SAP Business ByDesign Reviews

SAP Business ByDesign pricing involves user subscription fees starting at approximately $2,500 annually, varying based on licenses, company size, and functionality. Licensing is usage-based, with costs influenced by organizational complexity and required modules. Pricing begins around $50,000 and can increase according to additional needs such as hosting and maintenance. Though less expensive than SAP S/4HANA, costs align with similar competitors like Microsoft. Price increases by 3.5% annually.

• "The pricing depends on company size. It's cheaper for small companies and more expensive for large ones."
• "The tool’s pricing is expensive."
• "The tool’s subscription is yearly. There is no flat pricing involved and everything has a range. Pricing depends on the functionality that you would use. You need to also pay for the additional hosting and maintenance costs."

SAP Business ByDesign is primarily utilized for financial reporting, accounting, and inventory management. Companies in education, automotive, and SMEs with distribution and financial needs adopt it. The system aids in financial processes, CRM integration, sales, and service. While it suits various industries, it faces integration challenges in warehouse management and certain manufacturing aspects. Technical setup and environment customization are essential, enabling usage across different sectors effectively.

Technical support has significantly improved over the past years, with prompt responses noted. Many users express satisfaction, highlighting that SAP Business ByDesign offers knowledgeable and helpful assistance. While some customers mention that complex issues faced delays, overall experiences are positive. Support disparities exist depending on the partner managing it, with one rating their partner as excellent. Customer service is generally good but can sometimes lack thorough issue analysis.

SAP Business ByDesign's initial setup varies. Many report a straightforward process, while others find it complex. Factors include business size and specific integration requirements. A clear implementation plan with a core team is crucial. Some encounter challenges with legacy system migration. Setup can take from a few months to half a year depending on customization needs. Proper management is key to achieving a successful experience.

SAP Business ByDesign exhibits varying scalability perceptions among users. Many find it adaptable and beneficial for organizations planning expansion, while others cite customization challenges and limits on the cloud. It supports both small and large businesses but may face constraints in specific industries requiring more custom features. Users often appreciate its cloud-based infrastructure, though some encounter issues when managing multiple entities or adding new users quickly. Ratings for scalability range broadly, reflecting diverse experiences.

SAP Business ByDesign displays strong reliability according to feedback. While some critique suggests improvements are needed, many rate stability highly, often between eight and ten out of ten. Minimal downtime is reported, but some issues arise with customizations needing frequent checks. Planned maintenance communication is mentioned as beneficial for task scheduling. Despite these points, many express satisfaction with its stability.