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Netgate pfSense vs Palo Alto Networks NG Firewalls comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Netgate pfSense provides significant ROI with cost-effectiveness, eliminating license fees, ideal for small to mid-sized companies replacing costly systems.
Sentiment score
6.5
Palo Alto Networks NG Firewalls deliver strong ROI through reduced risks, costs, and enhanced security features despite high initial costs.
It's very favorable to have the inclusion of firewall, VPN, and router functionalities.
Owner at SimpleIT
The total cost of ownership is extremely low when you compare it to a lot of the other devices or other gateway appliances that are available on the market.
Operations Manager at a tech services company with 11-50 employees
Compared to what we were doing with Sophos, it provides a great value financially and in terms of time savings.
Director of IT at a religious institution with 51-200 employees
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
Technical Lead at Accenture
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
I have seen a return on investment as there are definitely clear cost reductions, resource savings, time savings, and improved risk detection.
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
 

Customer Service

Sentiment score
7.8
Netgate pfSense receives praise for effective support, though some users experience slow responses; forums often suffice for troubleshooting.
Sentiment score
6.7
Palo Alto Networks NG Firewalls support is knowledgeable but inconsistent, with language barriers and emergency response times needing improvement.
When we're down, that's $8000 an hour on a $1500 firewall.
Chief information security officer at Center for Information Management, Inc.
Even though I wasn't a paying customer for support, they still gave me great guidance and helped me focus on the issues at hand.
Client Solutions Advisor at a tech vendor with 1,001-5,000 employees
The support is prompt and effective, making it well worth the investment.
Owner at GroupGates, LLC
Palo Alto's network support is excellent, and I would rate it a ten out of ten.
Founder at a tech services company with 11-50 employees
Their response time is within one hour.
Head of data centers at a non-profit with 10,001+ employees
They offer fast and competent assistance.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Scalability Issues

Sentiment score
6.6
Netgate pfSense is highly scalable for SMBs, supporting high user counts and complex configurations depending on hardware choices.
Sentiment score
6.8
Palo Alto Networks NG Firewalls offer scalability and customization, but hardware limitations and cost issues affect extensive scaling options.
Even with a jump from a 50 megabit to a 500 megabit internet connection and approximately 65 active VPN clients, our firewall operates smoothly without any strain.
IT Manager at a healthcare company with 11-50 employees
The next step up now is to the 4100, which gives you an additional preconfigured WAN port that allows you to easily separate networks.
CIO and President at Aim High! Inc.
They are definitely scalable. You can add your own additional storage to them.
Operations Manager at a tech services company with 11-50 employees
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
Technical Lead at Accenture
It is important to assess the infrastructure size before choosing a model.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
Palo Alto Networks NG Firewalls are scalable and reliable.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
 

Stability Issues

Sentiment score
7.1
Netgate pfSense is highly stable, with users attributing minimal issues to hardware rather than the firewall, ensuring reliable performance.
Sentiment score
8.5
Palo Alto Networks NG Firewalls are favored for their consistent stability and reliability, outperforming competitors in various scenarios.
When I replace consumer routers with pfSense for small businesses with two or three employees, they are often amazed to discover the router can run for a year without a reboot.
Partner and Owner at Free Range Geeks
Netgate pfSense rates a 10 for stability, and I have experienced no issues there.
Workday Reporting & Analytics Lead at a tech vendor with 10,001+ employees
Otherwise, I've never seen one have a problem. It's just rock solid.
Chief information security officer at Center for Information Management, Inc.
With appropriately configured policies, these firewalls can provide robust network security.
Solution Architect at a retailer with 201-500 employees
After the upgrade, we are experiencing performance issues.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
I have not experienced any outages or issues.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Room For Improvement

Netgate pfSense requires better centralized management, an updated user interface, improved security integrations, and enhanced documentation for ease of use.
Palo Alto Networks NG Firewalls need improved reporting, support, affordability, AI features, integration, scalability, and better-performing hardware.
Having a reseller portal of some kind that allows us to easily remotely access all the different pfSense gateways that we have out there (like Meraki does with their equipment) would be ideal.
Operations Manager at a tech services company with 11-50 employees
I need to speak to someone immediately.
Owner at GroupGates, LLC
You could add AI for troubleshooting with Netgate pfSense because it will be easier for new engineers.
Network & Security Engineer at Arrow PC Network Pvt Ltd
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Further integration into a unified system could improve usability.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
Palo Alto Networks NG Firewalls lack built-in multi-factor authentication, requiring the purchase of a third-party tool to implement this essential security feature.
Head of data centers at a non-profit with 10,001+ employees
 

Setup Cost

Netgate pfSense is affordable, offering open-source and paid versions with robust features and competitive hardware pricing.
Palo Alto Networks NG Firewalls are costly but valued for premium security, offering better value with multi-year licenses.
The cost of the 3500 was closer to $4,000.
CIO and President at Aim High! Inc.
If you wanted to build your own router, pfSense is more than worth $100 a year to have all that flexibility and maybe your own piece of custom hardware that you want to run it on.
Operations Manager at a tech services company with 11-50 employees
It's about $1700 a year.
IT Manager at IPSA
Palo Alto Networks NG Firewalls are expensive.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
Head of data centers at a non-profit with 10,001+ employees
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
Director at Zuci Systems
 

Valuable Features

Netgate pfSense offers reliable VPN and firewall features, user-friendly management, flexibility, cost-effectiveness, scalability, and strong community support.
Palo Alto Networks NG Firewalls offer robust, user-friendly security with advanced AI, threat prevention, and centralized management features.
pfSense's flexibility is great. If you don't have the money to buy the NetGate hardware, anything works with it. You can toss it on any low-end piece of hardware or virtualize it if you choose to virtualize it.
Senior Network Administrator at Elite Computers
I'm using the tool for VLAN support. That was something I implemented first, and it completely changed the way I was using my network.
Works at a comms service provider with 1-10 employees
In the long term, when you buy a piece of hardware, you basically get updates for that device for the life of that device. You're not paying for additional licenses throughout the life of that device. You just pay for it once.
Operations Manager at a tech services company with 11-50 employees
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
Solution Architect at a retailer with 201-500 employees
 

Categories and Ranking

Netgate pfSense
Ranking in Firewalls
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
221
Ranking in other categories
No ranking in other categories
Palo Alto Networks NG Firew...
Ranking in Firewalls
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
199
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Firewalls category, the mindshare of Netgate pfSense is 7.4%, down from 11.4% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 5.2%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Netgate pfSense7.4%
Palo Alto Networks NG Firewalls5.2%
Other87.4%
Firewalls
 

Featured Reviews

JA
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
Nitin Yadav - PeerSpot reviewer
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
Strong threat prevention has reduced phishing and malware while I monitor traffic in depth
Palo Alto Networks NG Firewalls offers application and user awareness, which allow me to control traffic based on threats. The product includes threat prevention, advanced threat prevention, and deep packet inspection that really helps prevent issues in our network. Deep packet inspection inspects full traffic content, even inside applications and encrypted sessions. Deep packet inspection makes a very practical difference day to day because it lets me see and control what is actually inside the traffic, not just the open port or IP. I have real visibility of which application is running instead of just seeing HTTPS. Palo Alto Networks NG Firewalls WildFire sandboxing is really good at detecting and blocking zero-day malware automatically, along with its GlobalProtect and DNS security features. Using Palo Alto Networks NG Firewalls positively impacts my organization by providing strong security, better visibility, faster response, and simplified operations. After deploying Palo Alto Networks NG Firewalls in our network, it blocks malicious traffic and prevents compromises that occurred before Palo Alto Networks NG Firewalls. I can now block outside IPs to prevent issues. After Palo Alto Networks NG Firewalls installation, I reduced 60 to 70 percent of malware and phishing attacks. Its threat prevention and DNS security features detect these attacks, block malicious domains, and reduce manual efforts for the security team.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
10%
Manufacturing Company
7%
Financial Services Firm
6%
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business171
Midsize Enterprise33
Large Enterprise29
By reviewers
Company SizeCount
Small Business77
Midsize Enterprise57
Large Enterprise87
 

Questions from the Community

Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I recommend PFSense. This software solutions can be installed on youf own hardware or ...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigate both cost-effective and efficient. One of the features we like most is that Fo...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and client, Open VPN and client, and PPTP client. Both also have intrusion detection a...
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firewall is easy to use and provides excellent support. Valuable features include int...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering a...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat signatures and updates. I also appreciate that I can just import addresses and URL...
 

Also Known As

No data available
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
 

Overview

 

Sample Customers

Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Find out what your peers are saying about Netgate pfSense vs. Palo Alto Networks NG Firewalls and other solutions. Updated: August 2026.
907,816 professionals have used our research since 2012.