Sophos EPP Suite Reviews

Name: Sophos EPP Suite
Brand: Sophos
Rating: 4.1 (59 reviews)

4.1 out of 5

59 reviews
89% willing to recommend

What is Sophos EPP Suite?

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.

Get the Sophos EPP Suite Buyer's Guide and find out what your peers are saying about Sophos EPP Suite, CrowdStrike Falcon, Microsoft Defender for Endpoint and more!

Sophos EPP Suite is the #20 ranked solution in endpoint security software. PeerSpot users give Sophos EPP Suite an average rating of 8.2 out of 10. Sophos EPP Suite is most commonly compared to CrowdStrike Falcon: Sophos EPP Suite vs CrowdStrike Falcon. Sophos EPP Suite is popular among the large enterprise segment, accounting for 47% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Helped 861,490 peers since 2012

Featured Sophos EPP Suite reviews

Sabbir Ahmed

Director at Infosonik Systems Ltd

The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.

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Kalyan Chowdhury

Founder at Computech infosysetm

The customer service and support by Sophos are good. We don't have any complaints about that product because they help us 24/7. So, if we have any problem, day or night, and we can't solve it, we contact Sophos' technical team. We try to call the local technical team first, and if that doesn't connect, we go directly to customer support. We don't have any problem. If there's a problem, we can usually resolve it within one or two hours, depending on the issue.

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Gerard Wolters

ICT manager at Oosterhof Holman

It is a cloud solution. Sophos has its own cloud environment. We log in to the Sophos environment and manage configurations and log-ins. I don't know where it is hosted. It has an agent on the endpoints. We need to install the agents. It is done remotely from Sophos or by Microsoft Intune. We have a connection to Intune. It took us a few minutes to deploy the agents. There’s not much work for us when we roll out new devices. We do a bit of maintenance. Maintenance is done automatically by Sophos. We only have to ensure that the adjustments are right on the dashboard within the Sophos environment.

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Sophos EPP Suite mindshare

As of July 2025, the mindshare of Sophos EPP Suite in the Endpoint Protection Platform (EPP) category stands at 0.8%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

PeerResearch reports based on Sophos EPP Suite reviews

Type	Title	Date
Category	Endpoint Protection Platform (EPP)	Jul 13, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 13, 2025	Download
Comparison	Sophos EPP Suite vs Microsoft Defender for Endpoint	Jul 13, 2025	Download
Comparison	Sophos EPP Suite vs CrowdStrike Falcon	Jul 13, 2025	Download
Comparison	Sophos EPP Suite vs SentinelOne Singularity Complete	Jul 13, 2025	Download

Title	Rating	Mindshare	Recommending
CrowdStrike Falcon	4.3	10.6%	96%	132 interviews Add to research
Microsoft Defender for Endpoint	4.1	10.4%	94%	197 interviews Add to research

Valuable Features

Sophos EPP Suite's valuable features include robust antivirus, ransomware protection, central management, AI-driven threat detection, and seamless synchronization with firewalls. Its ease of use, centralized monitoring, and endpoint protection capabilities enhance security. Users appreciate the lightweight impact on systems, comprehensive visibility of activities, effective integration, and automated threat response. Data loss prevention and web filtering are praised. The platform efficiently scales, supports multiple devices, and offers cost-effective solutions for various organizational needs.

"I never face any issues with stability with the Sophos EPP Suite."
"The Sophos people here in South Africa are very helpful."
"With the reseller management, I can manage multiple clients without having to log in to each client."

Room for Improvement

Sophos EPP Suite faces challenges with migration between servers, antivirus detection, notifications, ease of use for non-IT users, and deployment. It is heavy on resources and has a confusing pricing structure. Users mention complexities in configuration, VPN setups, and integration with third-party systems. Support services often experience delays, and incompatibilities with macOS and Linux arise. There's also feedback on logging control, UI responsiveness, security features, and resource utilization.

"The Sophos EPP Suite should work on key areas, especially in data management, specifically the data retention part. The data lake storage has certain limits."
"The automation side of the setup is a pain. I have to run the installers manually."
"The automation side of the setup is a pain."

ROI

Sophos EPP Suite delivers a 12-16 month ROI through enhanced user productivity and comprehensive protection. Effective integration with systems and multiple functionalities contribute to increased value. Users appreciate protection against data loss from malware, boosting productivity without fear. Efficient response times and meaningful alerts improve security operations when paired with a SOC. Customers benefit from essential features like device encryption, ensuring compliance with legal requirements, leading to overall satisfaction with Sophos EPP Suite.

Pricing

Sophos EPP Suite pricing offers opportunities for savings with three-year licenses providing discounts equivalent to two years. Annual licenses are often cost-effective compared to monthly subscriptions. Pricing is generally competitive, with costs varying based on features and user numbers, making Sophos attractive for both SMBs and enterprises. Licensing costs depend on chosen configurations and region-specific partner discounts. While some users find it relatively expensive, others highlight its affordability when compared to competitors like Trend Micro and Panda Antivirus.

"From my perspective, it is not the most expensive, it is aligned with the market."
"Pricing and licensing are good and affordable."
"Sophos EPP Suite is a competitive and affordable solution."

Popular Use Cases

Sophos EPP Suite is primarily deployed for endpoint security, protecting devices from malware, ransomware, and viruses. Organizations utilize its capabilities for antivirus protection, web filtering, and patch management across laptops, servers, and mobile devices. It integrates with network security measures, serving roles such as firewall, VPN threat management, and application control. Additionally, users value its data loss prevention, ransomware defense, and management of network traffic and device access.

Service and Support

Sophos EPP Suite's support is generally positive, with many praising responsiveness and fast resolutions. Some find technical support efficient and knowledgeable, while others report slow responses and lack of expertise. Users appreciate local presence in different regions. Feedback suggests that, although support has improved with initiatives like Technical Account Manager roles, issues such as complex communication and slow escalation persist. There is room for improvement, particularly in response speed and availability.

Deployment

Sophos EPP Suite's initial setup varies based on environment complexity. Residential setups are straightforward, often completed in minutes to a few hours with one person. Corporate setups may require training and planning, especially in large networks, potentially involving several engineers. While generally easy, complexities can arise, especially with legacy systems or heavy network configurations. Many users find it helpful to involve multiple team members or external support for effective deployment and maintenance.

Scalability

Sophos EPP Suite is known for its scalability, supporting varied organization sizes. Users appreciate its cloud deployment, which eases scaling, especially for companies with 20 to 200 users. Larger entities, with more than 1000 users, find the suite effective for expansions. Integration challenges exist but are manageable. The platform is used globally, and companies often increase capacity by adjusting licenses. Though initially aimed at medium-sized users, it caters well to larger companies too.

Stability

Sophos EPP Suite is regarded as quite stable by many users, with ratings often between seven and ten out of ten. It rarely crashes, and issues are typically linked to external factors, such as operating system updates or resource demands. While some users have noted occasional glitches or resource-intensive behavior, the suite generally performs well, providing reliable stability over extended usage periods. Most agree it can be trusted for smooth operations.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Sophos EPP Suite Buyer's Guide for additional reliable information.