Acronis Disaster Recovery Reviews

Name: Acronis Disaster Recovery
Brand: Acronis
Rating: 4.1 (17 reviews)

4.1 out of 5

17 reviews
90% willing to recommend

306 followers

What is Acronis Disaster Recovery?

Acronis Disaster Recovery Service is a hybrid cloud, all-in-one, IT continuity solution that protects and restores your data and servers in the event of a natural or man-made disaster. Leveraging the power of the Acronis AnyData Engine, Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for you to invest in duplicate systems or additional staff.

Get the Acronis Disaster Recovery Buyer's Guide and find out what your peers are saying about Acronis Disaster Recovery, Veeam Data Platform, HPE Zerto Software and more!

Acronis Disaster Recovery is the #13 ranked solution in top Disaster Recovery Software. PeerSpot users give Acronis Disaster Recovery an average rating of 8.2 out of 10. Acronis Disaster Recovery is most commonly compared to Veeam Data Platform: Acronis Disaster Recovery vs Veeam Data Platform.

Buyer's Guide

Acronis Disaster Recovery

June 2025

Get the report

Helped 857,028 peers since 2012

Featured Acronis Disaster Recovery reviews

RandeepPawar

Technical Director at Tecstaq

Acronis provides ease of use with all tools and solutions operating through a single console and agent. This reduces the workload on endpoints during backups and other cybersecurity operations. Backup is crucial as it allows data recovery. Email security helps protect against malicious emails. The failover process is preconfigured, offering a simplistic switch over for servers.

Read full review

Darwin Cabiluna

Technical Director at Edge Cloud

I can't tell what needs to be improved in the tool because the product is considered to be an all-in-one solution. The tool has security, and one can enable endpoint security. The tool also has backup and DR. From an improvement perspective, the tool should allow users to add more data centers in the cloud. At the moment, there is data in Singapore, and then my company doesn't have one near us, like here in the Philippines.

Read full review

MOHMMED MERAJUDDIN

System Admininstrator at Prince Sultan University

We use Acronis Disaster Recovery because it is a good solution for data recovery. It includes features like patch management and integrated malware and ransomware scanning. We felt the backups are secure and have recovered data successfully in many situations with this solution If we are using…

Read full review

Acronis Disaster Recovery mindshare

As of June 2025, the mindshare of Acronis Disaster Recovery in the Disaster Recovery (DR) Software category stands at 0.4%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

PeerResearch reports based on Acronis Disaster Recovery reviews

Type	Title	Date
Category	Disaster Recovery (DR) Software	Jun 17, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 17, 2025	Download
Comparison	Acronis Disaster Recovery vs Veeam Data Platform	Jun 17, 2025	Download
Comparison	Acronis Disaster Recovery vs HPE Zerto Software	Jun 17, 2025	Download
Comparison	Acronis Disaster Recovery vs Commvault Cloud	Jun 17, 2025	Download

Title	Rating	Mindshare	Recommending
Veeam Data Platform	4.3	22.5%	94%	424 interviews Add to research
HPE Zerto Software	4.5	10.2%	98%	309 interviews Add to research

Valuable Features

Valuable features of Acronis Disaster Recovery include imaging capability, seamless backup, and recovery options, data encryption at rest, automation capabilities, OneDrive integration, and email service backup. Gateway options support AWS and Google Cloud. The tool offers a test environment, allowing users to conduct quarterly disaster simulations. Hot restore capability, patch management, and failover processes provide ease of use with a single console, making it efficient for managing data protection needs.

"My customers are finding value in Acronis Disaster Recovery, as they are happy with the tool and continue to use the services after facing many situations where they found it useful and got good returns on their investment."
"The most valuable feature is the hot restore capability."
"The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup."

Room for Improvement

Acronis Disaster Recovery needs real-time backup, cross-platform support, better documentation, and improved customization for infrastructure. Users highlight the need for enhanced load balancing and integrating more capabilities like endpoint protection. Licensing clarity, especially for SharePoint, is necessary, along with more accessible group management features for bulk activities. Technical support responsiveness requires enhancement, and more competitive pricing models should be considered. Enhanced disaster recovery intelligence and the addition of data centers are also desired.

"Technical support from Acronis requires some improvisation; we do not get on-time support, and we face issues connecting with the account manager, which needs to be improved."
"There is room for improvement in incorporating intelligence around disaster recovery. For instance, if a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers."
"Overall, Acronis is a good solution, but it needs improvements in some areas like IDR, XDR, and other aspects."

Pricing

Acronis Disaster Recovery pricing is perceived as reasonable, with users acknowledging its brand value and features, though some remark on its complexity and desire for more negotiation room. While some users rate it as costly compared to similar solutions, others find it affordable, especially for providing test environments. Recent price increases have challenged some customers, and preferences lean towards perpetual licenses. Prices vary, with some backup costs around $10-$20 per endpoint.

"The tool is a little bit expensive. When it comes to pricing, there is a range for the VMs and endpoints. It depends. A set of backups on a DR probably costs around 10 to 20 USD per endpoint."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing two or three out of ten."
"The solution’s pricing is average."

Popular Use Cases

Acronis Disaster Recovery is primarily utilized for business continuity, providing cloud-based data backup and recovery. It enables seamless failover during disasters, reducing downtime and ensuring data protection. Organizations across industries like pharma, education, manufacturing, and finance use it to safeguard critical servers against ransomware and minimize service disruption. They configure it for efficient data recovery, leveraging its capabilities for integrated malware scanning and rapid response to data center failures.

Service and Support

Acronis Disaster Recovery's support receives mixed feedback, mostly positive for being fast, knowledgeable, and effective. The team earns ratings of seven to nine, valued for assistance and availability, though users report occasional delays. Some experience issues connecting with account management, suggesting areas for improvement in response times and accessibility during outages. Overall satisfaction remains with requests for timelier support connections.

Deployment

Acronis Disaster Recovery's initial setup is generally easy, with its straightforward configuration process and user-friendly interface. Installation is quick, taking around 15-20 minutes. However, some complexities arise when setting up local and cloud backups. Deploying numerous VMs or configuring specific devices might extend setup time. Customers with a thorough understanding of networks find the process smoother, especially when deploying on a hybrid cloud or addressing specific disaster recovery requirements.

Scalability

Acronis Disaster Recovery is known for its scalability, particularly suitable for mid-sized and small businesses. Some have noted the increased cost with expanded scalability. While highly scalable and used in multiple locations, larger enterprises often prefer in-house solutions. The flexible licensing can be challenging, yet many commend its efficiency in accommodating numerous users. Overall, it effectively meets varying configuration needs, receiving high ratings for its scalability among diverse business environments.

Stability

Many users find Acronis Disaster Recovery stable with no significant downtime or data loss. Some experienced initial issues, but stability improved. Local backups are stable, whereas cloud backups can be less stable. Companies rate it highly, typically eight or nine out of ten. Regular notifications and maintenance help maintain stability. Most have not faced major stability problems and appreciate quick issue resolution. A few mention its capacity to handle impactful events confidently.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Acronis Disaster Recovery Buyer's Guide for additional reliable information.

Compare Acronis Disaster Recovery with alternative products

Learn more about Acronis Disaster Recovery

Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for your organization to invest in duplicate systems or additional staff. Providing flexible recovery time objective (RTO) options, Acronis Disaster Recovery Service combines the high performance and shortest recovery time of a local appliance with the low cost, predictability, and accessibility of a virtual private cloud.

Acronis Disaster Recovery was previously known as Acronis DRaaS.