We performed a comparison between ACI Worldwide Global Payments Hub and IBM BPM based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."
"With the tester coach wherein you can interact with the interface while you're designing the process."
"Good user interface and good add option."
"It is transparent to business users because it is mostly picture based modelling."
"They have some quick-win programs that are designed to come in, they'll bring a developer in and they'll work with your developer to get you started. That's what we did and that worked really great. We got an understanding of the product, we got an understanding of how to deploy the product. And when we were done with that engagement, we were off and running."
"It is a stale solution."
"The Process Designer is good. We like how we can drag and drop and link the processes up, that works out great for us."
"I would say that I like its GUI designer the best."
"The most valuable features are the integration capabilities - BPM can connect with almost any legacy or advanced system."
"The initial setup of medium complexity. So, there is room for improvement to make it better."
"I have an interest around the robotic piece, and integrating that with the processes. I think that is certainly a good direction to be going."
"If the processing gets better, it would be more efficient."
"One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the process engine to help."
"IBM BPM is stable, but sometimes there are issues with the server."
"We have been experiencing bad performance and instability."
"Better integration with other products in the automation suite."
"The product is extremely complex to use and administrate."
"I believe that if the license were cheaper, it would have a greater impact."
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ACI Worldwide Global Payments Hub is ranked 23rd in Process Automation with 1 review while IBM BPM is ranked 5th in Process Automation with 105 reviews. ACI Worldwide Global Payments Hub is rated 8.0, while IBM BPM is rated 7.8. The top reviewer of ACI Worldwide Global Payments Hub writes "Robust cloud model support and offers competitive pricing with a pay-per-use model". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". ACI Worldwide Global Payments Hub is most compared with , whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow.
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