Barracuda Intronis Backup Reviews

Users have been able to reallocate the time previously spent on tape backups to other projects, resulting in increased productivity. Additionally, users no longer have to incur expenses for purchasing tapes. 

The pricing for Barracuda Intronis Backup is considered reasonable and on par with their competitors. 

The tool is sold as a product, so there is an added profit for deploying the hardware. It is a single package that includes everything, such as hardware, licensing, software, regular updates, cloud features, replication, and allocated space in the cloud. This makes it worth the money paid for it. 

The pricing is fairly well-priced and can potentially be reduced. It is affordable for nonprofits and small businesses.

• "The tool's pricing is reasonable."
• "They're on par with their competitors."
• "Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."

The primary use case of Barracuda Intronis Backup is to back up and restore data. It is used by a public school division with multiple locations to back up all kinds of applications, mostly data from servers.

They do not back up individual machines or personal drives, but they do back up shared drives used by departments in the schools. 

The solution is also utilized by an MSP company and Barracuda partner/re-seller to provide backup services to their clients. 

The company is involved in the entire process, from assessing the client's environment to purchasing and deploying the hardware, as well as managing and operating the appliances. 

Barracuda Backup is used for both image and data services.

Users describe the customer support team as helpful and fantastic, always resolving their problems. They appreciate that when they call in with their serial number, they are quickly connected with knowledgeable staff who can assist with their requests and troubleshoot any issues. However, some users mention that escalation within the support team can be a bit of an issue, as updates are primarily provided by the initial techs rather than more senior staff.

The users found the deployment and initial setup of Barracuda Intronis Backup to be easy and straightforward. They had assistance from Barracuda technicians during the installation and configuration process. 

After the initial setup, the users mainly focused on monitoring and maintaining the solution, which involved periodic firmware updates and addressing backup failures with the help of Barracuda technicians. 

There are options available for scaling up if needed. 

Scalability with Barracuda Backup involves upgrading the hardware, which may result in unused resources and a larger bill. 

Backups are stored locally on the appliance's disks, and it is recommended to have a disk size twice the size of the raw data. If more local storage is needed, upgrading the hardware and migrating files is necessary. 

Barracuda Intronis Backup is highly reliable and dependable. Users have experienced consistent stability with no issues or disruptions. The product is known for its reliability and lack of malfunctions, ensuring a stable backup system.