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Palo Alto Networks NG Firewalls Reviews

Vendor: Palo Alto Networks
4.3 out of 5
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What is Palo Alto Networks NG Firewalls?

Palo Alto Networks NG Firewalls offer comprehensive security, including application control, traffic shaping, threat prevention, and load balancing, designed to secure internal networks, perimeter protection, VPN services, and cloud environments.

Get the Palo Alto Networks NG Firewalls Buyer's Guide and find out what your peers are saying about Palo Alto Networks NG Firewalls, Fortinet FortiGate, Netgate pfSense and more!
Palo Alto Networks NG Firewalls is the #7 ranked solution in best firewalls. PeerSpot users give Palo Alto Networks NG Firewalls an average rating of 8.6 out of 10. Palo Alto Networks NG Firewalls is most commonly compared to Fortinet FortiGate: Palo Alto Networks NG Firewalls vs Fortinet FortiGate. Palo Alto Networks NG Firewalls is popular among the large enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.
Buyer's Guide
Palo Alto Networks NG Firewalls
August 2025
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Palo Alto Networks NG Firewalls mindshare

As of August 2025, the mindshare of Palo Alto Networks NG Firewalls in the Firewalls category stands at 3.8%, up from 3.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks NG Firewalls3.8%
Fortinet FortiGate20.8%
Netgate pfSense12.0%
Other63.4%
Firewalls

PeerResearch reports based on Palo Alto Networks NG Firewalls reviews

TypeTitleDate
CategoryFirewallsAug 27, 2025Download
ProductReviews, tips, and advice from real usersAug 27, 2025Download
ComparisonPalo Alto Networks NG Firewalls vs Netgate pfSenseAug 27, 2025Download
ComparisonPalo Alto Networks NG Firewalls vs Fortinet FortiGateAug 27, 2025Download
ComparisonPalo Alto Networks NG Firewalls vs OPNsenseAug 27, 2025Download
Suggested products
TitleRatingMindshareRecommending
Fortinet FortiGate4.220.8%91%416 interviewsAdd to research
Netgate pfSense4.312.0%93%218 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Palo Alto Networks NG Firewalls offer exceptional application visibility, threat prevention, and user-friendly interfaces. They provide a unified platform with integrated security features such as antivirus, URL filtering, and machine learning for real-time attack prevention. Features like GlobalProtect, WildFire, and IPS are highly valuable. The seamless integration and management through Panorama and the use of machine learning enhance protection against evolving threats, making them preferred for network security across multiple industries.
  • "I would rate Palo Alto Networks NG Firewalls a nine out of ten, as it is a very good and stable solution, and I recommend it over Check Point, Fortinet, and Cisco; it stands out as the leader."
  • "Overall, I rate Palo Alto Networks NG Firewalls ten out of ten because they are unmatched in their function."
  • "I find all the features valuable, including the segmentation and cloud-distributed security profiles."

Room for Improvement

Palo Alto Networks NG Firewalls could enhance support response times, streamline configurations, and simplify the user interface. Users find the pricing high compared to competitors and request better integration with other industry tools. Hardware and performance improvements, including VPN capabilities and processing power, are needed. Reporting and analytics could be enhanced, and the documentation requires updates. Users suggest that machine learning features be expanded and better multi-factor authentication options integrated.
  • "The technical support from Palo Alto could be better; I find that it can be improved. The issues are mainly with response time and quality, as their first level support used to be better a couple of years ago, but now you sometimes get support that isn't as good."
  • "I believe the configuration part can be improved, particularly because the management tools like Panorama and the cloud management solutions are not fully aligned."
  • "Scalability is not really the case. Since the NextGen Firewalls are hardware-based, if I want to scale up, I need new hardware. It is not really scalable."

ROI

Palo Alto Networks NG Firewalls deliver a high return on investment by providing enhanced security, reducing labor hours, and centralizing management. Users report substantial cost savings due to blocking threats, maintaining production server security, and avoiding additional hardware purchases. With improved visibility and efficient resource allocation, users experience fewer incidents and downtime, reinforcing their trust in the firewall's performance. The cost is high, but many value the protection and savings offered.

Pricing

Enterprise buyers of Palo Alto Networks NG Firewalls often find the pricing structure expensive, with additional costs for comprehensive security licenses, such as GlobalProtect and other features. While the costs can be high, particularly for subscriptions and multi-year contracts, many users justify the expenditure due to the advanced security benefits and reliable performance. However, pricing varies significantly depending on company size, selected features, and contract length. Buyers appreciate the solution's capability but note that it might not fit smaller budgets.
  • "Palo Alto Networks offers more cost efficiency compared to Cisco, with better operational and maintenance ease."
  • "Palo Alto Networks NG Firewalls have a higher price tag, costing roughly twice as much as competing products."
  • "Overall, it is commercially competitive compared to Cisco and Fortinet."

Popular Use Cases

Organizations primarily use Palo Alto Networks NG Firewalls for perimeter protection, securing internal and external traffic, VPN access, threat prevention, and application control. They utilize VPNs for remote access, deploy firewalls for secure network segmentation, and employ advanced features like SD-WAN. Palo Alto networks are favored for offering robust protection and high visibility into network activities, ensuring comprehensive security across cloud and on-premises environments.

Service and Support

Palo Alto Networks NG Firewalls' customer service and support quality varies by region and vendor partnerships. While some users praise quick and knowledgeable assistance, others report issues with response times and language limitations. Certified partners offer varying levels of expertise, creating inconsistency. Some commend the rapid resolution of problems, while others express frustration with delays and the need for escalation. Documentation is typically comprehensive, easing some troubleshooting burdens. Overall, the experience can range from satisfactory to needing improvement.

Deployment

Many users found Palo Alto Networks NG Firewalls' initial setup straightforward, especially those with networking expertise. It often took one to two days for basic deployment, though complex environments required longer. Prior experience with firewalls eased the transition. Some encountered challenges with features like SD-WAN or specific enterprise requirements. A solid understanding and careful planning were key. Organizations using migration tools reported smoother transitions. Overall, training and detailed documentation played significant roles in easing setup complexity.

Scalability

Palo Alto Networks NG Firewalls offer strong scalability, accommodating both small businesses and large enterprises. They provide flexibility in scaling by choosing appropriate models, with options for cloud and on-premise deployments. While some limitations exist due to hardware constraints, advanced models and virtual solutions enhance scalability. Their centralized management simplifies operations across multiple sites, making them suitable for various environments. Palo Alto Networks is highly regarded for its adaptability to diverse network needs.

Stability

Palo Alto Networks NG Firewalls are praised for being highly stable, reliable, and outperform other options like Cisco or Fortinet. Many users highlight its exceptional performance with minimal issues or downtimes, maintaining strong network security. Occasional hardware resource spikes may require reboots, but such instances are rare. Despite some problems during upgrades, the firewalls consistently deliver robust security and performance, earning high ratings.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Palo Alto Networks NG Firewalls Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business59
Midsize Enterprise48
Large Enterprise67
By reviewers
By visitors reading reviews
Company SizeCount
Small Business806
Midsize Enterprise472
Large Enterprise1364
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Educational Organization
6%
University
6%
Comms Service Provider
5%
Healthcare Company
4%
Retailer
4%
Non Profit
4%
Insurance Company
3%
Construction Company
3%
Performing Arts
3%
Real Estate/Law Firm
3%
Media Company
3%
Energy/Utilities Company
2%
Transportation Company
2%
Wholesaler/Distributor
2%
Hospitality Company
2%
Outsourcing Company
2%
Consumer Goods Company
2%
Legal Firm
1%
Pharma/Biotech Company
1%
Engineering Company
1%
Recreational Facilities/Services Company
1%
Security Firm
1%
Aerospace/Defense Firm
1%

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Learn more about Palo Alto Networks NG Firewalls

Palo Alto Networks NG Firewalls are a key choice for managing and protecting data centers, securing remote access, network segmentation, malware prevention, and ensuring high availability and performance for business-critical applications. Known for stability and strong security, these firewalls use application-aware identifiers and IPS/IDS subscriptions to offer advanced threat protection. The unified platform facilitates seamless integration, while GlobalProtect and centralized management via Panorama enhance ease of use. However, there are areas for improvement, including pricing strategies, training, user support, and integration with third-party applications.

What are the essential features?
  • Stability: Reliable performance in different environments.
  • Application Control: Identifies applications to manage traffic.
  • Advanced Threat Protection: Includes DNS security, WildFire, and machine learning.
  • GlobalProtect: Secure remote access for users.
  • Centralized Management: Managed via the Panorama platform.
What benefits or ROI should users expect?
  • Security: Protects against threats with robust features.
  • User-Friendly: Simplified interface and easy configuration.
  • High Availability: Ensures performance for critical applications.
  • Integration: Seamless with existing systems and applications.
  • Support: Reliable technical support and resources.

In industries like finance, healthcare, and retail, Palo Alto Networks NG Firewalls secure sensitive data and meet regulatory requirements. These firewalls help manage large-scale networks in these sectors, providing essential security features and maintaining high-performance standards. They are implemented to ensure compliance, protect patient information, secure financial transactions, and safeguard customer data.

Palo Alto Networks NG Firewalls was previously known as Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall.

Palo Alto Networks NG Firewalls customers

SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments

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Product Categories

Product Categories
Firewalls
Next-Generation Firewall (NGFW)
Firewall Solutions for Enterprises

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Palo Alto Networks NG Firewalls Reviews Summary
Author infoRatingReview Summary
Head of data centers at a non-profit with 10,001+ employees5.0I use Palo Alto Networks NG Firewalls at the network perimeter for security, finding the threat detection and anti-spyware features invaluable. However, the lack of built-in multi-factor authentication is a drawback compared to other vendors.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees4.5In my previous organization, we used Palo Alto Networks firewalls for VPNs and file access. They were excellent for traffic inspection and control but complex in configuration. Unlike Cisco, they offered easier upgrades and better pricing, enhancing operational efficiency.
Solution Architect at a retailer with 201-500 employees4.5I use Palo Alto Networks NG Firewalls for perimeter security due to their valuable Cortex Data Lake feature, which quickly analyzes threats. While offering excellent security, they could be more accessible with better pricing. They deliver a strong ROI by enhancing data protection.
Student at a educational organization with 201-500 employees4.5At my previous company, we used Palo Alto Networks NG Firewalls for the government, finding them stable, easy to use, and reliable for both cloud and on-premises. They need automation for IPsec failover, unlike Cisco's seamless process.
Technical Lead at Accenture4.0I use Palo Alto Networks Next-Generation Firewalls in our data center for secure traffic management. They offer excellent performance, application-centric security, and a great ROI. Improvements are needed in their security analyzer and URL filtering features. Their user-friendly interface aids deployment.
Director at Zuci Systems3.5Our organization uses Palo Alto Networks NG Firewalls for enterprise-level security, appreciating features like IPS and antivirus. However, their configuration framework needs simplification, and technical support requires improvement. We chose it over FortiGate for better performance.
Senior Network Engineer L4 at a tech services company with 10,001+ employees4.0I use Palo Alto Networks NG Firewalls for efficient traffic management and configuration handling due to their single-pass parallel processing. Key features include Threat Vault and AutoFocus. Improvement is needed in load balancing compared to my previous use of Cisco and FortiGate devices.
Senior Network and Security Engineer at a computer software company with 501-1,000 employees5.0I use Palo Alto Networks NG Firewalls to secure our enterprise network. They are scalable, reliable, and integrate all security capabilities. While machine learning could improve, their solutions effectively handle threats and offer excellent logging and visibility compared to alternatives.