We use the product to incorporate infrastructure for our virtualized environment.
The hybrid solution is much more stable than other products.
CMC needs different storage in the blade server, like a three-tier architecture. It would be better if the solution provided simplified storage and hardware with an integrated one-tier architecture.
I have been using the solution for eight years.
I rate the solution’s stability a ten out of ten.
The modular part of the product is scalable, but the storage is not scalable. I am the only person using the product in the organization.
Earlier, the technical support was from the UK or the US. There used to be a good flow to the technical support. Nowadays, they revert our calls to countries like India and the Philippines, where the technical support is not as good.
Five years ago, we could get a specialized guy to handle everything. When we open a case for the hardware now, the support personnel pushes the technical person to get the job done rather than help us troubleshoot.
The initial setup was straightforward.
It took us almost one week to implement the solution. The vendors sent a specialist to configure the hardware on the back end. After that, they gave us some pointers, and we housed every piece of hardware.
While deploying the solution, we must check the licensing to understand where to install the application. We can configure the solution if we have little knowledge about it.
I don't have any issues with the hardware. We provide the scope and specifications to the procurement team. The decision to choose a product is made based on the proposal provided by the vendor to the procurement department.
If the product suits their need, people should use it. If they’re looking for a new technology to simplify their duties and responsibilities, it would be better if they choose a hypervisor. Overall, I rate the solution a nine out of ten.