

More Shopify Competitors

Product Reports

Download Adobe Commerce product report

Adobe Commerce

May 2026

Salesforce Commerce Cloud

April 2026

Download Salesforce Commerce Cloud product report

Download Shopify product report

April 2026

Also Known As

Magento, EPiServer Digital Commerce

Demandware

No data available

Overview

Adobe Commerce offers a modular approach with user-friendly design and open-source adaptability. It provides seamless integration with third-party tools and AI-driven features, making it ideal for businesses seeking customizable and performance-focused e-commerce solutions.

Adobe Commerce, previously Magento, is a powerful platform equipped to handle complex business requirements through its extensive customization options. Its modular framework allows for easy third-party integration and robust functionality. Highly adaptable, it supports both B2B and B2C operations, offering a strong community backing and competitive pricing. While it shines in flexibility and extensibility, it does require improvements in areas such as CRM, accounting functionalities, and performance management. Challenges include a complex CMS, high development costs, and limited developer availability, impacting ease of use and customization setup. The lack of headless architecture also complicates scalability. It provides AI-driven recommendations and integrations with SAP for real-time data management, demonstrating its alignment with enterprise demands.

What are the key features of Adobe Commerce?

Modular Approach: Enables easy third-party integration and customization.
Open-Source Flexibility: Allows for extensive tailoring to fit business needs.
AI-Driven Recommendations: Provides personalized shopping experiences.
Community Support: Offers robust assistance and resources.
Seamless Integration: Compatible with various external tools and systems.

What benefits or ROI can users expect from Adobe Commerce?

Customizability: Easily adapts to unique business requirements, maximizing efficiency.
Performance Focus: Designed for high performance, optimizing e-commerce operations.
Flexibility: Supports diverse business models, including B2B and B2C.
Competitiveness: Offers competitive pricing and strong feature set.
Community Resources: Access to a wealth of knowledge and support.

In fashion, furniture, and technology industries, Adobe Commerce enables businesses to tailor e-commerce platforms for refined customer management and product handling. Its support for SAP integration allows real-time data processing and personalized inventory management setups, catering to small to medium enterprises across e-commerce sectors.

Adobe

Salesforce Commerce Cloud offers frequent updates, ease of use, and robust personalization. It enhances the e-commerce experience with seamless integration, multi-currency and multi-language support, simplifying operations without needing extensive additional solutions.

Salesforce Commerce Cloud streamlines e-commerce operations by integrating with third-party systems and providing customizable processes. Despite its strengths in personalization and frequent updates, support enhancements and better ERP integration are needed. Challenges like data storage limits, complex customization, and a steep learning curve for new users highlight areas for improvement. AI features and improved marketing services could add value. It's mainly used for reporting, client onboarding, and B2B/B2C interactions, offering customizable pricing, billing integration, and omnichannel strategies.

What are the most important features?

Frequent Updates: Ensures the platform remains current.
Ease of Use: Simplifies e-commerce management.
Personalization: Offers robust customization capabilities.
Seamless Integration: Integrates smoothly with third-party systems.
Multi-currency and Multi-language Support: Facilitates international operations.

What benefits and ROI should users look for?

Process Improvement: Streamlines e-commerce operations.
Comprehensive Experience: Reduces the need for additional solutions.
Automation: Enhances marketing and reporting tasks.
Customization: Adapts to diverse business needs.
Scalability: Supports business growth with flexible features.

Salesforce Commerce Cloud is implemented across industries to optimize retail operations and enhance customer engagement. Retailers use it for lead management, opportunity tracking, and business intelligence. It's integral in forming omnichannel strategies and automating CRM and marketing tasks, ensuring efficient online retail operations.

Salesforce

Shopify provides an intuitive platform for setting up online stores without coding. It offers secure hosting, fast speeds, and seamless integration with applications and payment methods, simplifying e-commerce for users.

Shopify is renowned for its user-friendly approach, enabling businesses to launch online stores efficiently. Its customizable templates and robust SEO tools meet diverse business needs, enhancing inventory management and backend functionality. While generally accessible, some users seek improved customization and database access, better integration with financial tools, and expanded support for mobile apps. Shopify's widespread use includes scalable store setups popular with small to medium enterprises, facilitating quick launches with potent inbuilt features for retail management across marketplaces.

What are Shopify's top features?

Ease of Use: No coding required, simplifying store setup.
Secure Hosting: Reliable, fast, and secure.
SEO and Templates: Customizable designs with strong SEO capabilities.
App Integration: Seamless integration with third-party apps.
Inventory Management: Tools for inventory oversight.

What benefits do users experience with Shopify?

Scalable Growth: Support for expanding small to medium businesses.
Quick Market Entry: Fast set up for retail operations.
Sales Enhancements: Built-in tools for boosting sales on marketplaces.
User-Friendly Onboarding: Streamlined onboarding for all users.

In industries like retail and consumer goods, Shopify's flexibility and built-in e-commerce features make it popular for rapidly setting up customized online platforms. Businesses often integrate themes and payment gateways, enhancing customer experience with tailored branding elements across sites and social media channels.