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| Product | Market Share (%) |
|---|---|
| Ada | 1.8% |
| Aisera AI Customer Service | 1.8% |
| Other | 96.4% |
With a no-code builder and a suite of out-of-the-box integrations, Ada’s brand interaction platform has everything you need for every team — support, marketing, sales, and IT. Using AI and advanced NLU, Ada automates thousands of conversation topics across the most popular digital channels within a single platform.
End-to-End Enterprise Service Automation
More and more organizations are successfully turning to AI to solve business challenges and create value. Now, Aisera is automating the resolution of service issues to deliver a scalable, personalized, proactive and secure AI Service Experience across enterprise domains. The world’s first AI Service Management (AISM) solution transforms service-oriented groups like IT, HR, facilities, sales, customer service, and operations. Aisera empowers organizations with business uptime, improved productivity, cost reduction, and a consumer-like self-service experience for both employees and customers.
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