ACI Worldwide Global Payments Hub vs IBM BPM comparison

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175 views|108 comparisons
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14,757 views|11,759 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ACI Worldwide Global Payments Hub and IBM BPM based on real PeerSpot user reviews.

Find out what your peers are saying about BMC, Camunda, Pega and others in Process Automation.
To learn more, read our detailed Process Automation Report (Updated: November 2022).
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
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  • "Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs."
  • "IBM could improve the price. It is far too expensive."
  • "I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
  • "When considering the features of the solution the price is expensive compared to competitors."
  • "It's expensive. All software is always extremely high. The manufacturing cost that we have compared to the selling cost, it's not like you're building a house or building a car. But putting that aside, considering that it's expensive, it's a lot of money. If you compare it with some of the other alternatives in the market, it's a similar price. For instance, if you compare it with Pegasystems, it's a similar price."
  • "The price of the solution is fair for an enterprise solution that has both cloud and on-premise deployments and when comparing to competitors. Recently IBM has introduced Cloud Pak which allows for more flexible licensing options for automation and other features."
  • "Licensing is managed by the client, but we know it is yearly. Camunda is relatively cheaper. There is not much difference in pricing of IBM and PEGA. For large licensing, there are discounts as well."
  • "I already compared some solutions related to business process management, and I saw that the cost of IBM BPM is more expensive compared with that of Camunda, for example."
  • More IBM BPM Pricing and Cost Advice →

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    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    Top Answer:In terms of licensing, we have to make it free for the developers so more people can install and use it. It is important to make at least licensing free to try in the cloud, not just for IBM BPM but… more »
    Top Answer:I rate this solution an eight out of ten. I would advise others to compare IBM BPM with other equivalent products in the market before deciding.
    Ranking
    30th
    out of 39 in Process Automation
    Views
    175
    Comparisons
    108
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    6th
    out of 39 in Process Automation
    Views
    14,757
    Comparisons
    11,759
    Reviews
    27
    Average Words per Review
    469
    Rating
    7.8
    Comparisons
    Also Known As
    Worldwide Global Payments Hub
    WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
    Learn More
    Overview
    ACI Universal Payments for a real-time hub is a modern, flexible solution that enables you to deliver consistent, scalable, real-time banking services across a variety of payment types, channels, networks and currencies.

    IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.

    IBM BPM Features

    IBM BPM has many valuable key features. Some of the most useful ones include:

    • Process designer authoring tool
    • Collaborative editing and immediate playback of processes
    • Interactive user interfaces
    • Process rules based on IBM Operational Decision Manager
    • IBM Integration Designer (BPEL and SOA)
    • Designing and building case management systems
    • Process portal
    • Real-time monitoring and reporting
    • Performance analytics and optimizer
    • Performance data warehouse
    • IBM Process Center with a shared asset repository
    • IBM Process Federation Server
    • Built-in enterprise service bus (ESB)
    • Transaction support
    • Integration adapters
    • Network deployment support
    • High availability: clustering and unlimited cores

    IBM BPM Benefits

    There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:

    • Increased efficiency and cost savings: IBM BPM can help you optimize existing processes and incorporate more structure into the development of new processes by removing process redundancies and bottlenecks.
    • More scalable processes: The solution enables better process execution and workflow automation, which transfers well when scaling processes.
    • Greater transparency: Because IBM BPM’s process automation clearly defines owners for tasks along the process, it provides more transparency and accountability throughout a given process. In turn, this fosters more communication among teams.
    • Less dependency on development teams: IBM BPM offers low-code features which remove potential dependencies on development. Business users can be onboarded onto these tools quickly and easily, thereby increasing process automation across the company.

    Reviews from Real Users

    IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.

    Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”

    Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."

    A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."

    A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”

    Offer
    Learn more about ACI Worldwide Global Payments Hub
    Learn more about IBM BPM
    Sample Customers
    Charles River Investment Management Systems, T-Mobile,Time Warner Cable, Thomson Reuters, Fidelity.com, Texas Instruments, Sears, Sabre Holdings, First Data, HP, IBM, Johnson Controls, Jefferies
    Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
    Top Industries
    No Data Available
    REVIEWERS
    Financial Services Firm55%
    Insurance Company13%
    Computer Software Company13%
    Real Estate/Law Firm4%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company20%
    Comms Service Provider9%
    Insurance Company6%
    Company Size
    No Data Available
    REVIEWERS
    Small Business23%
    Midsize Enterprise11%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise12%
    Large Enterprise73%
    Buyer's Guide
    Process Automation
    November 2022
    Find out what your peers are saying about BMC, Camunda, Pega and others in Process Automation. Updated: November 2022.
    656,862 professionals have used our research since 2012.

    ACI Worldwide Global Payments Hub is ranked 30th in Process Automation while IBM BPM is ranked 6th in Process Automation with 27 reviews. ACI Worldwide Global Payments Hub is rated 0.0, while IBM BPM is rated 7.8. On the other hand, the top reviewer of IBM BPM writes "A very stable and powerful tool for handling lots of concurrent users, but it is expensive, and the Eclipse-based tool has performance issues when you have a lot of developers". ACI Worldwide Global Payments Hub is most compared with Intellect BPM, whereas IBM BPM is most compared with Camunda Platform, IBM Business Automation Workflow, Pega BPM, Appian and Apache Airflow.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.