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Bitdefender GravityZone Elite OverviewUNIXBusinessApplication

Bitdefender GravityZone Elite is #28 ranked solution in endpoint security software. PeerSpot users give Bitdefender GravityZone Elite an average rating of 10 out of 10. Bitdefender GravityZone Elite is most commonly compared to Bitdefender GravityZone Enterprise Security: Bitdefender GravityZone Elite vs Bitdefender GravityZone Enterprise Security. Bitdefender GravityZone Elite is popular among the large enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 35% of all views.
Buyer's Guide

Download the Endpoint Protection for Business (EPP) Buyer's Guide including reviews and more. Updated: June 2022

What is Bitdefender GravityZone Elite?

GravityZone Elite safeguards your organization from a full spectrum of sophisticated cyber threats. With more than 30 machine learning-driven security technologies, GravityZone provides multiple layers of defense that consistently outperforms conventional endpoint security, as proven in independent tests.

Bitdefender GravityZone Elite was previously known as GravityZone Elite.

Bitdefender GravityZone Elite Customers
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Bitdefender GravityZone Elite Video

Bitdefender GravityZone Elite Pricing Advice

What users are saying about Bitdefender GravityZone Elite pricing:
  • "We have to purchase licenses for the use of Bitdefender GravityZone Elite. We started out with approximately 150 licenses and now we have over 1,000. You can purchase licenses annually or every three years."
  • "Bitdefender GravityZone Elite is an affordable solution."
  • "Its subscription is yearly."
  • Bitdefender GravityZone Elite Reviews

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    Director at Kisii County Government
    Real User
    Top 5
    Has easy management and maintenance and offers network security protection
    Pros and Cons
    • "Offers network security protection. Management and maintenance of this solution is easy."
    • "Upgrades are heavy and require back up, making you feel like you're doing a fresh installation of this solution. Configuration can also be quite tedious if you want it to be configured based on your needs."

    What is our primary use case?

    We've been using it for endpoint protection. We're using this solution to protect our endpoint devices e.g. laptops, mobile devices, servers, and gateways. We're also handling encryption and patch management for our software, especially on operating systems and sales software.

    How has it helped my organization?

    Compared to whatever we had before, this solution gives us some advanced services, including protecting our network security. In the past, we used to have people who were able to expand the network to other devices which are unauthorized. Now, with this solution, that is no longer possible because of the network security protection feature.

    What is most valuable?

    I find the network security protection feature the most valuable.

    What needs improvement?

    There is no perfect solution. There are areas that we wish could be improved, especially on upgrades. Sometimes upgrades are too heavy that they require backup like you're installing the solution for the first time. Sometimes the configuration is also quite a tedious process for the solution to be configured the way you want. It's quite complex. There are also some features that need to work with iOS. At the moment, we find that a problem. We are not able to fully protect our iOS products, but more or less, this is a good solution.
    Buyer's Guide
    Endpoint Protection for Business (EPP)
    June 2022
    Find out what your peers are saying about Bitdefender, Trend Micro, SentinelOne and others in Endpoint Protection for Business (EPP). Updated: June 2022.
    607,332 professionals have used our research since 2012.

    For how long have I used the solution?

    We've been using this solution for the last three years.

    What do I think about the stability of the solution?

    I have no complaints about the stability of this solution, apart from some issues that have to do with updates. When they're doing major updates, we find that sometimes it doesn't go through, unless we back up and reinstall it fresh, but after doing that, it works. This solution's okay.

    What do I think about the scalability of the solution?

    This solution is scalable. We started with GravityZone, but because other needs emerged, we were able to scale up the functionalities to Elite, plus we also increased the number of devices and endpoint protections. At the moment, we have a license of 600 endpoints.

    How are customer service and support?

    The technical support was on point.

    How was the initial setup?

    In our environment, setup was a little bit complex, but working together with their technical team, they were able to do it successfully. Though the time it took was a little bit longer, at the end of the day, we got what we wanted. It was complex, but because the engineers understood, they were able to install and configure per our environment.

    What about the implementation team?

    We implemented through their technical team.

    Which other solutions did I evaluate?

    We evaluated Kaspersky.

    What other advice do I have?

    I can't really remember how long the deployment of this solution took with their technical team because it was two years ago and we were migrating from another solution. It was a one-off. What we did was to do the virtual installation first, confirm that everything is running well, then migrate the devices one by one. I can't really give an exact duration, but it was within the timelines that we set for the migration. We don't really need a lot of staff for the maintenance of this solution. Our environment is simple and clear. We only have one person and an assistant who are responsible for the maintenance. It doesn't require much support from the team because it's working well every day. So far, we haven't experienced any difficulties in the local administration of the system. In terms of installation and setup, of course, that is done by the technical service provider, but in terms of management and maintenance, we haven't seen any major challenges. As for licensing costs, at the initial stage, when we took a lease, we took it for three years. It's expiring next year. When it expires, we also plan to renew for two years, because doing it monthly, quarterly, and yearly is a tedious process, so we would always want to do it just once, as long as we are sure that the solution is working for us. At the moment we really don't have an additional cost, unless we want to get some additional services. The cost that we incur is for the maintenance of our own infrastructure where the solution is installed, but not a payment to the service provider. My advice to people who want to implement this solution is that it's important for them to understand their needs first, for them to know which product works well for them. Some of these products differ slightly, but you might find that may be a slight difference really makes a very big impact on your need for that particular solution. It's important for them to fully understand their needs and also understand the functionalities of the system, whether it's going to fully meet their requirements. That is what we did so we ended up getting this solution. For us, based on our environment and needs, this solution works. The features that we want already exist in this solution. The only problem is that we haven't scaled it enough for those features to be activated. In our discussion with them, we told them we would want the system to do these things, which they said are already available. We just need to make a provision in our budgeting to be able to activate some of those features, because what we got was just endpoint protection, and in terms of endpoint protection, it's good enough. It's very good to rate a product when you have a range of products you're doing a comparison with. At this moment, I can only do a comparison between two products: the one I was using before and the one I'm currently using, so I might be biased because I don't have experience with other solutions. For the Bitdefender GravityZone Elite, I'll give an 8.5. If I'm choosing between an eight or a nine, I choose nine. I'm rating this solution a nine out of ten. The reason why I'm not giving a rating of ten out of ten is because of the challenges we've been getting because we are on-premise. Otherwise, if we were on a cloud, then we will not have any of those challenges, like the issue of upgrades, because it would be seamless so I would be able to give the solution a rating of ten. Most of the solutions we are using are local and customized to our environment, so you might not have reviews on them. What we have which might be within your radar of review is Untangle. There's one: NextGen Security, NextGen Firewall, which is called Untangle. That's what we used, otherwise the rest like Microsoft OS, are basically a monopoly in our environment, so I don't think there are any other solutions we can discuss.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Chief security officer at a transportation company with 5,001-10,000 employees
    Real User
    Top 20
    Impressive protection, simple web console, and feature rich
    Pros and Cons
    • "Bitdefender GravityZone Elite is efficient and lightweight. We have to do security audits every year and we saw how secure Bitdefender GravityZone Elite was, even the plan testers had difficulties taking control of a computer when it was protected. The solution was always rejecting the attacks of the test hackers, it has very good protection."
    • "Bitdefender GravityZone Elite could improve by having a patch management function to become part of the solution. For now, it's a separate module subscription. For example, in my company, all the endpoints are sending the information about network attacks and detected malware, to the GravityZone console, and from the console, you can send all these alerts, to another solution, such as Syslog. This is a very important point for us because, this architecture, is similar to having hundreds of threat sensors in the company. The endpoint is a threat sensor and this is very important. From a security perspective, I'm not expecting anything more. However, I'm expecting patch management to become part of GravityZone, and not a separate subscription. This would be a large benefit to us."

    What is our primary use case?

    We are using Bitdefender GravityZone Elite to protect all our endpoints, such as virtual machines, desktop systems, and servers. We have physical and virtual environments.

    How has it helped my organization?

    The solution has made my organization more secure from cyber threats. 

    What is most valuable?

    Bitdefender GravityZone Elite is efficient and lightweight. We have to do security audits every year and we saw how secure Bitdefender GravityZone Elite was, even the plan testers had difficulties taking control of a computer when it was protected. The solution was always rejecting the attacks of the test hackers, it has very good protection.

    Overall the solution is easy to manage which is very important. The web console is simple to understand and you do not need to install it on a Windows Server to access the console. It can be done through a web interface. Additionally, it has enhanced detection and the response integrated into it.

    Bitdefender GravityZone Elite is always adding features without requesting more money from the end-users.

    What needs improvement?

    Bitdefender GravityZone Elite could improve by having a patch management function to become part of the solution. For now, it's a separate module subscription. For example, in my company, all the endpoints are sending the information about network attacks and detected malware, to the GravityZone console, and from the console, you can send all these alerts, to another solution, such as Syslog. This is a very important point for us because, this architecture, is similar to having hundreds of threat sensors in the company. The endpoint is a threat sensor and this is very important. From a security perspective, I'm not expecting anything more. However, I'm expecting patch management to become part of GravityZone, and not a separate subscription. This would be a large benefit to us.

    For how long have I used the solution?

    I have been using Bitdefender GravityZone Elite for approximately seven years. 

    What do I think about the stability of the solution?

    Bitdefender GravityZone Elite is reliable.

    The stability of the solution is very important for us. The system is not an application that is loaded on the startup on Windows that can have the possibility of having zero-day vulnerabilities. The solution is based on the Ubuntu OS which is more secure and is not vulnerable to viruses. For example, a Windows server application could be shut down by a virus. With Bitdefender GravityZone Elite, it is not the case. It's very stable and it's based on hardened OS with a web console, that is easy to manage. 

    When comparing Bitdefender GravityZone Elite to the version of Symantec that I was using, in Symantec when you have to activate or disable a module or disable a module, you have to generate a new installation package. However, in Bitdefender GravityZone Elite you have one single installation package and then you can enable or disable modules from the web console. Enabling and disabling modules happens immediately, in real-time, because the endpoint, console, and server are always communicating. When you change a policy, it's applied in real-time. When you enable or disable the module, it's applied in real-time. You have visibility on the console of everything that is happening.

    When the Bitdefender GravityZone Elite endpoint detects a malware, I have in the console a timeline that tells me what happened exactly, similar to forensic analysis. It provides me with information, such as what the malware or suspected malware does.

    You have a reporting and an incident server. In the incident server, you have all the detected threats, and with one click on any of the potential threats, you will receive a timeline of what happened. All the information is displayed in a detailed way with text and graphs. The solution does an investigation of all of the processes it did to be detected the malware. For example, the malware had tried to change the registry entry or it tried to launch a subprocess. You have a cyber logistics expert inside the console.

    What do I think about the scalability of the solution?

    I have found Bitdefender GravityZone Elite to be scalable. 

    We have thousands of users using this solution in my organization. We will increase usage of this solution when we increase the number of computer systems we have.

    How are customer service and support?

    The technical support of Bitdefender GravityZone Elite is excellent.

    We are a French-speaking country, we have contact with the French branch of BitDefender. The technical support and their technical team are exceptional.

    When there are small issues, we always interact with their team by email, but if there is a larger issue, then we work with them more closely where they take control remotely of the console. I have never had an issue with their service. They respond rapidly to the tickets efficiently, and we are using the solution for seven years because of the technical support and stability of the product.  

    Which solution did I use previously and why did I switch?

    We have used many other solutions, such as Symantec and Kaspersky. 

    While using Symantec, it renders the computer nearly unusable when you are using it. It's very heavy on the system resources. Bitdefender GravityZone Elite is lightweight on resources.

    How was the initial setup?

    The initial setup of Bitdefender GravityZone Elite can be done in half a day, or in two hours. however, it depends on your internet connection speeds because when you install it, it does a lot of updates. If you have a node image for a new installation then the installation can be really fast. 

    I have implemented Bitdefender GravityZone Elite many times because we had some server crashes, I changed the solution on other servers. There is another function of Bitdefender GravityZone Elite that if you have to move it to another server, because of some issue, you can do a backup of its configuration and then restore it on the new server, it can be very simple. You don't need to lose anything the solution is very good.

    What about the implementation team?

    I'm responsible for managing the endpoint security here in my company. 

    The solution is very easy to manage, I do all the maintenance of the solution.

    What's my experience with pricing, setup cost, and licensing?

    We have to purchase licenses for the use of Bitdefender GravityZone Elite. We started out with approximately 150 licenses and now we have over 1,000. You can purchase licenses annually or every three years.

    Which other solutions did I evaluate?

    I have evaluated many other solutions to determine Bitdefender GravityZone Elite is the best.

    What other advice do I have?

    I only recommend this solution to others, it is a wonderful solution.

    I rate Bitdefender GravityZone Elite a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    Buyer's Guide
    Endpoint Protection for Business (EPP)
    June 2022
    Find out what your peers are saying about Bitdefender, Trend Micro, SentinelOne and others in Endpoint Protection for Business (EPP). Updated: June 2022.
    607,332 professionals have used our research since 2012.
    Co-Owner at BizTech
    Real User
    Top 20
    Integrates well, good technical support, and has good reporting
    Pros and Cons
    • "The ease of deployment via our RMM tool has been good."
    • "When you have to change some of the settings, the initial setup can become complicated."

    What is our primary use case?

    Bitdefender GravityZone Elite is used on all of our devices.

    We deploy it with our RMM tool.

    How has it helped my organization?

    Bitdefender GravityZone Elite has helped our organization by making it easier.

    What is most valuable?

    The ease of deployment via our RMM tool has been good. It has been catching things in the wild, and reporting is good.

    We are happy with this solution.

    I'm pleased with what I'm seeing now. The reporting has been excellent, and it has kept up with everything.

    What needs improvement?

    When you have to change some of the settings, the initial setup can become complicated.

    For how long have I used the solution?

    I have been working with Bitdefender GravityZone Elite for one year.

    What do I think about the stability of the solution?

    Bitdefender GravityZone Elite is a stable solution. We like it a lot.

    What do I think about the scalability of the solution?

    We have not had any problems with the scalability of Bitdefender GravityZone Elite.

    We have 300 users in our organization.

    We hope to increase our usage.

    How are customer service and support?

    We once contacted technical support, and it was very good.

    Which solution did I use previously and why did I switch?

    Previously, we had been using Emsisoft.

    We switched because the integration made more sense when we switched platforms for our RMM tool.

    How was the initial setup?

    Straightforward. The first. It became a little more complicated after we discovered some of the things we needed to change, but that was to be expected.

    It took a week to complete the deployment.

    This solution only requires one person to maintain and deploy.

    What about the implementation team?

    We are consultants.

    What was our ROI?

    I have not seen a return on investment, but I don't see it costing us anything.

    What's my experience with pricing, setup cost, and licensing?

    Bitdefender GravityZone Elite is an affordable solution.

    There are no additional costs in addition to the licensing fees.

    Which other solutions did I evaluate?

    We evaluated other solutions before selecting Bitdefender GravityZone Elite.

    It was all about the integration. We looked at ESET, formerly Norton, Symantec, Emsisoft, SentinelOne, and Trend Micro. We looked at a lot of different things and liked the way this one integrated the best.

    What other advice do I have?

    Try it out, I think that you will like it.

    Nothing is perfect. If I was asked in a week, I may have had a different opinion.

    I would rate Bitdefender GravityZone Elite a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    IT Director at a wholesaler/distributor with 51-200 employees
    Real User
    Top 5
    Helps in  protecting our desktops and servers from malware and other threats

    What is most valuable?

    It is helpful for protecting our desktops and servers from malware and other threats.

    What needs improvement?

    Its performance can be better. It doesn't work very well for ransomware. That's why we are trying to evaluate other products.

    For how long have I used the solution?

    I have been using this solution for around one year.

    What do I think about the stability of the solution?

    Its stability is okay. 

    What do I think about the scalability of the solution?

    Its scalability is okay. Currently, including the servers, we have around 600 devices. We plan to increase its usage.

    How are customer service and support?

    Normally, we don't directly interact with Bitdefender's tech support. We have our own team to take care of it.

    Which solution did I use previously and why did I switch?

    Previously, we used Symantec and Kaspersky.

    How was the initial setup?

    I have not been a part of its initial setup. 

    What about the implementation team?

    It was set up by our IT engineering team. They take care of the deployment and maintenance. We had two people for its deployment.

    What's my experience with pricing, setup cost, and licensing?

    Its subscription is yearly. 

    What other advice do I have?

    I would rate it an eight out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    Buyer's Guide
    Download our free Endpoint Protection for Business (EPP) Report and find out what your peers are saying about Bitdefender, Trend Micro, SentinelOne, and more!
    Updated: June 2022
    Buyer's Guide
    Download our free Endpoint Protection for Business (EPP) Report and find out what your peers are saying about Bitdefender, Trend Micro, SentinelOne, and more!