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BMC Helix Operations Management with AIOps Logo

BMC Helix Operations Management with AIOps Reviews

Vendor: BMC Helix
4.6 out of 5
Badge Leader

What is BMC Helix Operations Management with AIOps?

Featured BMC Helix Operations Management with AIOps reviews

BMC Helix Operations Management with AIOps mindshare

Product category:
As of September 2025, the mindshare of BMC Helix Operations Management with AIOps in the AIOps category stands at 3.4%, up from 2.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
AIOps Market Share Distribution
ProductMarket Share (%)
BMC Helix Operations Management with AIOps3.4%
Dynatrace21.2%
Datadog17.7%
Other57.7%
AIOps
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Popular Use Cases

Service and Support

Deployment

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Top industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
13%
Healthcare Company
10%
Retailer
5%
Insurance Company
5%
University
5%
Manufacturing Company
5%
Government
4%
Wholesaler/Distributor
4%
Energy/Utilities Company
4%
Transportation Company
3%
Performing Arts
3%
Non Tech Company
3%
Non Profit
3%
Media Company
2%
Comms Service Provider
2%
Recreational Facilities/Services Company
2%
Educational Organization
2%
Leisure / Travel Company
1%
Consumer Goods Company
1%
Real Estate/Law Firm
1%
Logistics Company
1%
Pharma/Biotech Company
1%
Construction Company
1%
Aerospace/Defense Firm
1%

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BMC Helix Operations Management with AIOps customers

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BMC Helix Operations Management with AIOps Reviews Summary
Author infoRatingReview Summary
Advisor - Compliance at a government with 10,001+ employees5.0I use BMC Helix Operations Management with AIOps to monitor servers and infrastructure. Its AI and machine learning effectively predict potential issues. However, having comprehensive visibility on one page would greatly improve my experience. I deploy it on Google Cloud.
IT Director at a tech services company with 1-10 employees4.5BMC Helix Operations Management with AIOps offers comprehensive AI capabilities, improving infrastructure visibility, predicting issues, and automating tasks, which enhances digital transformation. However, client readiness is essential to fully leverage its sophisticated features for maximum productivity.
Solution Design Monitoring & Performance Solutions at a comms service provider with 10,001+ employees5.0BMC Helix Monitor offers advanced AI features and machine learning capabilities, ensuring 100% server availability by automating alerts and integrating with other tools. While it's valuable for proactive monitoring, it could benefit from enhanced information and dashboards to align with smart AI needs.
Director at a computer software company with 1,001-5,000 employees3.5I use BMC Helix Monitor to collect and correlate events with other tools for root cause analysis. It's highly rated and increasingly AI-driven, adding value by predicting and resolving issues, though its integration could be more intuitive and user-friendly.
ITSM Solution Architect at CyberMAK Information Systems W.L.L.4.5I find BMC Helix Monitor invaluable for asset monitoring as it scans networks agentlessly, simplifying management. It automatically maps asset relationships without requiring human intervention. However, its GUI and patching features need improvement but are expected in future updates.
Development manager at Business Management Company4.0I use BMC Helix Monitor to track application performance and server stability, providing critical alerts to my team. While it effectively identifies root causes of issues and sends notifications to key personnel, I believe its stability could be improved.