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Palo Alto Networks NG Firewalls pros and cons

4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Palo Alto Networks NG Firewalls offers advanced threat prevention with integrated machine learning, providing real-time attack mitigation capabilities.
The integrated Intrusion Prevention System, URL filtering, and application awareness features enable precise traffic control and threat detection.
Palo Alto Networks NG Firewalls provides robust Unified Threat Management capabilities, combining firewall, antivirus, and anti-malware protection in a single platform.
The incorporation of WildFire and Cortex XDR enhances security coverage by providing extensive threat intelligence and detection capabilities.
Palo Alto Networks NG Firewalls maintains high performance and reliability through its single-path architecture and efficient packet processing.

CONS

Palo Alto Networks NG Firewalls are criticized for their high cost, making them less accessible for mid-level businesses and leading to complaints about affordability.
Technical support for Palo Alto Networks NG Firewalls is frequently described as inadequate, with users experiencing long wait times and a lack of effective assistance.
There is a need for improvement in the scalability of Palo Alto Networks NG Firewalls, as users report difficulties in expanding their infrastructure without requiring new hardware.
Palo Alto Networks NG Firewalls could improve in integrating third-party services and tools, particularly for enhancing compatibility with external security platforms.
Users express the need for better centralized management and reporting capabilities to streamline operations and provide clearer insights into network activities.
 

Palo Alto Networks NG Firewalls Pros review quotes

BE
Network Security Engineer at Data Consult
Oct 16, 2018
I like to install Palo Alto mainly on the data center side to have visibility into all VLANs. That gives full visibility into the core.
InfTech4985 - PeerSpot reviewer
Head, Information Technology at a construction company with 201-500 employees
Aug 8, 2018
It has the typical features of a next-generation firewall. It can do application control, antivirus, content filtering, etc.
Partnerf4b9 - PeerSpot reviewer
Partner & vCISO at a tech services company with 51-200 employees
Mar 11, 2019
We standardized on the product and got rid of several other types of firewalls from different vendors.
Learn what your peers think about Palo Alto Networks NG Firewalls. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
RR
Network Engineer at Acliv Technologies Pvt Ltd
May 15, 2019
The most valuable feature is the ability to deeply analyze the connection or connection type.
it_user1049139 - PeerSpot reviewer
IT Manager at a tech services company with 51-200 employees
Jun 24, 2019
I found Palo Alto NG firewalls more intuitive compared to other products. I value the capability to identify a cloud solution.
NGfrwall677 - PeerSpot reviewer
Sales Engineer at a wholesaler/distributor with 51-200 employees
Jun 26, 2019
Good functionality and features.
JS
IS&S Europe and Global Infrastructure Manager at a manufacturing company with 10,001+ employees
Jun 26, 2019
The most valuable features are the threat prevention and policy-based routing features.
EB
Senior Technical Consultant at Exclusive GRP
Jun 26, 2019
The basic configuration will only take 15 minutes to set up
it_user1056699 - PeerSpot reviewer
Chief Executive Officer at a tech services company with 11-50 employees
Jun 26, 2019
The solution is very stable.
MS
Security Unit Manager at EEMC
Jul 23, 2019
The initial setup was very easy.
 

Palo Alto Networks NG Firewalls Cons review quotes

BE
Network Security Engineer at Data Consult
Oct 16, 2018
I'm thinking about a new feature. They have decryption. It's a good idea to use decryption on Palo Alto. It would be good if they had offloading of the traffic, and if they could decrypt the traffic and offload it. Like, for example, ASM on our site. We have an SSL decryption to offload the traffic. We could use that on Palo Alto.
InfTech4985 - PeerSpot reviewer
Head, Information Technology at a construction company with 201-500 employees
Aug 8, 2018
I would like to see more in terms of reporting tools and the threat analysis capabilities.
Partnerf4b9 - PeerSpot reviewer
Partner & vCISO at a tech services company with 51-200 employees
Mar 11, 2019
I would like integration with Evident.io and RedLock.
Learn what your peers think about Palo Alto Networks NG Firewalls. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
RR
Network Engineer at Acliv Technologies Pvt Ltd
May 15, 2019
Overall it is good. It is reliable and easy to understand. However, the monitoring feature could be improved.
it_user1049139 - PeerSpot reviewer
IT Manager at a tech services company with 51-200 employees
Jun 24, 2019
The scalability compared to other products is not good. You need to change the box whenever you want your number of connection sessions to increase.
NGfrwall677 - PeerSpot reviewer
Sales Engineer at a wholesaler/distributor with 51-200 employees
Jun 26, 2019
Could also use better customer support.
JS
IS&S Europe and Global Infrastructure Manager at a manufacturing company with 10,001+ employees
Jun 26, 2019
I think they need to have a proper hardware version for a smaller enterprise. We had to go to a very high-end version which is very expensive. If we chose the lower-end version, it would not meet our goals. A middle-end is missing in its portfolio.
EB
Senior Technical Consultant at Exclusive GRP
Jun 26, 2019
Customers don't want to buy extra things for extra capabilities
it_user1056699 - PeerSpot reviewer
Chief Executive Officer at a tech services company with 11-50 employees
Jun 26, 2019
Generating reports is not so easy.
MS
Security Unit Manager at EEMC
Jul 23, 2019
The advanced manual protection needs to be improved a little bit because they used to make a cloud manual analysis for the cloud.