

Rubrik and Acronis Disaster Recovery are competitive in the disaster recovery and backup market. Rubrik gains the upper hand with its extensive automation capabilities and user-centric support services.
Features: Rubrik offers near-zero RTO for VMs, an API-first architecture, and intelligent agent technology for seamless integration and automation. Its fast recoveries and air-gap protection enhance data security. Acronis Disaster Recovery excels with its preconfigured failover processes, point-in-time recovery, and simple interface, making disaster recovery straightforward and effective.
Room for Improvement: Rubrik could improve agent compatibility, data governance features, and reporting. Users also seek easier troubleshooting. Acronis Disaster Recovery can enhance its real-time backup support and improve automation and technical support clarity.
Ease of Deployment and Customer Service: Rubrik supports diverse environments, including on-premise, hybrid, and cloud deployments, with a highly responsive support team. It's praised for proactive problem-solving. Acronis Disaster Recovery offers commendable support and versatile deployment but stands slightly behind in customer service efficacy as compared to Rubrik.
Pricing and ROI: Rubrik is pricier but justifies cost with extensive features and low management complexity, resulting in strong ROI. Acronis Disaster Recovery offers a more cost-effective solution, appealing to users needing essential features at competitive prices, though some users highlight recent pricing challenges.
My customers are finding value in Acronis Disaster Recovery, as they are happy with the tool and continue to use the services after facing many situations where they found it useful and got good returns on their investment.
Acronis regularly introduces new features to meet customer needs, which can lead to efficiencies.
Rubrik provides long-term return on investment for my customers, as well as immediate benefits because of deduplication and compression, drastically reducing the cost on the storage side from traditional to Rubrik.
A high-level technical team should be accessible swiftly to minimize customer downtime.
The technical support is reliable and efficient.
We face issues connecting with the account manager, which needs to be improved.
They offer 24/7 support and even have a dedicated ransomware hotline with a team ready to engage immediately.
Rubrik's support has been good, better than many other vendors like Microsoft, VMware, and Dell.
Rubrik provides excellent customer service and technical support.
If you set it up with a particular template and want to scale, you can always go to the template and edit and select a different template, demonstrating its scalability.
The scalability of Acronis Disaster Recovery is good, and I would rate it an eight out of ten.
It is easy to scale; you can directly add licenses for scalability.
It can scale out horizontally as well as vertically, and the availability of expansion is very quick.
Azure Backup solution offers faster restoration for data over six terabytes compared to on-premises.
Rubrik is highly scalable, with a rating of nine out of ten based on its seamless integration.
We have not experienced any downtime, bugs, or glitches.
Rubrik has been stable, and we have not experienced any downtime.
When you do the restore, it is also stable and quickly delivering what we have been looking for.
The prerequisite dependencies with the cost team site, infrastructure, port opening, and adding the complete Rubrik console module take time, depending on the volume of servers and storage occupancy.
They could also enhance endpoint security by integrating EDR within the security framework.
For the backup to compete in the enterprise market, there must be improvements.
If a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers.
We need more efficient search capabilities that allow searching by last name or login ID.
I need a better output from the existing reports as they currently do not provide comprehensive metrics.
Including packaged training with the product at the time of purchase would be beneficial.
The pricing for Acronis products has increased by 10% to 15% over the past few years, making it challenging for existing customers to accommodate the rising costs annually.
Acronis Disaster Recovery is fairly priced.
The price for Acronis Disaster Recovery is fair from the perspective of features, but for Indian customers and in light of the competition, it would be better if the price were a little lower to pitch services more effectively.
Rubrik is considered expensive, with a price rating of three out of ten.
We could mix and match to optimize costs for our needs.
Rubrik is expensive due to its robust hardware.
The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup.
For data recovery, when we lose a server, we are able to restore it in place with the click of a button.
The automation failback feature in Acronis Disaster Recovery is very helpful and very seamless, requiring only one click to initiate the failback, and Acronis does the rest automatically.
The most valuable feature of Rubrik is its concept of a 'backup airbag', which provides a robust defense against attacks.
Since switching to Rubrik, our backup times have decreased significantly, going from two and a half days to one and a half hours for certain systems.
Even if my network is compromised by ransomware, the file system does not allow overwriting of the backups, ensuring that my backups remain safe.
| Product | Mindshare (%) |
|---|---|
| Rubrik | 5.5% |
| Acronis Disaster Recovery | 1.7% |
| Other | 92.8% |

| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 21 |
| Large Enterprise | 56 |
Acronis Disaster Recovery provides seamless data protection with efficient backup, recovery, and cloud switchover capabilities. It eliminates downtime with automation and integrated malware scanning, securing critical servers.
Acronis Disaster Recovery features an intuitive single console for streamlined management, offering comprehensive solutions for patch management, email security, automated disaster tests, and failover capabilities. Its point-in-time recovery and imaging capability ensure data integrity while enabling rapid cloud switchovers. Integration with cloud platforms and single-click recovery enhance operational efficiency, although supporting more Linux versions and appliances, improved documentation, and better licensing visibility remain areas for enhancement.
What are the most important features?In industries like pharma, education, and manufacturing, Acronis Disaster Recovery is vital for safeguarding data against threats like ransomware. It offers reliable on-cloud backup and rapid failover capabilities during server failures, protecting critical systems and ensuring business continuity.
Rubrik offers instant recovery and intuitive web interface for seamless data backup in cloud and on-premises environments. It prioritizes security with features like ransomware detection and immutable backups, supporting platforms such as VMware and Oracle for effective disaster recovery.
Rubrik is recognized for its automation capabilities, facilitating SLA management and policy integration. Its API-centric architecture allows for extensive customization and seamless integration. Robust security measures, including ransomware protection, enhance data integrity. Organizations benefit from features like Live Mount and CloudOut, which support rapid data recovery across various environments. Despite its strengths, improvements in integration for complex systems, advanced reporting, and pricing competitiveness are necessary.
What are Rubrik's key features?In industries like finance and healthcare, Rubrik's implementation ensures critical data is safeguarded against threats while enabling rapid backups and recovery. By supporting platforms like VMware and Microsoft, it aids in sustaining operational continuity, meeting compliance requirements, and managing long-term data storage efficiently.
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