What is our primary use case?
I use
Sophos XG mainly as a gateway. It also serves as the DHCP server on my network and is utilized for web control.
What is most valuable?
The
Sophos XG offers intuitive configurations, which is primarily what I find valuable. It is easy to configure due to its graphical interface, reducing the reliance on specialized IT personnel and cuts down on time used for support and troubleshooting.
What needs improvement?
The reporting side could use improvement. Having more reports on the dashboard would be beneficial. While there might be different tools or licenses for various purposes, having more reports available would be helpful.
For how long have I used the solution?
I have been working with Sophos XG for nearly five years. I started with Cyberoam and then transitioned to Sophos.
What was my experience with deployment of the solution?
The deployment process was smooth. There were trained engineers available, and it was easy for my team to adopt.
What do I think about the stability of the solution?
The solution has been stable. It's on 24/7 and has consistently been reliable over the years.
What do I think about the scalability of the solution?
I have not had the need to scale, which might be due to having more capacity than needed.
How are customer service and support?
I rely on local vendor support, so I haven't directly engaged with Sophos technical support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before Sophos, I used Linux-based firewalls that I configured myself. Cyberoam was my first physical firewall, which naturally progressed to Sophos due to cost considerations and local support.
How was the initial setup?
The initial setup was straightforward. It wasn't a lengthy project, and within three days, the deployment was completed.
What about the implementation team?
I did not use a specific project methodology. I followed my regular project plan, which included an initial meeting to kick off the deployment.
What was our ROI?
I benefit from reduced reliance on specialized IT skills, especially during staff turnover. The graphical interface of Sophos XG simplifies configurations, saving time in support and troubleshooting compared to the Linux-based solution I previously used.
What's my experience with pricing, setup cost, and licensing?
The decision to go with Sophos was influenced by pricing and strong local support.
Which other solutions did I evaluate?
During my evaluation process, I looked at Cisco and Palo Alto in addition to Cyberoam.
What other advice do I have?
For organizations considering Sophos, it is important to evaluate their network deployment plan, especially if they have a hybrid environment. They should consider if Sophos XG, in its basic deployment, can provide sufficient security or if additional tools are required. I would rate the overall solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
*Disclosure: My company does not have a business relationship with this vendor other than being a customer.