We performed a comparison between ACI Worldwide Global Payments Hub and Pega BPM based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."
"The case management functionality of this solution has been most valuable."
"This solution is useful for business process management if you have any banking solutions or need to manage a process."
"It is a stable solution...It is a scalable solution."
"The most valuable aspect of the solution is the various workflows."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"Can do a lot of things with minimum time and cost."
"The solution's case management is its most valuable aspect."
"The initial setup of medium complexity. So, there is room for improvement to make it better."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help."
"Its implementation in the public sector was a bit complex."
"Business specific functionality is needed."
"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."
"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."
"The pricing model needs to be improved. Right now, it's too expensive."
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ACI Worldwide Global Payments Hub is ranked 26th in Process Automation with 1 review while Pega BPM is ranked 2nd in Process Automation with 55 reviews. ACI Worldwide Global Payments Hub is rated 8.0, while Pega BPM is rated 8.2. The top reviewer of ACI Worldwide Global Payments Hub writes "Robust cloud model support and offers competitive pricing with a pay-per-use model". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". ACI Worldwide Global Payments Hub is most compared with , whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM.
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