ACI Worldwide Global Payments Hub vs CMW Tracker comparison

ACI Worldwide and CMW Lab are both solutions in the Process Automation category. ACI Worldwide is ranked #38, while CMW Lab is ranked #42. ACI Worldwide holds a 0.3% mindshare in PA, compared to CMW Lab’s 0.4% mindshare. Additionally, 100% of ACI Worldwide users are willing to recommend the solution, compared to 100% of CMW Lab users who would recommend it.

ACI Worldwide Global Paymen...

Read 1 ACI Worldwide Global Payments Hub review

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100% willing to recommend

CMW Tracker

Read 15 CMW Tracker reviews

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176 Comparison Views

100% willing to recommend

ACI Worldwide Global Paymen...

CMW Tracker

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2025

ACI Worldwide Global Payments Hub and CMW Tracker compete in the payments and project management sectors respectively. ACI Worldwide appears to have an advantage in transaction processing capabilities, whereas CMW Tracker is stronger in project management tasks.

Features: ACI Worldwide Global Payments Hub provides comprehensive transaction processing capabilities, supporting multiple payment types and currencies, and focuses on global payment solutions. CMW Tracker offers detailed task tracking, resource allocation features, and is specialized in project management.

Ease of Deployment and Customer Service: ACI Worldwide Global Payments Hub is designed for seamless integration with existing financial infrastructures, offering dedicated support for complex deployment scenarios. CMW Tracker provides straightforward deployment with extensive customer service and support options that facilitate a rapid setup.

Pricing and ROI: ACI Worldwide Global Payments Hub involves higher initial setup costs but promises long-term ROI through optimized payment processing. CMW Tracker offers a more cost-effective pricing structure, providing quicker returns with lower initial investment.

To learn more, read our detailed Process Automation Report (Updated: August 2025).

Buyer's Guide

Process Automation

August 2025

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Helped 868,759 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ACI Worldwide Global Paymen...

Ranking in Process Automation

38th

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

No ranking in other categories

CMW Tracker

Ranking in Process Automation

42nd

Average Rating

9.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (42nd)

Mindshare comparison

As of October 2025, in the Process Automation category, the mindshare of ACI Worldwide Global Payments Hub is 0.3%, up from 0.1% compared to the previous year. The mindshare of CMW Tracker is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
ACI Worldwide Global Payments Hub	0.3%
CMW Tracker	0.4%
Other	99.3%

Process Automation

Featured Reviews

Prabhash Ray

Pre-Sales Consultant at Capco

Robust cloud model support and offers competitive pricing with a pay-per-use model

This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model. And then, this solution's time to market. So they are generally the first ones to deploy any regulatory changes.

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Sarah Sheluchin

Works

Excellent task manager software - supports both management and workflow

Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."

"It was easy to set up my team with access credentials to their files."

"The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset."

"The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs."

"I love this software because this software helps me to increase team productivity day-by-day."

"The feature I have found most valuable is the easy synchronization with other tools."

"It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required."

"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."

"Customize workflow processes visually and interactively."

More CMW Tracker pros

Cons

"The initial setup of medium complexity. So, there is room for improvement to make it better."

"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."

"I am expecting new updates to improve the software."

"If your organization has only a few team members then this tool is not suitable."

"The initial setup can be quite slow and finicky."

"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."

"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."

"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."

"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."

More CMW Tracker cons

Pricing and Cost Advice

"I would rate the pricing a two out of ten, where one is cheap, and ten is expensive."

"Price per user works for me when they do not count my clients, which fill forms."

"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."

"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."

"This solution has a very lost cost."

"The price is so reasonable."

"Great value for the money."

"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	3

Comparisons

No data available

Product Reports

Buyer's Guide

Process Automation

August 2025

ACI Worldwide Global Payments Hub report

Download ACI Worldwide Global Payments Hub product report

Buyer's Guide

CMW Tracker

September 2025

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Also Known As

Worldwide Global Payments Hub

Comindware Tracker

Overview

ACI Universal Payments for a real-time hub is a modern, flexible solution that enables you to deliver consistent, scalable, real-time banking services across a variety of payment types, channels, networks and currencies.

ACI Worldwide

CMW Tracker offers a browser-accessible workflow management platform supporting low code development with features such as team collaboration and excellent customer service. Users value its affordability and ability to enhance transparency and standardize processes.

CMW Tracker streamlines project management by allowing non-technical users to create workflows, manage tasks, and synchronize tools efficiently. This platform emphasizes ease of deployment and modification, bringing transparency and clarity to processes while enabling workflow automation. Its user-friendly design, robust analytics, and cost-effectiveness make it a favored choice for organizations needing efficient workflow management.

What are the main features of CMW Tracker?

Easy Deployment and Modification: Quickly set up and customize according to user needs.
Browser Accessibility: Access from any location using any web browser.
Low Code Development: Empower users without technical expertise to create workflows.
Team Collaboration Tools: Facilitate seamless communication and collaboration among team members.
Robust Analytics and Reporting: Comprehensive analysis and reporting to track and optimize projects.
Mobile Accessibility: Manage time and tasks efficiently outside the office.

What benefits can users expect from CMW Tracker?

Improved Transparency: Increased visibility into project processes and status.
Standardized Processes: Better alignment and consistency in task management.
Cost-Effective Solution: Affordability without compromising on features and support.
Enhanced Ease of Use: User-friendly design reduces reliance on technical teams.

CMW Tracker is widely implemented across industries requiring efficient workflow management, particularly in settings where collaboration and process transparency are critical. Organizations benefit from its ability to standardize operations, reduce IT dependency, and enhance service delivery by enabling seamless communication among dispersed team members working on joint projects.

CMW Lab

Sample Customers

Charles River Investment Management Systems, T-Mobile,Time Warner Cable, Thomson Reuters, Fidelity.com, Texas Instruments, Sears, Sabre Holdings, First Data, HP, IBM, Johnson Controls, Jefferies

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: August 2025.

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