We performed a comparison between ACI Worldwide Global Payments Hub and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."
"The solution effectively automates business processes."
"It's probably the best product out there."
"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."
"There are a lot of ready to use orchestration custom packs."
"Great with IT processes and business processes."
"The iTerm suite is also crucial for visibility and optimization."
"The product has a flexible interface for development."
"It's scalable."
"The initial setup of medium complexity. So, there is room for improvement to make it better."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"I would like a user experience module to be added."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"From my space, the only thing that I can say is the spinning up with Google Cloud Services."
"There can be gaps in integration."
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ACI Worldwide Global Payments Hub is ranked 23rd in Process Automation with 1 review while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. ACI Worldwide Global Payments Hub is rated 8.0, while ServiceNow Orchestration is rated 8.2. The top reviewer of ACI Worldwide Global Payments Hub writes "Robust cloud model support and offers competitive pricing with a pay-per-use model". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". ACI Worldwide Global Payments Hub is most compared with , whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BMC TrueSight Orchestration.
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