BigFix and GravityZone Business Security are being compared for overall effectiveness. Users seem to prefer BigFix for deployment and customer service, while GravityZone Business Security is chosen for its features and pricing.
Features: BigFix offers comprehensive patch management, endpoint security capabilities, and robust software distribution. GravityZone Business Security is known for its robust anti-malware protection, ease of use, and advanced threat detection.
Room for Improvement: BigFix needs to enhance reporting tools, improve user intuitiveness, and streamline its interface. GravityZone Business Security requires better integration with third-party tools, enhanced technical support, and more flexible customization options.
Ease of Deployment and Customer Service: BigFix provides a smoother deployment experience and more reliable customer service. GravityZone Business Security, although streamlined in setup, has mixed reviews regarding the responsiveness and effectiveness of its customer support.
Pricing and ROI: BigFix's initial setup costs are higher, but users find the ROI justified by its robust management capabilities. GravityZone Business Security offers competitive pricing with favorable ROI due to effective feature utilization.
Comparatively, these American products are much better.
The primary ROI is achieving high safety levels for our network.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
Services like updates are handled professionally, ensuring stability and operational continuity.
BigFix requires some minimum configuration requirements.
GravityZone has scaled effortlessly as our organization has expanded, accommodating more devices and users without needing additional server purchases.
The effort of managing ten clients and the effort of managing ten thousand clients is insignificant.
It is quite scalable and easily scalable.
Maintaining this stability helps mitigate major issues in our IT environment.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Building a management console is quick and simple, taking only one to two hours for setup.
BigFix requires some minimum configuration requirements.
More customization freedom to accommodate unique environment needs could enhance the solution's flexibility.
We have disabled all the external media via GravityZone Business Security policies, but when connecting a device such as a phone, it was getting detected, and users were able to read and write files.
It is more than adequate, just needing to keep up with industry changes.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
GravityZone is one of the cheapest solutions among its competitors.
Datto is offering a bundle for less than what we pay for Bitdefender.
The pricing is very reasonable.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
The best part is the risk management; it gives me real relief, and an overall idea of what all my systems are exposed to, where my weaknesses lie, and how I can address them—whether it's misconfigurations, user behavior creating the risk, or the OS software that isn't getting patched, or critical CVs that aren't getting mitigated.
The threat detection capability is outstanding with no issues at all.
GravityZone is very light on PCs and offers excellent threat detection capabilities, notably through its anti-malware and anti-virus features.
Product | Market Share (%) |
---|---|
BigFix | 1.2% |
GravityZone Business Security | 1.6% |
Other | 97.2% |
Company Size | Count |
---|---|
Small Business | 30 |
Midsize Enterprise | 12 |
Large Enterprise | 66 |
Company Size | Count |
---|---|
Small Business | 15 |
Large Enterprise | 4 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
GravityZone Business Security is much more than a business antivirus software. Here is why:
1. It ensures complete protection against all types of malware: ransomware, phishing, zero-day attack, viruses, spyware, etc.
2. It uses multiple machine learning techniques, behavioral analysis, and continuous monitoring of running processes to keep up with the latest threats.
3. Everything is available in a single, easy-to-use platform for all your devices: desktops, laptops, physical and virtual servers, allowing you to choose between a cloud or an on-premise hosted management console.
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