Acronis Cyber Protect vs Vinchin Backup & Recovery comparison

"Since the last version, everything has been improved."

"The solution is stable and reliable."

"​I have everything I need in the backup or in the partition. ​"

"The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."

"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."

"I would definitely say the backup and recovery. It used to be a separate module. It was a recovery part and it would literally duplicate the machine to bare bones."

"It is a very stable solution."

"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good."

"Vinchin Backup & Recovery supports most mainstream private cloud platforms, including VMware, Nutanix, and Microsoft Hyper-V, as well as many Chinese-based products."

"The user interface is very user-friendly, making it easy for customers to understand and use."

"I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."

"The support takes too much time to respond to callbacks."

"The solution could improve by providing more database backup features and have better integration with many different types of databases. We cannot implement it in all of our infrastructures."

"Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops. The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it."

"We have issues with the SQL databases which are a little shaky."

"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."

"The solution could be better if some of the features were more in-depth."

"The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to occur with a two-hour delay each time."

"The deduplication and compression ratio could be improved to save more space for customers."

"The deduplication and compression ratio could be improved to save more space for customers."

"The price of the solution is expensive and could be reduced a little."

"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."

"There is a license required to use this solution and it is inexpensive. However, it is an old license."

"Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option. However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost."

"The tool is cheap compared to other products."

"It is a low-cost solution."

"The license is a perpetual license. The cost is an area for improvement."

"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."