"It is straightforward. It is a good technology, and it is made to do one single thing."
"Technical support is good."
"What I liked about this solution is that it can also integrate for tracking malicious use or sending analytics to a host that can process them. I don't know if CyberArk, Centrify, or Thycotic can do that. The analytics was something the client really wanted, and they already had BeyondTrust. It is very scalable. The agent on the workstation is very thin, and the processing power required on a server is nothing out of the ordinary. It is also very stable and easy to deploy."
"BeyondTrust has very good integrations with quite a lot of security vendors such as SailPoint, IBM, FortiGuard, Splunk, etc."
"The most valuable feature is the asset discovery, which makes it very easy to locate and identify assets and pull them into the manager."
"The asset discovery feature is the solution's most valuable aspect. It's very easy to pull assets into the database of the solution manager."
"It has greatly helped improve our security posture. Safeguard has an option where it will reset passwords on service accounts, then go out to those servers where that service account is running as a service and update the password on it. That makes password changes very easy. We can regularly change passwords now and are planning on making it an annual activity, where all the people who own service accounts will go in and make sure all their passwords get changed, updated, and reset."
"It's one of the best products we've seen. When you start looking at the functionality and use cases and usability of the product, it's straightforward. They designed this product with the end-user in mind, and they also had the sysadmin who is supporting the product in mind. They really did a nice job. Overall, it's a nice product to work with."
"Being able to use a proxy server is an advantage."
"Safeguard can define and update processes and procedures into the security framework of a company, including mobile. It allows us to change the policies and configurations on a mass scale in regards to security."
"We use the solution’s “transparent mode” feature for privileged sessions. It is very easy because it is only a simple configuration for our users. We don't have to modify our network. We install it, configure it, and it works. So, it is super easy. The rollout for our users is seamless."
"The solution transparently integrates into the infrastructure and users do not notice it. I would give this feature the highest rating."
"The Transparent Mode is the number one advantage of the product."
"All sessions are audited and they are indexed/searchable through the GUI."
"If you don't get the implementation right at the outset, you will struggle with the product."
"What's bothering me, which is true of all of them, is that sometimes, the error codes that come up don't necessarily get reflected in the searches within their support sites or they're out of date. I would rather search by an error code than type in the text and search for it by text because the error code means that it is programmatic, and it is known. It might not be desired, but it at least is not unexpected. If you don't have an error code, you just get an anomalous error, and if it is lengthy, it can be difficult to search and find the specific instance you're looking for. This is something I would like all of them to improve. BeyondTrust, CyberArk, Centrify, and Thycotic could do some improvements in staying up to date and actually allowing you to search based on the product version. They are assuming that everybody is on their way to release. They put out a new release, but it is not reflected on the support site, which makes no sense to me, especially when they revamp all the error codes. They all have been guilty of this in some way."
"The deployment process should be clarified or made simpler. It would be helpful if the solution had in-app tutorials for users to look at as they progress through the system. Sometimes we get lost and need to go back to check what exactly the function was. There should be small hints around major key functions. It would go a long way in speeding up the deployment process."
"They are doing good for now, but they should start to consider tight integration with Mac solutions. There should be more integration with Mac. There should be Active Directory (AD) Bridging. Thycotic and Centrify have it currently because they merged and joined forces, and it was a feature available in Centrify. So, basically, they joined forces to create a kind of perfect product. If you have a hybrid or mixed environment with Windows and Mac, your Active Directory can only manage or enforce policies on Windows, but what about your Mac devices? How do you control them? So, AD Bridging will act as a bridge to bring all your Mac devices into your Active Directory. This way you have full control over your entire environment."
"The help system should be improved to provide a quick help guide with each tab within the solution, which explains what each particular function does."
"Their technical support could be more responsive and helpful."
"The multilanguage functionality does not support the Arabic language, even though this solution is deployed in an Arabic region."
"Monitoring of the platform should be easier and more functional so that you can have a clear picture of the running service."
"There is room for improvement in the launch module. They built in a launch button but they don't have effective instructions for configuring it to allow it to launch an RDP session. They're working on that, but the button is in the live product. If they were going to install something that wasn't useful, they should have just disabled it and not rolled it out with the product."
"The interface is better now, but it still could be improved a lot. It needs more organization, menus, automatic refresh of information, and Web 2.0."
"The product uses a lot of resources in current sessions."
"I just received a question from a customer in regards to a connection with Oracle OID. I tried to integrate Safeguard with the Oracle YAML as well as something else to manage the groups and users from a different system, like AD or LDAP. This one feature could be better. At this moment, the platform system can only use the integration with LDAP or AD. The software for research and development to create a connector to a YAML platform can be very complicated."
"Transparent mode was too cumbersome, so I don't foresee us being able to use it. On paper when we were initially talking about it, it was definitely going to be the preferred method until we realized the burden it would be on our network guys. Then, we had to step back and reevaluate what we wanted to do. That's when we changed our approach to use the RD Gateway feature."
"From a usability perspective, what we are finding out is that our privileged domain admin users, in particular, want functionality for extending a checkout session. So we are working with One Identity support to see if there's an enhancement that can be made to the product."
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BeyondTrust Endpoint Privilege Management is ranked 4th in Privileged Access Management (PAM) with 6 reviews while One Identity Safeguard is ranked 2nd in Privileged Access Management (PAM) with 10 reviews. BeyondTrust Endpoint Privilege Management is rated 8.6, while One Identity Safeguard is rated 8.8. The top reviewer of BeyondTrust Endpoint Privilege Management writes "A stable, scalable, and easy-to-deploy solution that can track malicious use or send analytics to a host". On the other hand, the top reviewer of One Identity Safeguard writes "Improved our security posture by making password changes easy and allowing us to make regular password changes to service accounts". BeyondTrust Endpoint Privilege Management is most compared with CyberArk Privileged Access Manager, Thycotic Secret Server, CyberArk Endpoint Privilege Manager, Cisco ISE (Identity Services Engine) and SAP Identity Management, whereas One Identity Safeguard is most compared with CyberArk Privileged Access Manager, WALLIX Bastion, Fudo PAM, Thycotic Secret Server and Securonix Security Analytics. See our BeyondTrust Endpoint Privilege Management vs. One Identity Safeguard report.
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