The product provides endpoint visibility and portal updates, which are very helpful.
Entrepreneur at a comms service provider with 1,001-5,000 employees
Provides valuable endpoint visibility and has good technical support services
Pros and Cons
- "The product provides endpoint visibility and portal updates, which are very helpful."
- "There could be more security features included in the product."
How has it helped my organization?
What is most valuable?
The platform's most valuable features are ease of use, security, flexibility, and visibility.
What needs improvement?
There could be more security features included in the product.
For how long have I used the solution?
We have been using GravityZone Business Security since 2019.
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Endpoint Protection Platform (EPP)
March 2024
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768,886 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is a stable platform.
What do I think about the scalability of the solution?
We have 12 licenses for GravityZone Business Security. It is a scalable platform.
How are customer service and support?
The technical support services are good.
How was the initial setup?
GravityZone Business Security is easy to install and configure according to the feedback. We have a team of five network engineers working on the process.
What other advice do I have?
It is a good solution and protects the network and endpoints. I rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Jan 27, 2024
Flag as inappropriateSenior Managing Partner at INTERCLOUD SRL
Easy setup, scalable and reliable
Pros and Cons
- "The initial setup of Bitdefender GravityZone Elite is easy."
- "The support from Bitdefender GravityZone Elite could be better."
What is our primary use case?
We use Bitdefender GravityZone Elite for our company to understand the features, and then we implement the solution for other companies or for our clients.
For how long have I used the solution?
I have been using Bitdefender GravityZone Elite for approximately one year.
What do I think about the stability of the solution?
Bitdefender GravityZone Elite is a stable solution.
What do I think about the scalability of the solution?
The scalability of Bitdefender GravityZone Elite is stable. We have clients that use it extensively.
How are customer service and support?
The support from Bitdefender GravityZone Elite could be better.
I rate the support from Bitdefender GravityZone Elite a four out of five.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Bitdefender GravityZone Elite is easy.
What's my experience with pricing, setup cost, and licensing?
There is a license needed to use this solution and it can be purchased for one, two, or three years.
What other advice do I have?
I recommend this solution to others.
I rate Bitdefender GravityZone Elite a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Endpoint Protection Platform (EPP)
March 2024
Find out what your peers are saying about Bitdefender, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: March 2024.
768,886 professionals have used our research since 2012.
Regional Manager at Informa Solutions Pte Ltd
A cost effective, stable option for threat protection in small businesses
Pros and Cons
- "The solution is the cheapest in the market."
- "Technical support could always be improved."
What is our primary use case?
Our company uses the solution to provide threat protection services for three clients.
What is most valuable?
The solution is the cheapest in the market.
What needs improvement?
Technical support could always be improved.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
The solution's stability is good.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Technical support responds accordingly to service tickets but there is room for improvement.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing depends on the features selected but it is the most inexpensive option in the market.
What other advice do I have?
I recommend the solution and rate it an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Director at a wholesaler/distributor with 51-200 employees
Helps in protecting our desktops and servers from malware and other threats
Pros and Cons
- "It is helpful for protecting our desktops and servers from malware and other threats."
- "Its performance can be better. It doesn't work very well for ransomware. That's why we are trying to evaluate other products."
What is most valuable?
It is helpful for protecting our desktops and servers from malware and other threats.
What needs improvement?
Its performance can be better. It doesn't work very well for ransomware. That's why we are trying to evaluate other products.
For how long have I used the solution?
I have been using this solution for around one year.
What do I think about the stability of the solution?
Its stability is okay.
What do I think about the scalability of the solution?
Its scalability is okay. Currently, including the servers, we have around 600 devices. We plan to increase its usage.
How are customer service and support?
Normally, we don't directly interact with Bitdefender's tech support. We have our own team to take care of it.
Which solution did I use previously and why did I switch?
Previously, we used Symantec and Kaspersky.
How was the initial setup?
I have not been a part of its initial setup.
What about the implementation team?
It was set up by our IT engineering team. They take care of the deployment and maintenance. We had two people for its deployment.
What's my experience with pricing, setup cost, and licensing?
Its subscription is yearly.
What other advice do I have?
I would rate it an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: March 2024
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