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Buyer's Guide
PaaS Clouds
June 2022
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Deborah Gamelin - PeerSpot reviewer
Vice President at Asset Track for Cloud, LLC
Real User
Top 5Leaderboard
Flexible, easy to manage, and good training material is available
Pros and Cons
  • "In Azure, everything is pretty straightforward. Once you know it, the platform is very easy to use."
  • "It would be helpful if Azure provided more information on the various add-ons to give people an understanding of what they are used for, and how they're applied by other companies or businesses."

What is our primary use case?

We use Azure for a variety of services and we are in the process of configuring everything. We use GoDaddy to host our domain, and then we provision from GoDaddy for services such as email. This is one of the things that I just recently configured.

Right now, we're in the process of setting up the firewall. This provides us with security for the website. Firewalls are something that I have a lot of experience with because, in my previous organization, I dealt with audits and other similar tasks that depend on security.

What is most valuable?

The most valuable feature of Azure is the flexibility to pick and choose what you need, on the spot, and then be able to manage it yourself.

In Azure, everything is pretty straightforward. Once you know it, the platform is very easy to use.

The training material that they have is very good, and it's easy to understand.

What needs improvement?

Most of the problems that we've had are related to the DNS and the SSL certificate. Those two things have been a real pain. Sometimes, it happens because of GoDaddy and sometimes it happens because of Azure. Either we make a change in GoDaddy and the configuration is lost, or our developers make a change to the website and from there it gets lost.

It would be helpful if Azure provided more information on the various add-ons to give people an understanding of what they are used for, and how they're applied by other companies or businesses. One downside is that I find myself signing up and paying for things that I don't really need, and I have to call them to find out exactly what it is that I'm paying for. For example, I recently added the Azure Data Studio and I don't know what I need it for. I see that it can create a connection and run a query but I don't know if I'm going to be using it. That said, I will probably need it in the future.

For how long have I used the solution?

My current organization has been using Microsoft Azure for the past two months. I have extensive past experience with it.

What do I think about the stability of the solution?

Stability-wise, it has been fine.

What do I think about the scalability of the solution?

Azure is a scalable platform.

How are customer service and support?

I have not been in contact with technical support myself. In fact, we have not had to reach out to them very often. We generally figure out things on our own but we also have an IT contract with personnel to work to resolve issues when they occur. Technical issues are something that you always want to try to resolve yourself.

Although we haven't had any problems that we couldn't resolve, we know that if we have to call technical support then we're going to be on hold for a while. This is something we don't want and can avoid by having our own IT support contract.

Which solution did I use previously and why did I switch?

In my previous job, I worked for large telecom and we used a variety of products. These included AWS, as well as Azure, and we also had our own cloud that we leased to third parties.

I received training and certification on both Azure and AWS. However, I did not have much opportunity to use AWS.

In my current company, we migrated the business from AWS to Azure within the last two months.

How was the initial setup?

The initial setup for me was easy because I have experience with Azure, as well as AWS, and a private cloud in my previous organization. I was in the internal network group, and I had all of the operational responsibilities for that area.

We were able to set it up and get it working in a day.

Migrating to Azure from AWS was not a big deal.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is one of the things that attracted us to it.

Which other solutions did I evaluate?

We considered both Azure and AWS for my current company. When we began, the company already had an existing website running with AWS, but I had more experience with Azure. We did extensive research to compare the two and we found that Azure was definitely the way to go.

We were already using several other Microsoft products, which means that our environment is more compatible using Azure.

What other advice do I have?

My advice for anybody who is implementing Azure is to look at the training materials that they have available. They are very easy to understand and I recommend running through the ones that pertain to your use cases. A lot of the time, it will have the additional information that is needed to understand the problem and help you to find the relevant information in other sources. For example, it contained information about GoDaddy that was relevant to our environment.

The biggest thing is that the information is all there and a lot of people don't like to look, but I suggest using the help and the instructional videos before calling somebody else. Everything is available.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
PaaS Clouds
June 2022
Get our free report covering Red Hat, Amazon, and other competitors of AT&T Platform as a Service. Updated: June 2022.
610,518 professionals have used our research since 2012.