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Cisco Secure Access vs Palo Alto Networks NG Firewalls comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate offers cost-effective, robust security, reducing expenses, enhancing efficiency, easy implementation, quick ROI, and improved network management.
Sentiment score
4.9
Cisco Secure Access offers enhanced security integration and operational savings, reducing costs and personnel demands while improving resource allocation.
Sentiment score
6.6
Palo Alto Networks NG Firewalls enhance security and reduce costs, improving efficiency and delivering substantial ROI in regulated industries.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
At Amazon, we knew exactly how much it would cost if a fulfillment center was down for an hour.
Director, Network Services at a healthcare company with 10,001+ employees
The AI features further contribute by expediting threat detection and incident response, ensuring tangible returns through operational savings.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
From my point of view, the biggest return on investment when using Cisco Secure Access is the security it provides, and I believe the best word to describe it is best security, ensuring our protection.
Senior Architect at Sempra
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
Technical Lead at Accenture
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
I have seen a return on investment since using Palo Alto Networks NG Firewalls in terms of time saved.
Security Professional at BT - British Telecom
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate's customer service is generally praised for responsiveness, though some users experience delays in critical situations.
Sentiment score
7.0
Cisco Secure Access offers highly-rated support with some delays, valued TAC distribution, and dedicated account teams for efficient resolution.
Sentiment score
6.9
Customer service for Palo Alto Networks NG Firewalls varies, with users noting fast responses but inconsistent service and language issues.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
This stems from their original business in networking, integrating router and switch operations, as well as security devices.
Pre-Sales Solution Partner at a computer software company with 11-50 employees
Although Cisco is reliable, the process to raise a support ticket has become more complex, requiring specific user accounts and access to specialized platforms.
General Manager at Datasoft Comnet
Our engineers are very satisfied with the features, technical assistance, and documentation provided by Cisco.
Director -Digital Transformation at Convergence
Palo Alto's network support is excellent, and I would rate it a ten out of ten.
Founder at a tech services company with 11-50 employees
Their response time is within one hour.
Head of data centers at a non-profit with 10,001+ employees
They offer fast and competent assistance.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable and popular for SMEs but requires careful design and may incur scaling costs and licensing constraints.
Sentiment score
7.4
Cisco Secure Access is praised for its scalability, adaptability, high availability, and efficiency in handling growing company needs.
Sentiment score
6.8
Palo Alto Networks NG Firewalls offer scalability and reliability but may face hardware limitations and cost concerns for smaller setups.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
We turn the traffic to the Cisco Secure Access cloud, and we can manage and apply the policies that are necessary, making it very easy to scale the solution.
System Engineer at a tech services company with 51-200 employees
I would rate scalability at eight to nine out of ten.
Pre-Sales Solution Partner at a computer software company with 11-50 employees
Cisco Secure Access scales with the growing needs of our company.
Senior Architect at Sempra
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
Technical Lead at Accenture
It is important to assess the infrastructure size before choosing a model.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
Palo Alto Networks NG Firewalls are scalable and reliable.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is praised for its stability, with effective long-term performance and improvements in newer firmware versions.
Sentiment score
7.6
Cisco Secure Access is highly stable and reliable, with minimal downtime, handling high data usage and regional connectivity well.
Sentiment score
8.5
Palo Alto Networks NG Firewalls are praised for high stability and reliability, outperforming competitors despite occasional hardware and update issues.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
Cisco is renowned for their reliability, and their products perform well under high data usage.
Network Operations Engineer at Astreya Partners, Inc.
I rate the stability of Cisco Secure Access as ten out of ten.
General Manager at Datasoft Comnet
The solution is stable enough, and I did not experience any latency or performance issues.
Director -Digital Transformation at Convergence
With appropriately configured policies, these firewalls can provide robust network security.
Solution Architect at a retailer with 201-500 employees
After the upgrade, we are experiencing performance issues.
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
I have not experienced any outages or issues.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Room For Improvement

Fortinet FortiGate needs enhanced UI, simplified licensing, improved performance, reporting, third-party integration, and expanded automation features.
Cisco Secure Access needs better security, global coverage, pricing, AI features, integration, user experience, and simpler support to compete effectively.
Palo Alto Networks NG Firewalls need better configuration, user-friendliness, integration, and cost-effective, scalable hardware with enhanced support and management.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
Modernization is needed, specifically in the enhancement of security features and functionality.
Pre-Sales Solution Partner at a computer software company with 11-50 employees
Previously, sending an email would automatically create a ticket, but now it requires accessing specific portals, making the process complicated.
General Manager at Datasoft Comnet
Prices are high when compared to competitors, which makes it challenging to position the product with customers.
Director -Digital Transformation at Convergence
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
Further integration into a unified system could improve usability.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
Palo Alto Networks NG Firewalls lack built-in multi-factor authentication, requiring the purchase of a third-party tool to implement this essential security feature.
Head of data centers at a non-profit with 10,001+ employees
 

Setup Cost

Enterprise buyers find Fortinet FortiGate costly initially, but cheaper overall, despite some high renewal and setup costs.
Cisco Secure Access pricing is high, challenging smaller markets, yet offers value with discounts and existing relationships mitigating costs.
Palo Alto Networks NG Firewalls are costly, but advanced security features justify the expense for many users.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
The solution is cheaper than premium options such as Palo Alto, existing Cisco licenses facilitate replacing previous solutions with Cisco Secure Access smoothly and affordably.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Renewal prices have been surprisingly high.
Pre-Sales Solution Partner at a computer software company with 11-50 employees
Cisco is known for being a premium product, and its pricing reflects this.
General Manager at Datasoft Comnet
Palo Alto Networks NG Firewalls are expensive.
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
Head of data centers at a non-profit with 10,001+ employees
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
Director at Zuci Systems
 

Valuable Features

Fortinet FortiGate provides robust, flexible security solutions with key features like web filtering, SSL VPN, SD-WAN, and centralized management.
Cisco Secure Access offers strong security, DNS functionality, ZTNA, easy management, scalability, and affordability with seamless connectivity without VPNs.
Palo Alto Networks NG Firewalls provide advanced security, ease of use, and integration, excelling in application ID and URL filtering.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
Head IT at Burraq Cyber Security Solutions
The most valuable feature of FortiGate is FortiView which provides proactive monitoring.
General Manager Group IT at DART GLOBAL LOGISTICS PTE. LTD.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
It eliminates the hassle of switching on VPNs and provides a direct connection to resources via Cisco Secure Access.
General Manager at Datasoft Comnet
They are sending the traffic encrypted and categorizing the traffic based on the type, whether web traffic or internet traffic, and doing the security mechanism that is needed for the traffic type.
Solution Architect at Velocis Systems
The main feature of interest to me and the customers is DNS security and Integrated Secure Web Control (ISWC).
Pre-Sales Solution Partner at a computer software company with 11-50 employees
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
Solution Architect at a retailer with 201-500 employees
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
580
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Cisco Secure Access
Ranking in Firewalls
16th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (9th), Cloud Access Security Brokers (CASB) (5th), ZTNA (7th), Secure Access Service Edge (SASE) (7th), Domain Name System (DNS) Security (2nd)
Palo Alto Networks NG Firew...
Ranking in Firewalls
6th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
197
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 18.8%, down from 20.7% compared to the previous year. The mindshare of Cisco Secure Access is 0.2%, up from 0.0% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 4.6%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate18.8%
Palo Alto Networks NG Firewalls4.6%
Cisco Secure Access0.2%
Other76.4%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Kartik Amin - PeerSpot reviewer
Network Operations Engineer at Astreya Partners, Inc.
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
SV
Solution Architect // Network Consultant at Group S
Network security has improved and allows detailed user-based control over encrypted traffic
Bandwidth usage is not something we use much, but it depends on the SD-WAN plugin because the application load balancing is based on the SD-WAN product. That functionality does not work as it should, although the App-ID is working very well. SD-WAN functionality is working, but when you compare it with other products on the market, it is very limited. Palo Alto also has ION devices, and ION devices together with Prisma Access or Strata Cloud Manager now are more the way to go than using Palo Alto Networks NG Firewalls on-premises. At the moment I have some issues, but the issues are more related to the general way of working of many vendors. They implement new things very fast and it is not always bug-free. With new releases, sometimes you still have some issues. This is the main concern. If you look back five or maybe ten years ago, the products were more stable and you had more decent releases, but that is something in general for many vendors. Palo Alto is also a factor with that. They want to bring new features to the market too fast. Features are a concern because all vendors try to compete against each other. If one vendor comes out with a new feature, then other vendors do the same. Sometimes they want to be the first on the market with it, and that sometimes introduces bugs or issues with the product.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
7%
Construction Company
6%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business357
Midsize Enterprise133
Large Enterprise188
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business74
Midsize Enterprise56
Large Enterprise85
 

Questions from the Community

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What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
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What is your experience regarding pricing and costs for Cisco Secure Access?
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What is your primary use case for Cisco Secure Access?
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What advice do you have for others considering Cisco Secure Access?
Multi-organization might be a feature on Cisco Secure Access, but my clients are private companies that haven't merge...
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
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Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
No data available
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Find out what your peers are saying about Cisco Secure Access vs. Palo Alto Networks NG Firewalls and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.