A user-friendly solution that can be easily implemented and customized based on a company's requirements
Summary
I use Xactly for distributing sales compensation plans and calculating commissions. It's user-friendly, even for non-technical users, but lacks customizable dashboards and reports. Extracting detailed commission data for many salespeople is cumbersome, requiring manual checks.
Pros
"The product is very user-friendly."
Cons
"We cannot get some information through reports."
What is our primary use case?
The solution can be used to distribute the sales compensation plan and calculate the sales commission. We ensure that all the information, like hierarchy and people records, are populated correctly. We distribute the sales compensation plan, and another team refers the solution to calculate the commission and release the payout.
What is most valuable?
The product is very user-friendly. Even if we have no knowledge about the tool, we can quickly learn to use Xactly. A non-technical person can read the codes in the backend.
What needs improvement?
The tool has limitations in customizing the dashboard and reports. We cannot get some information through reports. For example, if we want a report on the commission rates of 100 salespeople, there is no way to get that report. We have to go to each compensation plan document to get the information.
For how long have I used the solution?
I have been using the solution for the last seven to eight years.
What do I think about the stability of the solution?
The product shuts down sometimes for running maintenance. However, it is the same as any other tool in the market.
What do I think about the scalability of the solution?
The tool is scalable. I can add users and set up management by objectives plans. More than 1,000 salespeople and 10 to 15 admins use the tool in our organization.
How are customer service and support?
The support is excellent.
How was the initial setup?
The initial setup is easy. We were able to implement the tool with the help of professional services, even though we were from non-technical backgrounds.
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
I have worked with Nutanix. I would recommend the solution to others. It's one of the best tools. The product can be easily implemented and customized based on the company's requirements. The implementation will be really quick. Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
