No more typing reviews! Try our Samantha, our new voice AI agent.

ACI Worldwide Global Payments Hub vs CMW Tracker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ACI Worldwide Global Paymen...
Ranking in Process Automation
39th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
CMW Tracker
Ranking in Process Automation
32nd
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (31st)
 

Mindshare comparison

As of July 2026, in the Process Automation category, the mindshare of ACI Worldwide Global Payments Hub is 0.9%, up from 0.1% compared to the previous year. The mindshare of CMW Tracker is 2.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
CMW Tracker2.0%
ACI Worldwide Global Payments Hub0.9%
Other97.1%
Process Automation
 

Featured Reviews

PR
Pre-Sales Consultant at Capco
Robust cloud model support and offers competitive pricing with a pay-per-use model
This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model. And then, this solution's time to market. So they are generally the first ones to deploy any regulatory changes.
Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"Comindware Tracker gives a lot of configurations and business rules to the administrators, and these can also be delegated to business users so that they could build and maintain their own step-based workflows."
"I love this software because this software helps me to increase team productivity day-by-day.​"
"Low code development."
"The feature I have found most valuable is the easy synchronization with other tools."
"Customize workflow processes visually and interactively."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
 

Cons

"The initial setup of medium complexity. So, there is room for improvement to make it better."
"I am expecting new updates to improve the software."
"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"This solution lacks API integration with some popular websites."
"I would like them to offer a one-time payment plan that one can choose."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"The initial setup can be quite slow and finicky."
 

Pricing and Cost Advice

"I would rate the pricing a two out of ten, where one is cheap, and ten is expensive."
"Great value for the money."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"This solution has a very lost cost."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"The price is so reasonable."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"Price per user works for me when they do not count my clients, which fill forms."
report
Use our free recommendation engine to learn which Process Automation solutions are best for your needs.
903,118 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Construction Company
26%
Financial Services Firm
10%
Outsourcing Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
 

Also Known As

Worldwide Global Payments Hub
Comindware Tracker
 

Overview

 

Sample Customers

Charles River Investment Management Systems, T-Mobile,Time Warner Cable, Thomson Reuters, Fidelity.com, Texas Instruments, Sears, Sabre Holdings, First Data, HP, IBM, Johnson Controls, Jefferies
Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: June 2026.
903,118 professionals have used our research since 2012.