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Palo Alto Networks NG Firewalls Reviews

Vendor: Palo Alto Networks
4.3 out of 5
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What is Palo Alto Networks NG Firewalls?

Palo Alto Networks NG Firewalls deliver advanced threat protection with machine learning, enhancing security through real-time attack prevention. Known for application visibility and a user-friendly interface, they offer robust network protection and flexibility in rule creation.

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Palo Alto Networks NG Firewalls is the #6 ranked solution in best firewalls. PeerSpot users give Palo Alto Networks NG Firewalls an average rating of 8.6 out of 10. Palo Alto Networks NG Firewalls is most commonly compared to Fortinet FortiGate: Palo Alto Networks NG Firewalls vs Fortinet FortiGate. Palo Alto Networks NG Firewalls is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.
Buyer's Guide
Palo Alto Networks NG Firewalls
December 2025
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Palo Alto Networks NG Firewalls mindshare

As of December 2025, the mindshare of Palo Alto Networks NG Firewalls in the Firewalls category stands at 4.1%, up from 3.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks NG Firewalls4.1%
Fortinet FortiGate19.1%
OPNsense11.5%
Other65.3%
Firewalls

PeerResearch reports based on Palo Alto Networks NG Firewalls reviews

TypeTitleDate
CategoryFirewallsDec 29, 2025Download
ProductReviews, tips, and advice from real usersDec 29, 2025Download
ComparisonPalo Alto Networks NG Firewalls vs Fortinet FortiGateDec 29, 2025Download
ComparisonPalo Alto Networks NG Firewalls vs Netgate pfSenseDec 29, 2025Download
ComparisonPalo Alto Networks NG Firewalls vs OPNsenseDec 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Fortinet FortiGate4.219.1%92%580 interviewsAdd to research
Netgate pfSense4.310.3%93%219 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Palo Alto Networks NG Firewalls offer exceptional application visibility, threat prevention, and user-friendly interfaces. They provide a unified platform with integrated security features such as antivirus, URL filtering, and machine learning for real-time attack prevention. Features like GlobalProtect, WildFire, and IPS are highly valuable. The seamless integration and management through Panorama and the use of machine learning enhance protection against evolving threats, making them preferred for network security across multiple industries.
  • "Palo Alto Networks NG Firewalls' application context, traffic flow, netting, and other features help provide protection in a more secure way."
  • "I would rate Palo Alto Networks NG Firewalls a nine out of ten, as it is a very good and stable solution, and I recommend it over Check Point, Fortinet, and Cisco; it stands out as the leader."
  • "Overall, I rate Palo Alto Networks NG Firewalls ten out of ten because they are unmatched in their function."

Room for Improvement

Palo Alto Networks NG Firewalls could enhance support response times, streamline configurations, and simplify the user interface. Users find the pricing high compared to competitors and request better integration with other industry tools. Hardware and performance improvements, including VPN capabilities and processing power, are needed. Reporting and analytics could be enhanced, and the documentation requires updates. Users suggest that machine learning features be expanded and better multi-factor authentication options integrated.
  • "We can improve Palo Alto Networks NG Firewalls by adding more features that may work on older versions of Panorama; however, I appreciate what we currently have and believe there is no need for major improvements."
  • "The technical support from Palo Alto could be better; I find that it can be improved. The issues are mainly with response time and quality, as their first level support used to be better a couple of years ago, but now you sometimes get support that isn't as good."
  • "I believe the configuration part can be improved, particularly because the management tools like Panorama and the cloud management solutions are not fully aligned."

ROI

Palo Alto Networks NG Firewalls deliver a high return on investment by providing enhanced security, reducing labor hours, and centralizing management. Users report substantial cost savings due to blocking threats, maintaining production server security, and avoiding additional hardware purchases. With improved visibility and efficient resource allocation, users experience fewer incidents and downtime, reinforcing their trust in the firewall's performance. The cost is high, but many value the protection and savings offered.

Pricing

Enterprise buyers of Palo Alto Networks NG Firewalls often find the pricing structure expensive, with additional costs for comprehensive security licenses, such as GlobalProtect and other features. While the costs can be high, particularly for subscriptions and multi-year contracts, many users justify the expenditure due to the advanced security benefits and reliable performance. However, pricing varies significantly depending on company size, selected features, and contract length. Buyers appreciate the solution's capability but note that it might not fit smaller budgets.
  • "Palo Alto Networks offers more cost efficiency compared to Cisco, with better operational and maintenance ease."
  • "Palo Alto Networks NG Firewalls have a higher price tag, costing roughly twice as much as competing products."
  • "Overall, it is commercially competitive compared to Cisco and Fortinet."

Popular Use Cases

Organizations primarily use Palo Alto Networks NG Firewalls for perimeter protection, securing internal and external traffic, VPN access, threat prevention, and application control. They utilize VPNs for remote access, deploy firewalls for secure network segmentation, and employ advanced features like SD-WAN. Palo Alto networks are favored for offering robust protection and high visibility into network activities, ensuring comprehensive security across cloud and on-premises environments.

Service and Support

Palo Alto Networks NG Firewalls' customer service and support quality varies by region and vendor partnerships. While some users praise quick and knowledgeable assistance, others report issues with response times and language limitations. Certified partners offer varying levels of expertise, creating inconsistency. Some commend the rapid resolution of problems, while others express frustration with delays and the need for escalation. Documentation is typically comprehensive, easing some troubleshooting burdens. Overall, the experience can range from satisfactory to needing improvement.

Deployment

Many users found Palo Alto Networks NG Firewalls' initial setup straightforward, especially those with networking expertise. It often took one to two days for basic deployment, though complex environments required longer. Prior experience with firewalls eased the transition. Some encountered challenges with features like SD-WAN or specific enterprise requirements. A solid understanding and careful planning were key. Organizations using migration tools reported smoother transitions. Overall, training and detailed documentation played significant roles in easing setup complexity.

Scalability

Palo Alto Networks NG Firewalls offer strong scalability, accommodating both small businesses and large enterprises. They provide flexibility in scaling by choosing appropriate models, with options for cloud and on-premise deployments. While some limitations exist due to hardware constraints, advanced models and virtual solutions enhance scalability. Their centralized management simplifies operations across multiple sites, making them suitable for various environments. Palo Alto Networks is highly regarded for its adaptability to diverse network needs.

Stability

Palo Alto Networks NG Firewalls are praised for being highly stable, reliable, and outperform other options like Cisco or Fortinet. Many users highlight its exceptional performance with minimal issues or downtimes, maintaining strong network security. Occasional hardware resource spikes may require reboots, but such instances are rare. Despite some problems during upgrades, the firewalls consistently deliver robust security and performance, earning high ratings.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Palo Alto Networks NG Firewalls Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business59
Midsize Enterprise47
Large Enterprise68
By reviewers
By visitors reading reviews
Company SizeCount
Small Business740
Midsize Enterprise424
Large Enterprise1131
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Educational Organization
6%
Government
6%
Comms Service Provider
5%
University
5%
Retailer
4%
Healthcare Company
4%
Insurance Company
3%
Non Profit
3%
Performing Arts
3%
Construction Company
3%
Real Estate/Law Firm
3%
Energy/Utilities Company
3%
Media Company
2%
Outsourcing Company
2%
Transportation Company
2%
Wholesaler/Distributor
2%
Consumer Goods Company
2%
Hospitality Company
2%
Legal Firm
1%
Pharma/Biotech Company
1%
Engineering Company
1%
Marketing Services Firm
1%
Recreational Facilities/Services Company
1%
Security Firm
1%
Aerospace/Defense Firm
1%
Logistics Company
1%

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Learn more about Palo Alto Networks NG Firewalls

Palo Alto Networks NG Firewalls are designed to secure environments with features like GlobalProtect VPN, WildFire malware detection, and unified platform integration. Their strong firewall capabilities and high-performance throughput make them suitable for perimeter and data center protection, VPN configurations, application control, and network segmentation. Users consistently highlight the ease of managing network security policies and integrating third-party tools, ensuring a comprehensive protection strategy. While enhancements in support, training resources, and configuration simplicity are needed, these firewalls are integral for securing both on-prem and cloud environments, aligning with platforms like Azure and AWS.

What are the key features of Palo Alto Networks NG Firewalls?
  • Application Visibility: Provides insight into network traffic for better control.
  • Threat Prevention: Uses machine learning for real-time attack prevention.
  • GlobalProtect VPN: Secures remote access efficiently.
  • WildFire Malware Detection: Detects and prevents advanced threats.
  • Unified Platform Integration: Enhances network security through seamless integration with other tools.
What benefits should be evaluated when considering Palo Alto Networks NG Firewalls?
  • Flexibility in Rule Creation: Allows customized security policies to meet specific needs.
  • High-Performance Throughput: Ensures efficient network operations under high load.
  • Comprehensive Policy Management: Simplifies overseeing and adjusting security policies.
  • Robust Endpoint Security: Protects endpoints against sophisticated threats.
  • Seamless Integration: Works well with third-party tools for a comprehensive solution.

Palo Alto Networks NG Firewalls are commonly implemented across industries for securing LAN environments, URL filtering, and ensuring Zero Trust security. They secure both on-premises and cloud infrastructures, often becoming integral parts of security frameworks within enterprises. Leveraging these firewalls in conjunction with Azure or AWS enhances the overall network protection strategies employed by organizations.

Palo Alto Networks NG Firewalls was previously known as Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall.

Palo Alto Networks NG Firewalls customers

SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments

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Product Categories

Product Categories
Firewalls
Next-Generation Firewall (NGFW)
Firewall Solutions for Enterprises

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Palo Alto Networks NG Firewalls Reviews Summary
Author infoRatingReview Summary
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees4.5In my previous organization, we used Palo Alto Networks firewalls for VPNs and file access. They were excellent for traffic inspection and control but complex in configuration. Unlike Cisco, they offered easier upgrades and better pricing, enhancing operational efficiency.
Director at Zuci Systems3.5Our organization uses Palo Alto Networks NG Firewalls for enterprise-level security, appreciating features like IPS and antivirus. However, their configuration framework needs simplification, and technical support requires improvement. We chose it over FortiGate for better performance.
Security Professional at BT - British Telecom5.0I've used Palo Alto Networks NG Firewalls for five years, mainly for zone protection, and appreciate its robust features like AI threat prevention, URL filtering, and centralized management, which have improved security, scalability, and troubleshooting efficiency in my organization.
Director at PULSEC4.5I find Palo Alto Networks NG Firewalls valuable for their AI integration, precise traffic control, and effective policy management, despite needing improvements in pricing flexibility and technical support. Compared to Fortinet, they offer better functionality, stability, and security.
Head of data centers at a non-profit with 10,001+ employees5.0I use Palo Alto Networks NG Firewalls at the network perimeter for security, finding the threat detection and anti-spyware features invaluable. However, the lack of built-in multi-factor authentication is a drawback compared to other vendors.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it5.0In my experience with Palo Alto Networks NG Firewalls, threat prevention and SSL VPN are highly valuable features, essential for secure access to local infrastructure. However, it could benefit from enhanced port and network scanning capabilities for improved functionality.
Specialists - IT Operations Services at Coforge Growth Agency4.0I primarily use Palo Alto Networks NG Firewalls for securing network perimeters, providing web security, DDoS protection, and VPN solutions. While they offer fast, unique vertical packet inspection, improvements in flexibility and documentation are needed. We previously used Cisco ASA.
Presales Engineer at Vodafone5.0I use Palo Alto Networks NG Firewalls as a perimeter security solution, mainly for their AI-driven capabilities against zero-day attacks. While effective, managing configuration could be improved as it's not intuitive, especially for those familiar with Cisco's systems.