Service and Support
PowerEdge C customer service and support generally receive positive feedback, rated eight out of ten by users. They appreciate the knowledgeable and responsive technical support available 24/7 and highlight the inclusion of pre-sales support. However, delays in replies and offshore support cause some dissatisfaction. Users find navigating specialists slow and complex. Despite some challenges with remote instructions, special identification needs, and offshore support difficulties, most are satisfied with the overall technical assistance.
Deployment
The initial setup of PowerEdge C is generally straightforward, with users highlighting ease of installation and fast deployment. Most find it uncomplicated, with some minor compatibility issues. Setup times differ based on complexity, ranging from minutes to a few hours. Rack mounting is quick, while additional configurations like operating system and virtualization take longer. Personnel requirements vary by project needs, and some external integrators handle complex setups successfully. Most rate the setup highly for simplicity.
Scalability
PowerEdge C is highly scalable, supporting various organizational sizes and needs. Scalability is influenced by architecture, with companies easily expanding infrastructure. Some utilize vSphere clusters, achieving high performance and flexibility. Modular aspects are scalable, though storage may not be. Deployment requires technical personnel, depending on user numbers. It accommodates growing workloads effectively, with many rating its scalability highly. The platform adapts well, serving numerous clients with different business needs.
Stability
PowerEdge C is consistently described as very stable without notable downtime, bugs, or glitches. Many rate stability between eight and ten on various scales. Users frequently highlight its reliable performance, with some noting exceptional storage and network stability. There is a minor mention of stability issues, but the majority emphasize its robust performance, consistent uptime, and lack of crashes or freezes. PowerEdge C maintains high user satisfaction in terms of reliability.