accessiBe pros and cons

The ease of implementation has been an important reason as to why we've been using it and also the reason why our team has been comfortable recommending it.

It makes the user experience much easier. I have not had an experience with a disabled person utilizing the tool so I can't really speak to how they navigate the site, but I do know that acccessiBe has built this toolset so that it's very easy and it is compliant with most of the latest requests from the Disability Act. Therefore, I would assume that the usability is pretty cool.

The AI-driven contextual understanding when it comes to adding certain elements at the backend of the website is valuable. For a website that doesn't have any web accessibility solution, when you install accessiBe, it goes in and adjusts the actual alt tags at the backend of the website to describe photos and things like that, which is really cool. The overlay is great, and I have seen only a few solutions that have similar functionality. I appreciate this more maybe because I am working at a marketing company.

It's super easy to add new clients. I log into my platform, type in a couple of pieces of information, and then add the code and HTML code to their website so that tool is live. So, all in all, it's just a really quick and easy solution to use.

It would be good if there was a certified, verified visual bubble, that is a signature plate, that all accessible companies could follow as a standard. It would be a standard visual that everyone could recognize, for example, like the Google and Amazon logos.

In the next release, it would be great if the alt tag being updated on images just automatically updated the actual alt tag so that it would stay there. One of the things that the attorneys do is they run these robots and the robots go to the site and the aceessiBe is not on while these robots are there because accessiBe is made for humans. These robots create false negatives because it doesn't see accessiBe and then you have the potential to get sued because the robot says that a website is not accessible. It would be nice to have that be able to show up for those robots, and actually have something that says that we are protected.

In terms of the changes to the backend of the website, based on what I understand, it makes the adjustments while a user is on the website. It would be good there is a way for us to make some of the adjustments permanent. For instance, when a photo doesn't have an alt tag, while a user is on the page, accessiBe goes in and creates a description. If some type of report or email is sent to the website owner so that they can go in and make a permanent fix, it would be good. We can bring in a developer to make some of the changes permanent.

There's a way to customize how the button looks on your website, and that may be a little bit confusing for some people who aren't tech-savvy to use. They'd maybe need to reach out to their accessiBe representative and have them walk them through how to do it.