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11:11 Disaster Recovery vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

11:11 Disaster Recovery
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (10th)
MSP360 Backup
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (56th), Cloud Backup (47th), Disaster Recovery (DR) Software (34th), MSP Backup (7th)
 

Featured Reviews

it_user1221 - PeerSpot reviewer
Database Expert at a tech company with 51-200 employees
Excellent Rental Data Centres to simulate a DR (Disaster Recovery) operation .
SunGard provides DR (Disaster Recovery) services at it's data centers. The service is for companies who do not maintain their own dedicated DR sites and need to rent one to conduct a DR exercise for validating it's DR setup. These centers have state of the art equipment with all possible hardware options and one needs to define their specific requirements. Companies can rent their hardware cages at SunGard Site and have options to replicate their critical data at the DR site periodically. They can then simulate the DR exercise when desired. Additionally Tape restores are also possible at the DR site.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"These centers have state of the art equipment with all possible hardware options and one needs to define their specific requirements."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b."
"General ease of use and performance of the Windows version is the most valuable feature."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The initial setup is very easy. It's not overly complex."
"Technical support is very good."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"It has allowed me to implement a cost effective, highly configurable solution."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
 

Cons

"This is a good service, however a costly one."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The main improvement is that it should have GDPR compliance. That's the problematic point."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The product could be more user-friendly."
 

Pricing and Cost Advice

Information not available
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"Its pricing needs improvement."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It provides a good cost savings compared to our previous cloud backup."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Also Known As

Sungard Disaster Recovery Services
Cloudberry Backup
 

Overview

 

Sample Customers

Ullico Inc., Dakotacare
StratX
Find out what your peers are saying about Hewlett Packard Enterprise, Veeam Software, Broadcom and others in Disaster Recovery (DR) Software. Updated: March 2026.
886,426 professionals have used our research since 2012.