BMC Helix Operations Management with AIOps enhances monitoring by leveraging AI for proactive insights, issue prediction, and SLA maintenance. Its agentless design offers comprehensive asset visibility and seamless tool integration for rapid issue resolution.
Product | Market Share (%) |
---|---|
BMC Helix Operations Management with AIOps | 3.4% |
Dynatrace | 21.2% |
Datadog | 17.7% |
Other | 57.7% |
BMC Helix Operations Management with AIOps stands out by automating alerting and actions through AIOps capabilities, which hone infrastructure learning and identify vulnerabilities, providing crucial insights on server stability and potential incidents. It is primarily utilized for event collection and correlation to determine root causes, reducing the need for manual problem-solving and ensuring faster remediation. Companies like Yamaha in Brazil implement it for IT service management and application monitoring.
What are the key features of BMC Helix Operations Management with AIOps?
Which benefits or ROI should be considered when evaluating BMC Helix Operations Management with AIOps?
In industries such as ITSM and application monitoring, BMC Helix Operations Management with AIOps is implemented for event collection, root cause identification, and escalation to management during critical issues. It suits organizations looking to enhance monitoring capabilities without extensive manual intervention.
BMC Helix Operations Management with AIOps was previously known as BMC Helix Monitor.
Grupo Moura, Goodman, Aspect, Telefónica Colombia, Fujitsu
Author info | Rating | Review Summary |
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Advisor - Compliance at a government with 10,001+ employees | 5.0 | I use BMC Helix Operations Management with AIOps to monitor servers and infrastructure. Its AI and machine learning effectively predict potential issues. However, having comprehensive visibility on one page would greatly improve my experience. I deploy it on Google Cloud. |
IT Director at a tech services company with 1-10 employees | 4.5 | BMC Helix Operations Management with AIOps offers comprehensive AI capabilities, improving infrastructure visibility, predicting issues, and automating tasks, which enhances digital transformation. However, client readiness is essential to fully leverage its sophisticated features for maximum productivity. |
Solution Design Monitoring & Performance Solutions at a comms service provider with 10,001+ employees | 5.0 | BMC Helix Monitor offers advanced AI features and machine learning capabilities, ensuring 100% server availability by automating alerts and integrating with other tools. While it's valuable for proactive monitoring, it could benefit from enhanced information and dashboards to align with smart AI needs. |
Director at a computer software company with 1,001-5,000 employees | 3.5 | I use BMC Helix Monitor to collect and correlate events with other tools for root cause analysis. It's highly rated and increasingly AI-driven, adding value by predicting and resolving issues, though its integration could be more intuitive and user-friendly. |
ITSM Solution Architect at CyberMAK Information Systems W.L.L. | 4.5 | I find BMC Helix Monitor invaluable for asset monitoring as it scans networks agentlessly, simplifying management. It automatically maps asset relationships without requiring human intervention. However, its GUI and patching features need improvement but are expected in future updates. |
Development manager at Business Management Company | 4.0 | I use BMC Helix Monitor to track application performance and server stability, providing critical alerts to my team. While it effectively identifies root causes of issues and sends notifications to key personnel, I believe its stability could be improved. |