One Identity Safeguard's best features are that it provides easy control over your items and what you manage, and it is generally user-friendly, though we are still working on some issues. The UI for the privileged passwords in One Identity Safeguard is really good. The support for it has also been excellent, but for the privileged sessions, the UI is not that great. We have it currently locked off, so only the administrators work in there, but it is not optimal. We are also missing a lot of documentation in my opinion for some of the features. Overall, it is acceptable. I would not say it is perfect, but it works. The cloud assistant feature enables me to add an extra layer of security for critical passwords without needing time-consuming approval. We primarily use it for vendors, not for internal users, but we are moving towards having to use it more for internal use as well. Since using One Identity Safeguard, we have more control over who accesses what, especially regarding vendors. We have seen billing actually go down because we now know how long vendors have been on the server and how long they have worked on it. Overall, we have a more centralized place to store items and have control over them.
