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1Password Business vs Okta Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.1
1Password Business boosts security and productivity by saving time and reducing password management hassles for businesses.
Sentiment score
5.5
Okta Platform enhances ROI through cost savings, improved security, streamlined onboarding, reduced IT needs, and increased productivity.
1Password Business saves 10 to 15 hours of workforce time every week, totaling almost 50 hours every month.
Cloud infrastructure at a tech vendor with 201-500 employees
If you need an ROI in time efficiency, please use 1Password Business.
Project Manager at a consultancy with 51-200 employees
We have our dashboard to log in via Okta Workforce Identity.
Lead Admin Systems at a financial services firm with 10,001+ employees
It has saved approximately 50 to 80 percent of our time.
Application development senior analyst at Accenture
We have seen a 60% reduction in password reset help desk tickets.
System Engineer at a retailer with 10,001+ employees
 

Customer Service

Sentiment score
4.0
Technical and customer support receive high praise, even from users who haven't directly contacted the services.
Sentiment score
6.8
Okta Platform's customer service is praised for knowledgeable support, high responsiveness, and a comprehensive support portal, despite occasional slow responses.
I would rate the customer support of 1Password Business a 10.
Project Manager at a consultancy with 51-200 employees
They are very supportive; they just open a ticket, and they support us very professionally.
Staff Infrastructure & Security Engineer at Mozn Systems
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
IT Manager at Clear Channel
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Scalability Issues

Sentiment score
6.2
1Password Business efficiently scales from individuals to large teams, managing growth, integrations, and user demands across diverse settings.
Sentiment score
7.3
Okta Platform is favored for its scalability, ease of integration, and adaptability to diverse organizational needs despite some challenges.
1Password Business supports organizational growth by accommodating increasing numbers of passwords and integrations with multiple services.
Cloud infrastructure at a tech vendor with 201-500 employees
1Password Business scales from a single user to multiple users across teams and departments in a seamless manner.
Senior Manager, Cloud Product Marketing at a tech vendor with 1,001-5,000 employees
The scalability of Okta Platform is impressive, but its effectiveness relies on how integrations are designed, rate limits are handled, and day-to-day operations are managed.
Identity and Access Management Specialist at a university with 10,001+ employees
Scalability is handled because Okta Platform is a SaaS solution, so it is infinitely scalable.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Okta Platform can be scaled across different applications, platforms, and even for dashboard missions.
Site Reliability Engineer at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.3
1Password Business is highly stable and reliable, consistently meeting user expectations for performance across various team environments.
Sentiment score
7.9
Okta Platform is reliable with 99.9% uptime, offering diverse login methods and scalability, though minor issues occasionally arise.
Okta Workforce Identity is a stable product.
Business Intelligence Developer at a consultancy with 51-200 employees
There are no doubts regarding the stability of Okta Customer Identity.
Senior Quality Analyst at YASH Technologies
When you are doing basic things, it is straightforward, but if you are going to be doing workflows, other things, or recon and trust, then there is effort involved, and that is where it gets convoluted.
CISO at a tech services company with 11-50 employees
 

Room For Improvement

1Password Business needs better access, integration, security alerts, search, and improved UI for a smoother, cost-effective user experience.
Okta Platform needs improved uptime, user experience, integrations, pricing, documentation, automation, security, and expanded SSO and workflow features.
I would improve the search engine of 1Password to make it clearer or less confusing.
DevOps at a tech vendor with 501-1,000 employees
More integration with third-party SaaS products would be beneficial.
Cloud infrastructure at a tech vendor with 201-500 employees
The tutorials and documentation for 1Password Business are not the best.
Software Engineer at a tech services company with 51-200 employees
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Lead Admin Systems at a financial services firm with 10,001+ employees
If someone is a beginner with Okta Platform, the UI should be simplified, and the language used should make it easier for them to understand the concepts and what they are trying to do.
Software Engineer at aeTech Digital Hub
Since we started using it in 2019, we have observed numerous enhancements to increase security.
IT Manager at Clear Channel
 

Setup Cost

1Password Business offers fair-priced subscriptions with security features, appealing mainly to businesses for internal handling of costs.
Okta Platform pricing is moderate, with costs based on user numbers and features, justified by security and reliability.
The pricing is reasonable.
Project Manager at a consultancy with 51-200 employees
Despite the cost, it's cheaper than the potential financial loss from a security breach.
IT Manager at Clear Channel
It is certainly not cheap, but the features that you get, the functionality that you get, and whatever use cases that you have, it definitely satisfies those.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
The pricing per-user list drops when user counts rise and with multi-year commitments.
Identity and Access Management Specialist at a university with 10,001+ employees
 

Valuable Features

1Password Business enhances security and efficiency with password management, integration support, role-based access, and collaborative sharing features.
Okta Platform enhances security and efficiency with SSO, MFA, and seamless integration, offering a user-friendly interface and reliability.
The automatic password rotation feature is particularly valuable, as rotated passwords are automatically updated to the 1Password Business vault.
Cloud infrastructure at a tech vendor with 201-500 employees
I find the administration features particularly valuable, especially the Watchtower feature that alerts me when certain passwords have not been updated within a certain timeframe or when sites or accounts have been exposed, prompting me to proactively change those passwords.
Senior Manager, Cloud Product Marketing at a tech vendor with 1,001-5,000 employees
1Password Business has positively impacted my organization by reducing some of our security risks.
Lead AI at OnSurvey
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
IT Manager at Clear Channel
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
Managing Consultant at a tech vendor with 10,001+ employees
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Technical Team Lead at a computer software company with 1,001-5,000 employees
 

Categories and Ranking

1Password Business
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Enterprise Password Managers (5th)
Okta Platform
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (4th), Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (4th), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
 

Mindshare comparison

1Password Business and Okta Platform aren’t in the same category and serve different purposes. 1Password Business is designed for Enterprise Password Managers and holds a mindshare of 4.2%, down 4.5% compared to last year.
Okta Platform, on the other hand, focuses on Identity and Access Management as a Service (IDaaS) (IAMaaS), holds 9.0% mindshare, down 14.0% since last year.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
1Password Business4.2%
Azure Key Vault17.8%
AWS Secrets Manager16.5%
Other61.5%
Enterprise Password Managers
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Okta Platform9.0%
Microsoft Entra ID18.5%
Google Cloud Identity10.7%
Other61.8%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer2798643 - PeerSpot reviewer
Project Manager at a consultancy with 51-200 employees
Centralized password sharing has improved secure access and streamlined global team workflows
The important limitation that I find in 1Password Business is that recipients, when you share the data with them, can always manually store that data locally. No system can fully prevent that. We just need to trust the person whom you're sharing the data with. It's not ideal for strangers or unknown parties where we can give them the credit card, which is not ideal. The limitations of 1Password Business where it allows the users to store their data locally are the only limitation, but it doesn't affect the fact that we are using the platform itself because it's really helpful for the team.
SN
Identity and Access Management Specialist at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
8%
Healthcare Company
6%
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise2
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise23
Large Enterprise50
 

Questions from the Community

What is your experience regarding pricing and costs for 1Password?
My experience with 1Password Business regarding pricing, setup cost, and licensing was good.
What needs improvement with 1Password?
I can't think of anything in particular that would improve 1Password Business at the moment. I think you're doing a fantastic job.
What is your primary use case for 1Password?
I use 1Password Business for both work and personal family purposes. At work, I use 1Password Business to organize all my passwords for various applications I log into, as well as certain secrets t...
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
 

Also Known As

No data available
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

Dribble, Geckoboard, Wonderbly
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
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885,789 professionals have used our research since 2012.