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ESET Endpoint Protection Platform vs GravityZone Business Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
Sentiment score
6.5
GravityZone Business Security offers cost-effective protection and efficiency, with reduced manual updates and strong threat defense.
I saw the return on investment with ESET Endpoint Protection Platform within months.
Managing Director at Port-IT BV
Comparatively, these American products are much better.
CEO at URS LLP
The primary ROI is achieving high safety levels for our network.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
 

Customer Service

Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
Sentiment score
7.5
GravityZone Business Security offers prompt, effective support with quick issue resolution and language-specific assistance, despite occasional response delays.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Retired at BEMSIS INFORMATICS LTD.
Services like updates are handled professionally, ensuring stability and operational continuity.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
Sentiment score
8.5
GravityZone Business Security smoothly scales with growth, simplifies expansions, and integrates licenses and devices with minimal server changes.
Their support is phenomenal, offering quick assistance.
Managing Director at Port-IT BV
In terms of scalability, I can rate it eight or nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
GravityZone has scaled effortlessly as our organization has expanded, accommodating more devices and users without needing additional server purchases.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
The effort of managing ten clients and the effort of managing ten thousand clients is insignificant.
Head of IT at RD Tech
It is quite scalable and easily scalable.
CEO at URS LLP
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
Sentiment score
8.7
GravityZone Business Security is praised for stability, reliable performance, ease of management, and superior threat protection despite occasional update issues.
In terms of stability, I can rate it at nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Maintaining this stability helps mitigate major issues in our IT environment.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
 

Room For Improvement

ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
GravityZone Business Security needs improvements in integration, user interface, performance, and additional features to enhance efficiency and ROI.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Retired at BEMSIS INFORMATICS LTD.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
Managing Director at Port-IT BV
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
IT Manager at R K Khanna and Associates
More customization freedom to accommodate unique environment needs could enhance the solution's flexibility.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
We have disabled all the external media via GravityZone Business Security policies, but when connecting a device such as a phone, it was getting detected, and users were able to read and write files.
CEO at URS LLP
It is more than adequate, just needing to keep up with industry changes.
Head of IT at RD Tech
 

Setup Cost

ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
GravityZone Business Security is cost-effective, charging around $1 per device monthly, with competitive three-year licensing deals.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Retired at BEMSIS INFORMATICS LTD.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
IT Manager at R K Khanna and Associates
GravityZone is one of the cheapest solutions among its competitors.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
Datto is offering a bundle for less than what we pay for Bitdefender.
Chief Technology Officer at CustomerHD
The pricing is very reasonable.
Head of IT at RD Tech
 

Valuable Features

ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
GravityZone Business Security offers comprehensive protection, easy management, cost-effectiveness, and detailed risk analysis, making it highly reliable.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
Managing Director at Port-IT BV
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
IT Manager at R K Khanna and Associates
The primary purpose is to protect computers from viruses and ransomware.
Retired at BEMSIS INFORMATICS LTD.
The best part is the risk management; it gives me real relief, and an overall idea of what all my systems are exposed to, where my weaknesses lie, and how I can address them—whether it's misconfigurations, user behavior creating the risk, or the OS software that isn't getting patched, or critical CVs that aren't getting mitigated.
CEO at URS LLP
The threat detection capability is outstanding with no issues at all.
Head of IT at RD Tech
GravityZone is very light on PCs and offers excellent threat detection capabilities, notably through its anti-malware and anti-virus features.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Advanced Threat Protection (ATP) (16th), Anti-Malware Tools (8th)
GravityZone Business Security
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 2.9%, down from 3.0% compared to the previous year. The mindshare of GravityZone Business Security is 1.4%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
ESET Endpoint Protection Platform2.9%
GravityZone Business Security1.4%
Other95.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Faced with deployment challenges but benefits from detailed reporting and cost efficiency
CrowdStrike sits at the kernel level and we don't know how it's operating, but we get the message; however, ESET Endpoint Protection Platform sometimes has issues with policies where users complain about popping up notifications. When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that. The blocking notification in ESET Endpoint Protection Platform comes in when it is installed from the user; it should not disturb them because we are in a domain environment, and sometimes users are not able to bypass or minimize many things they are facing. Additionally, it is not detecting pirated software, which could be a bug. I trust ESET Endpoint Protection Platform, and they should ensure that software with bugs are not getting through. While it is cheap, ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance. If the price is low, ESET Endpoint Protection Platform is saving money, but time-wise, we face problems because when users have issues, we need to spend time rectifying them.
Wesam Qashou - PeerSpot reviewer
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
Achieving nearly complete protection with reliable configuration management and effective technical support
The most valuable features of GravityZone Business Security are its anti-malware and anti-virus capabilities. The firewall policies are considered very powerful, and it prevents many malicious issues. The solution has its own definitions for viruses or malware, providing timely detection updates. Additionally, their technical support is very effective, with knowledgeable engineers handling cases efficiently.
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
18%
Comms Service Provider
14%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise18
Large Enterprise21
By reviewers
Company SizeCount
Small Business15
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
What needs improvement with ESET LiveGuard Advanced?
The areas where ESET Endpoint Protection Platform could be improved include implementing single sign-on for the cloud environment, true multi-tenant options, and extensive APIs to easily integrate ...
What is your primary use case for ESET LiveGuard Advanced?
The main use case for ESET Endpoint Protection Platform is endpoint protection and blocking malware, making sure that the firewalls on the endpoints are correctly configured and allowing easy manag...
What do you like most about Bitdefender GravityZone Elite?
The product provides endpoint visibility and portal updates, which are very helpful.
What needs improvement with Bitdefender GravityZone Elite?
There are three main areas for improvement: Windows firewall, content filter, and support. This is one observation, though I have not studied it in length. When studying in depth, we have faced man...
What is your primary use case for Bitdefender GravityZone Elite?
We have partnerships with all of these vendors including Sophos, Bitdefender, Microsoft, Palo Alto, and many other vendors. We collect product reviews for them by calling on their behalf and asking...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
GravityZone Elite
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Find out what your peers are saying about ESET Endpoint Protection Platform vs. GravityZone Business Security and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.