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Acronis Cyber Cloud vs Veritas Alta Data Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Acronis Cyber Cloud is cost-effective, with a favorable ROI in 3.5-4 years, and effectively meets user needs.
Sentiment score
6.3
Veritas Alta Data Protection offers ROI through time and cost savings, vendor consolidation, and enhanced security against ransomware.
It is not primarily about cost optimization, but more about protecting our organization against ransomware attacks to avoid being brought to its knees.
Storage Platform Engineer at Expedia Group
We can see approximately 10% in savings, which could be in terms of time saving or money saving.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
 

Customer Service

Sentiment score
7.6
Acronis Cyber Cloud's support is praised for promptness but criticized for slow responses, with satisfaction ratings between 7-10.
Sentiment score
3.8
Customer service is good but needs improvements in regional support and availability across time zones for urgent issues.
Technical support is always prompt.
Enterprise Support Specialist at teamone technologies pvt ltd
I give the technical support a nine; they are always available.
Technical Support Engineer at a tech services company with 11-50 employees
I rate the technical support of Acronis as a strong eight because although the response times can sometimes be slow, they always go the extra mile and even conduct remote sessions when addressing complex issues.
Solutions Engineer at Sagesoft Solutions, Inc.
This is a challenge for me, especially since I work in APAC, and whenever we engage with Veritas technical support, I must wait for someone in the United States to be available to help with our issue.
Storage Platform Engineer at Expedia Group
The IVR system should be reduced so that customers can reach support directly, as when someone calls, it is typically for a critical technical issue and the call should connect directly to a representative.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
 

Scalability Issues

Sentiment score
9.2
Acronis Cyber Cloud excels in scalability, praised for its effortless expansion and adaptability in dynamic environments, making it top-tier.
Sentiment score
7.7
Users praise Alta Data's excellent scalability and cost-effective nature, reporting high satisfaction and capacity for growth without performance constraints.
I would rate its scalability as ten out of ten.
Enterprise Support Specialist at teamone technologies pvt ltd
I rate its scalability as ten out of ten due to the hybrid deployment options.
Solutions Engineer at Sagesoft Solutions, Inc.
We can scale up as needed.
IT Specialist at Ramton Technologies Pvt Ltd
Veritas Alta Data Protection is not expensive, which makes it scalable.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
 

Stability Issues

Sentiment score
7.5
Acronis Cyber Cloud is stable and feature-rich, ideal for larger businesses, but may consume high resources during backups.
Sentiment score
8.6
Veritas Alta Data Protection is highly stable, consistently rated nine out of ten, even with geographic clustering functionality.
I would rate the stability of Acronis Cloud as ten out of ten.
Enterprise Support Specialist at teamone technologies pvt ltd
 

Room For Improvement

Acronis Cyber Cloud needs faster support, better pricing, improved download speeds, enhanced features, and expanded platform support.
Veritas Alta Data Protection requires user-friendly upgrades, simpler interface, AI file restoration, and better documentation and reporting tools.
Downloading can take a significant amount of time, sometimes requiring five to six hours to download a 30 GB file.
Information Technology Administrator at a manufacturing company with 51-200 employees
If there were some drop-down options integrated, the configuration would be more user-friendly.
IT Specialist at Ramton Technologies Pvt Ltd
Acronis Cyber Cloud only supports on-premises solutions, and I wish there were a way to implement this support with the cloud or have another backup location, other than the cloud, instead of tape.
Solutions Engineer at Sagesoft Solutions, Inc.
I want a very simple GUI which even an L1 engineer or L1 cloud engineer can understand and use with minimum supervision.
Enterprise solution architect at a manufacturing company with 10,001+ employees
Veritas Alta Data Protection can be deployed on multiple cloud providers, including Azure and GCP.
Storage Platform Engineer at Expedia Group
The solution could benefit from some artificial intelligence features where we can restore files or get assistance from the AI side.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
 

Setup Cost

Enterprise buyers find Acronis Cyber Cloud affordable, though some advanced features significantly increase pricing, particularly for Microsoft integration.
Veritas Alta Data Protection is cost-effective due to discounts, offering competitive features despite being typically 20% more expensive.
The licensing cost for Microsoft products can be challenging.
Information Technology Administrator at a manufacturing company with 51-200 employees
I rate the pricing nine out of ten.
IT Specialist at Ramton Technologies Pvt Ltd
I find it to be quite affordable.
Solutions Engineer at Sagesoft Solutions, Inc.
Since we have been using Veritas Alta Data Protection for the last four years, the price is very friendly.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
Regarding the pricing aspect, we received a pretty good discount when we started onboarding all of our backups to Veritas Alta Data Protection.
Storage Platform Engineer at Expedia Group
 

Valuable Features

Acronis Cyber Cloud offers a user-friendly dashboard integrating cybersecurity features, data protection, and compliance with support for major platforms.
Veritas Alta Data Protection offers robust ransomware defense, seamless cloud integration, automation, cost efficiency, and multi-cloud protection capabilities.
The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption.
Enterprise Support Specialist at teamone technologies pvt ltd
The anti-malware feature is AI-based and helps improve my cybersecurity posture with its AI-based multi-ware feature.
Technical Support Engineer at a tech services company with 11-50 employees
If any cyber threat happens, my data is safeguarded even if my laptop crashes and user credentials do not work.
Information Technology Administrator at a manufacturing company with 51-200 employees
We tested the effectiveness of Veritas Alta Data Protection's granular restoration feature during POC because we had a requirement to test various scenarios like restoring the bucket in a particular region, restoring the bucket in a different region, restoring EC2 instances, restoring containers, and databases.
Storage Platform Engineer at Expedia Group
The unique selling proposition includes automated policy-driven operations.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
The best feature Veritas Alta Data Protection offers is integration with existing hyperscalers or virtual platforms as well as integration with current computing platforms, where we can see this working well with our existing scenarios.
Enterprise solution architect at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Acronis Cyber Cloud
Average Rating
8.4
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
MSP Backup (5th)
Veritas Alta Data Protection
Average Rating
9.4
Reviews Sentiment
6.5
Number of Reviews
6
Ranking in other categories
Cloud Backup (29th), AI Data Analysis (20th)
 

Mindshare comparison

While both are Cloud Services solutions, they serve different purposes. Acronis Cyber Cloud is designed for MSP Backup and holds a mindshare of 2.7%, up 1.1% compared to last year.
Veritas Alta Data Protection, on the other hand, focuses on Cloud Backup, holds 0.7% mindshare, up 0.3% since last year.
MSP Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Cloud2.7%
N-able Cove Data Protection15.0%
MSP360 Backup10.7%
Other71.6%
MSP Backup
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veritas Alta Data Protection0.7%
Veeam Data Platform8.2%
Commvault Cloud6.0%
Other85.1%
Cloud Backup
 

Featured Reviews

Daniel Inyang - PeerSpot reviewer
Technical Support Engineer at a tech services company with 11-50 employees
Integrated backup and AI-based protection have strengthened our cybersecurity and simplified patch management across diverse platforms
Apart from backing up your on-premises servers, Acronis Cyber Cloud allows you to back up cloud servers on Azure, AWS, and Google. It also backs up in Azure Storage, Azure Blob, and S3 bucket on AWS. You can back up Microsoft 365 and Google Workspace, and it supports virtualization platforms such as Hyper-V, VMware, Nutanix, and Red Hat, and much more. Acronis Cyber Cloud supports a lot of platforms for backup. Acronis Cyber Cloud's API integration works fine, though I do not handle that part; my colleague handles the API integration. The ability to work with more platforms is important. My final rating for Acronis Cyber Cloud is eight.
RahulSharma8 - PeerSpot reviewer
Storage Platform Engineer at Expedia Group
Cloud backups have secured critical data and have enabled fast recovery from ransomware threats
I do utilize the automated policy-driven operations with Veritas Alta Data Protection. They have helped in reducing manual workloads because manual intervention is required to handle errors or backup job failures when trying to back up a particular AWS account where critical resources are deployed. Discovery takes a lot of time because we are backing up data already in the S3 buckets. We often face challenges with resource discovery because discovery does not happen once a month; it happens daily. Every day, the discovery job runs before backing up resources. We may encounter issues in discovery or related to permissions, meaning if we have backup permissions on a bucket but further intensive permissions are present on any particular file, the Veritas Alta Data Protection job will skip that file. At times, backup fails with one or another error, and manual intervention is definitely needed. It is predominantly automated and policy-driven, but manual intervention is also required sometimes. We tested the effectiveness of Veritas Alta Data Protection's granular restoration feature during POC because we had a requirement to test various scenarios like restoring the bucket in a particular region, restoring the bucket in a different region, restoring EC2 instances, restoring containers, and databases. One more crucial feature for us in selecting Veritas Alta Data Protection is having replication between Veritas Alta Data Protection clusters. Once the primary backup job is complete, Veritas Alta Data Protection runs an SLP job, which is a storage lifecycle policy. This SLP job moves or replicates the data from one Veritas Alta Data Protection cluster to another. If the Veritas Alta Data Protection cluster goes down, the data is still replicated to the other Veritas Alta Data Protection cluster.
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Top Industries

By visitors reading reviews
No data available
Construction Company
20%
Healthcare Company
9%
Manufacturing Company
9%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

What needs improvement with Acronis Cyber Cloud?
Acronis could add more platforms that can be protected, such as Proxmox. I am not sure they support that yet, but I would appreciate them adding that capability.
What is your primary use case for Acronis Cyber Cloud?
I currently use Acronis Cyber Cloud for backup of servers, desktop computers, and email, including Microsoft 365. I do use Acronis Cyber Cloud for disaster recovery.
What advice do you have for others considering Acronis Cyber Cloud?
Apart from backing up your on-premises servers, Acronis Cyber Cloud allows you to back up cloud servers on Azure, AWS, and Google. It also backs up in Azure Storage, Azure Blob, and S3 bucket on AW...
What is your experience regarding pricing and costs for Veritas Alta Data Protection?
The setup cost is quite good and affordable. Since we have been using Veritas Alta Data Protection for the last four years, the price is very friendly. In terms of technical features, it is pretty ...
What needs improvement with Veritas Alta Data Protection?
The solution could benefit from some artificial intelligence features where we can restore files or get assistance from the AI side, as the world is moving toward AI. Specifically, AI capabilities ...
What is your primary use case for Veritas Alta Data Protection?
In the last two years, we faced issues with ransomware. Because of the encryption level which we set with this backup software, we were able to restore all of our data without losing a single file.
 

Overview

Find out what your peers are saying about NinjaOne, Vembu Technologies, N-able and others in MSP Backup. Updated: April 2026.
885,837 professionals have used our research since 2012.