What is our primary use case?
I used Cisco Ethernet Switches primarily for campus networks, specifically in hospitals, to provide endpoint connectivity for users, including doctors, and to support wireless access points for devices like iPads.
What is most valuable?
The most valuable features of Cisco Ethernet Switches for our network are speed, latency, and reliability. We rely on fast data transfer and minimal downtime, especially for handling large image files. Additionally, the MTBF and unit-level failover capabilities have been crucial for maintaining uptime. The switches seamlessly integrate with our dual-band wireless network, providing efficient connectivity for both public and partner users across the hospital campus.
What needs improvement?
While Cisco Ethernet Switches are already quite advanced, one area for improvement could be integrating a single dashboard for both wired and wireless networks. Additionally, enhancing cyber protection features directly within the switches could be beneficial to prevent network vulnerabilities and downtime caused by malicious activity.
For how long have I used the solution?
I have been working with Cisco Ethernet Switches for almost 15 years.
What do I think about the stability of the solution?
I would rate the stability of the product as a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of the product as an eight out of ten. About 3,000 users are currently using Cisco Ethernet Switches, and there are plans to increase usage as the hospital expands.
How are customer service and support?
Technical support from Cisco is generally good, with knowledgeable core technical staff. However, there can be issues with overpromising in marketing, leading to discrepancies between promises and the capabilities of the actual support team. I would rate the support as a nine out of ten.
How would you rate customer service and support?
How was the initial setup?
I would rate the easiness of the initial setup of Cisco Ethernet Switches as a nine out of ten. The setup process itself was fantastic, but it heavily relies on capable partners for proper installation. If the partners aren't well-trained or capable, it could lead to setbacks, but generally, Cisco works with good partners.
Deploying Cisco Ethernet Switches involved two main phases. The passive network setup, including cable laying and rack installation, took about eight to nine months due to various challenges. However, mounting and configuring the switches only required around one month. Overall, the deployment involved a team of three people.
For maintenance, at least two people are typically available around the clock to monitor the network, address calls, and handle any issues that arise. So far, there haven't been any failures, but if one occurs, they address it.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing of the product as a seven out of ten in terms of costliness. While Cisco Ethernet Switches are expensive, they were chosen for their quality and worth the investment. Additional costs beyond standard licensing fees were fixed for two years, but afterward, negotiations depended on market fluctuations.
What other advice do I have?
In a big hospital project covering 20 acres and 51 buildings, Cisco Ethernet Switches played a crucial role. We set up connections for the entire campus, including the data center, all the devices people use, and equipment, making sure everything could communicate smoothly.
The scalability of Cisco Ethernet Switches has supported our organization's growth by allowing us to easily expand our network architecture. We have implemented a scalable design with core, distribution, and endpoint switches, connected via fiber optic cables. This setup enables us to add new switches or networks without disrupting the existing infrastructure. We can seamlessly plug in additional switches to the core switches, facilitating expansion wherever needed.
When considering Cisco Ethernet Switches, users should assess their specific needs and whether they require higher speeds or prioritize stability and reliability. It is crucial to ensure that the switches perform as advertised, especially for critical applications. Reliability is crucial, so users should prioritize switches that can operate without downtime, particularly for mission-critical functions.
Overall, I would rate Cisco Ethernet Switches as an eight out of ten.
Which deployment model are you using for this solution?
On-premises