We performed a comparison between Juniper SRX Series Firewall and Palo Alto Networks NG Firewalls based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Juniper SRX Series Firewall is highly regarded for its simplicity, intuitive interface, and exceptional customer assistance. It provides advantageous capabilities, including site-to-site VPN, effortless configuration, and a robust command line. Palo Alto Networks NG Firewalls excel in embedded machine learning, formidable security functionalities, and a cohesive platform. They present features such as application identification, DNS security, URL filtering, and GlobalProtect VPN.
Juniper SRX Series Firewall could enhance its capacity, reporting and alerts, user interface, device reliability, documentation, and feature set. Palo Alto Networks NG Firewalls would benefit from improved customization, configuration simplicity, machine learning capabilities, troubleshooting tools, documentation, user interface, VPN availability, and product stability.
Service and Support: Customers have generally found the customer service of Juniper SRX Series Firewall to be satisfactory, with helpful and knowledgeable support. Palo Alto Networks NG Firewalls have received mixed feedback, as some customers have praised the support while others have expressed dissatisfaction.
Ease of Deployment: The setup process for Juniper SRX Series Firewall is time-consuming, varying based on the environment's complexity. Palo Alto Networks NG Firewalls are known for their simplicity and ease of use. Palo Alto is considered more user-friendly and has a quicker deployment time.
Pricing: The setup cost for Juniper SRX Series Firewall is seen as simple, while Palo Alto Networks NG Firewalls are considered to be more expensive than other vendors. Juniper's pricing is fair and within budget, while Palo Alto's pricing is justified considering the level of security and features offered.
ROI: Juniper SRX Series Firewall is praised for its reliability, consistent performance, and advanced security capabilities, which ultimately lead to a favorable return on investment. Palo Alto Networks NG Firewalls excel in providing better visibility, detailed reporting, and streamlined management, resulting in decreased administrative burden.
Comparison Results: Based on the comparison between Juniper SRX Firewall and Palo Alto Networks NG Firewalls, it is evident that users prefer Palo Alto Networks NG Firewalls. This is due to its embedded machine learning for real-time attack prevention, strong security capabilities, and a unified platform that offers ease of use and maintenance. Users appreciate the advanced security features and user-friendly interface.
"Unified Threat Management (UTM) features."
"We can use our devices to check all of the perimeters. It secures email websites."
"Fortinet FortiGate is a scalable solution."
"It is easy to manage, and it doesn't need much knowledge from the team. It is a stable device, and there are many features that are included out of the box."
"Fortinet FortiGate is easy to use."
"Anti-Spam web content filterinG."
"The most valuable feature of Fortinet FortiGate is URL filtering."
"From the firewall perspective, the rules and policies are very sufficient and easy to use."
"The deployment is quite easy and fast."
"Juniper has the "recovery safety feature", so if you perform a "commit confirmed" and the new configuration disconnects you. then there is no "confirmed" command with X mins (default = 10 mins). It automatically reverts (recovers) to the previous configuration. This is handy for when you do not want to make that trip down range just to reboot a router."
"Juniper supports their products very well."
"The reason that we picked Juniper SRX is for the scalability, the fit for purpose, the tools that are available, the ongoing support and the ability to monitor, but particularly for the virtual routers in our data centers so that we can quickly upscale them when needed, when we need more throughput."
"We mostly use the Layer 4 firewall functions: Access rules, NAT, and site-to-site IPsec VPN."
"The EEE security controls allow us to make policy restrictions, so I can customize port numbers to allow or limit control."
"There is a lot of flexibility in how you can commit, check, and back out of a configuration."
"Technical support is perfect."
"It's very important that Palo Alto NG Firewalls embed machine learning into the core of the firewall to provide inline, real-time attack prevention. That increases our security posture... The firewall is able to capture it and flag it and it is easy to mitigate as soon as we see something like that happening, to secure the environment more, in real time."
"The scalability is very good."
"I like that it has high security."
"I like to install Palo Alto mainly on the data center side to have visibility into all VLANs. That gives full visibility into the core."
"The Unified Threat Management (UTM) module, which consists of the basic firewall and IPS services, is what the majority of our customers use in Palo Alto Firewall."
"They are regularly releasing new versions that include more integration with third-party services."
"The most valuable features are the threat prevention and policy-based routing features."
"One of the simple features I like about Palo Alto firewalls is that it's extremely easy to find out what's happening in the network. The reporting is phenomenal, and it's easy to find which threats have been detected and what traffic is going through the box. When a customer notices something is wrong, you can quickly check the amount of traffic going through the firewall around that time. If there is anything out of the ordinary, you can decide it needs to be investigated further."
"It is very expensive, and their support is not very good. I hope that their technical support will be better in the future."
"Its price could be better."
"We'd like more management across other integrations."
"Fortinet should focus on enhancing the capabilities of FortiGate by consolidating its various products, such as FortiGate Cloud, FortiManager, and FortiAnalyzer."
"The performance and speed are aspects of the solution that could always be improved upon."
"With the addition of some features, it is possible that FortiGate can be used in all verticals."
"To the best of my knowledge, Fortinet does not have a CASB solution and Fortinet does not have a Zero trust solution."
"The routing capability on the FortiGate devices has room for improvement."
"Their models for service providers could improve."
"The setup process should be improved."
"The solution could cost less. It's a bit expensive right now."
"The user interface and the GUI need improvement."
"Juniper SRX Series Firewall has to improve its web content site, like web filtration."
"JTAC (Juniper Networks Technical Assistance Center) is just okay for technical assistance. However, if you are used to Cisco TAC responsiveness, you will need to adjust your expectations with Juniper Networks TAC."
"I think Juniper SRX should have a GUI. Some of the competitors are already implementing GUI for the firewall."
"Juniper SRX could improve by adding an IPX feature."
"Palo Alto Networks NG Firewalls don't provide a unified platform that natively integrates all security capabilities. It's missing some features for geofencing and understanding locations."
"If you enable SSL you will face a problem. The throughput of the firewall will be degraded. SSL is a big issue on all firewalls. All products suffer from issues with SSL, but Palo Alto firewalls suffer more from it."
"The tech support was once great, but now it is poor. The tech support has gone south. It is really difficult. I had a Priority 1 case last a week in their queue, and after multiple complaints, I finally got somebody to take the case. These are things that are unacceptable in the business world. They could train their employees better."
"It would be better to have more tools to control Palo Alto Networks NG Firewalls. We don't have too many tools to access Palo Alto. For example, the IT team doesn't have access to it. We can see it physically and see if it's running or not. We need to contact a special team to receive that information. I would also like to see more reporting in the next release."
"The scalability compared to other products is not good. You need to change the box whenever you want your number of connection sessions to increase."
"Its software updates can be improved. It sometimes becomes very slow with the software updates for different features. It should have an External Dynamic List of data. The malicious IP is not frequently getting updated in Palo Alto, and this should be done."
"Everything has been great. More machine learning would be something great to see, but I don't know if it's a priority for Palo Alto."
"We would like to see the external dynamic list for this solution improved. The current version does not automatically block malicious IP addresses, which would be very useful."
More Palo Alto Networks NG Firewalls Pricing and Cost Advice →
Juniper SRX Series Firewall is ranked 18th in Firewalls with 86 reviews while Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 162 reviews. Juniper SRX Series Firewall is rated 7.8, while Palo Alto Networks NG Firewalls is rated 8.6. The top reviewer of Juniper SRX Series Firewall writes "Highly scalable, user-friendly UI, and easy to maintain". On the other hand, the top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". Juniper SRX Series Firewall is most compared with Cisco Secure Firewall, Palo Alto Networks WildFire, Netgate pfSense, Check Point NGFW and Meraki MX, whereas Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Sophos XGS. See our Juniper SRX Series Firewall vs. Palo Alto Networks NG Firewalls report.
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