Barracuda Intronis Backup vs Datto SIRIS comparison

"Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good."

"The scalability of the product is fine."

"We perform backup drills to test the functionality, and we don't have any problems."

"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."

"The performance is good and the interface is user-friendly."

"The cloud side of it is nice. Everything happens behind the scenes without you realizing it, which is nice. It doesn't interrupt usage. There is also the freedom and ease of use of the cloud portal, which you can use to manage your backup. One of the strong points of Barracuda is that you can go from zero to having your first backup running within 10 minutes. If you have access to admin accounts and everything else, it can happen in 10 minutes. The ability to go in and just restore a particular file without having to do a full restore is also very useful. You can just go in and pick the files that you need to restore, and the same is with email. You can just go in, find an email, and restore that email without having to do a full backup of all the data or a full restore of the data. I feel very safe because it is not just about the backup; it is about the protection of the data from outside threats. They have a lot of areas of ATP, that is, advanced threat protection. You don't see that much on the backup side. You see it more on the email side. In the email protection, you know it is there at the back. It moves the quarantine emails that come through into a sandbox area, and then you can choose in the sandbox. You can open up an email in the sandbox to make sure that if there is a virus, it can't harm you. You can also plan how often your backups run, such as every six hours or four hours. It is the same with email. They also have a great PhishLine package, which is phishing attack training. You can have the strongest and the best backup and security that you can, but the end user is always the weakest link. They send almost like testing emails to end users to help them identify and understand phishing emails and prevent user or phishing attacks. It is a very good package."

"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."

"Of all the backup products we have used, this by far is the simplest to install and use."

"Since I started using Datto SIRIS, the time to recover data or servers has improved significantly; before, restoring a file or server was very long with the normal backup system, Datto reduced the time much more when I needed to recover a file or a machine."

"The search features must be improved."

"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."

"In the next release of this solution, I would like to see cloud support and deduplication functionality."

"Barracuda Backup could use some more integration."

"Barracuda works great for smaller network environments, which are not that complex. It is hardware-based with a Linux core, which you don't have access to, and a lot of stuff happens on the back-end. Even from a troubleshooting perspective, it is a bit challenging."

"It would be nice to have some reports generated on the usage, but it is not essential."

"The solution needs fine-grained backup capabilities to service individual users. But this is a minor issue considering all that the product does."

"We cannot backup Sun Micro systems. They are not currently supported."

"The backup of the Mac OS solution in Datto SIRIS doesn't exist at this moment."

"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"What I like best about Barracuda Backup is the licensing model."

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."

"The tool's pricing is reasonable."

"Low, fixed cost with great savings."