"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"They have instructional videos and other information available on the site to assist you with learning it."
"The most valuable feature is the ability to look for any increases in bandwidth over time so that we can plan before it becomes critical."
"The software management tools are very useful for our customers."
"What I like the most is the bandwidth assessment."
"For managing the traffic, it provides you a response about whether the traffic is down, up, or heavy, which is a very powerful feature. It has a good response time. We have been using this solution for many years, and we don't have any problem with this solution."
"The integration with other SolarWinds products is good."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"Technical support could be improved with quicker response times."
"If your network is on SolarWinds, and you notice that the traffic is bad because it says "user downloading a heavy file," it doesn't indicate which endpoint is downloading those heavy files. SolarWinds doesn't have the tools to be able to handle this kind of situation. You can just notice through your network device that the traffic is becoming overwhelming or heavy, but you cannot go inside and get more details related to the endpoint where it is happening. We would like SolarWinds to be able to handle this kind of situation and even manage the traffic inside a network from the endpoint to the network device. These would be good enhancements. It is mostly stable. The problem comes only when we want to add another SolarWinds model. SolarWinds has so many models, and sometimes when we want to add other models on the platforms that are reserved for our firm, it freezes. When this happens, we have to create a new VM for that model."
"I would like to see more artificial intelligence capabilities."
"It's scalable, but it could be simplified because it's not completely easy."
"It's not a cheap product, so the pricing could be improved."
"I would like to see better customization capabilities."
Earn 20 points
Accedian provides performance analytics and end user experience solutions for on-premise, cloud and hybrid IT infrastructures. Accedian SkylightTM delivers unified network and application performance monitoring (NAPM) visibility across the entire application and network chain, with best in class resolution and velocity. This enables Accedian customers to assure their business-critical digital infrastructure and unlock the full productivity of their users.
Accedian Skylight is ranked 12th in Application Performance Management (APM) with 4 reviews while SolarWinds NetFlow Traffic Analyzer is ranked 6th in Network Traffic Analysis (NTA) with 6 reviews. Accedian Skylight is rated 9.0, while SolarWinds NetFlow Traffic Analyzer is rated 7.6. The top reviewer of Accedian Skylight writes "Solves network issues quickly, saving engineering time". On the other hand, the top reviewer of SolarWinds NetFlow Traffic Analyzer writes "Good reporting allows us to proactively deal with bandwidth-related issues". Accedian Skylight is most compared with ThousandEyes, SolarWinds NPM, NETSCOUT nGeniusONE, PRTG Network Monitor and Dynatrace, whereas SolarWinds NetFlow Traffic Analyzer is most compared with Cisco Stealthwatch, Auvik, Zabbix, Plixer Scrutinizer and Centreon. See our Accedian Skylight vs. SolarWinds NetFlow Traffic Analyzer report.
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