What is our primary use case?
PowerEdge C is used in both corporate and industrial settings.
What is most valuable?
One of the main features that attract customers to buy their products is the great management tool and almost zero failure rate, making it easy to use.
What needs improvement?
As far as I'm concerned, the current product works perfectly fine and I don't see any issues with it. The newer products may have additional features, but for my current needs, the current product is more than sufficient and I don't think it requires any enhancements.
For how long have I used the solution?
We have been with Dell for 10 years.
What do I think about the stability of the solution?
PowerEdge Cis a very stable solution.
What do I think about the scalability of the solution?
The scalability of PowerEdge C is very good.
We have the capability to scale up the infrastructure as per our requirements.
We have more than 100 customers using this solution.
We currently have a team of 22 people responsible for deploying and maintaining the entire infrastructure.
How are customer service and support?
Technical support is very good.
They offer round-the-clock technical support, and we have many other resources available as well since we are the top-ranked provider. Our resources include pre-sales support and a team of technical staff based in India.
Which solution did I use previously and why did I switch?
We work with Microsoft. We partner with Dell and HP.
We are a provider of Dell enterprise solutions, including servers, storage, as well as commercial laptops and desktops.
How was the initial setup?
The initial setup is straightforward.
The deployment process took approximately one hour.
What about the implementation team?
The deployment process is tailored to the customer's specific needs, whether it's for normal infrastructure such as servers and storage or for more complex hyper-converged infrastructure (HCI) solutions.
The deployment is a straightforward process at both the OS and management levels, and we haven't encountered any issues.
What was our ROI?
The return on investment (ROI) for our solution is very good. We provide ROI sheets to our customers before finalizing the deal so that they can review them.
What's my experience with pricing, setup cost, and licensing?
Despite the slightly higher price, we prefer Dell due to the high quality of their products.
HP is a little bit lower in terms of price.
Customers may have additional requirements and may need to purchase licenses for certain features to use with this infrastructure. These licenses are typically bundled with our solution.
What other advice do I have?
We are recommending Dell.
I would rate PowerEdge C a ten out of ten.
Which deployment model are you using for this solution?
On-premises
*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner