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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

One Identity Safeguard enables seamless integration and management, making it easy to deploy and use without extensive network modifications.
The auditing capability allows for comprehensive monitoring and reporting, ensuring all sessions are indexed and searchable, enhancing security and compliance.
It offers high availability and agile integration, crucial for large-scale enterprise environments, with features like session recording vastly improving control over privileged activities.
Features like Transparent Mode for Privileged Sessions and Password Resetting on Service Accounts provide enhanced security without disrupting user workflows.
Through features like Approval Anywhere, One Identity Safeguard ensures critical password security with flexible, automated delegation during user absence, eliminating manual practices and promoting efficiency.

CONS

One Identity Safeguard requires improvement in its high availability function, as it takes a long time to switch from one appliance to another.
The integration with different systems could be more flexible, especially for automated password changes.
There are significant issues with technical support, particularly the need for prompt and effective responses.
One Identity Safeguard's multilanguage functionality does not support the Arabic language, despite deployments in Arabic-speaking regions.
There are challenges with Active Directory integration, impacting login processes for some users.
 

One Identity Safeguard Pros review quotes

it_user841344 - PeerSpot reviewer
System Consultant at a tech services company with 1,001-5,000 employees
May 23, 2018
The initial setup is very easy.
HeadOfDed6dc - PeerSpot reviewer
Head of Department at a financial services firm with 10,001+ employees
Apr 4, 2019
The transparent mode for privileged sessions is a very good solution.
IdmArchi90fa - PeerSpot reviewer
IDM Architect at a tech company with 10,001+ employees
Apr 4, 2019
The extensible framework for authentication is one of the most valuable features. We use an MFA plug-in and a lot of different factors, depending on what the business use-cases are. And of course, the auditing functionality is also valuable.
Learn what your peers think about One Identity Safeguard. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
SF
Security Consultant at Controlware GmbH
Apr 10, 2019
It is easy to manage. There is a very logical, clear user interface. Also, the integration of scripts is thoughtfully implemented. Overall, it's a nice product to manage.
CJ
Identity & Access Manager at Reist Telecom
Apr 10, 2019
The transparent mode for privileged sessions is one of the best things for customers, because they don't see the system in-between.
SS
Head of Information Security at a financial services firm with 11-50 employees
Apr 17, 2019
The most unique and valuable features are the upstream and downstream throughput capacities; the Safeguard platform provides agile integration. In actuality, all the features are valuable. They're good, user-friendly.
reviewer1161345 - PeerSpot reviewer
Works with 10,001+ employees
Jun 15, 2020
All sessions are audited and they are indexed/searchable through the GUI.
reviewer1081059 - PeerSpot reviewer
IT Security Consultant at a tech services company with 51-200 employees
Nov 6, 2019
The solution's most valuable features are the efficiency and the quality of the recording.
CE
Expert Systems Architect at Tempur Sealy International, Inc.
Jul 2, 2020
It has greatly helped improve our security posture. Safeguard has an option where it will reset passwords on service accounts, then go out to those servers where that service account is running as a service and update the password on it. That makes password changes very easy. We can regularly change passwords now and are planning on making it an annual activity, where all the people who own service accounts will go in and make sure all their passwords get changed, updated, and reset.
EC
Chief Information Security Officer at Outscale
Feb 24, 2020
We use the solution’s “transparent mode” feature for privileged sessions. It is very easy because it is only a simple configuration for our users. We don't have to modify our network. We install it, configure it, and it works. So, it is super easy. The rollout for our users is seamless.
 

One Identity Safeguard Cons review quotes

it_user841344 - PeerSpot reviewer
System Consultant at a tech services company with 1,001-5,000 employees
May 23, 2018
It needs more marketing.
HeadOfDed6dc - PeerSpot reviewer
Head of Department at a financial services firm with 10,001+ employees
Apr 4, 2019
On a scale of one to ten, the stability is an eight.
IdmArchi90fa - PeerSpot reviewer
IDM Architect at a tech company with 10,001+ employees
Apr 4, 2019
Even though we have two nodes, there's no way to do an upgrade without taking everything completely offline. It would be nice if they could improve that.
Learn what your peers think about One Identity Safeguard. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
SF
Security Consultant at Controlware GmbH
Apr 10, 2019
The high availability function of the box requires a long time to switch over from one appliance to another.
CJ
Identity & Access Manager at Reist Telecom
Apr 10, 2019
For some users, the physical appliance has been a bit buggy.
SS
Head of Information Security at a financial services firm with 11-50 employees
Apr 17, 2019
Our experience with technical support has been disappointing. We require more prompt and faster response times. We require answers to our questions right away but we haven't received that level of support.
reviewer1161345 - PeerSpot reviewer
Works with 10,001+ employees
Jun 15, 2020
Monitoring of the platform should be easier and more functional so that you can have a clear picture of the running service.
reviewer1081059 - PeerSpot reviewer
IT Security Consultant at a tech services company with 51-200 employees
Nov 6, 2019
I would like to see an adjustment with more enterprise architecture. You can buy multiple appliances but you can not fully separate different functions, so scaling might be a bit more complicated.
CE
Expert Systems Architect at Tempur Sealy International, Inc.
Jul 2, 2020
Transparent mode was too cumbersome, so I don't foresee us being able to use it. On paper when we were initially talking about it, it was definitely going to be the preferred method until we realized the burden it would be on our network guys. Then, we had to step back and reevaluate what we wanted to do. That's when we changed our approach to use the RD Gateway feature.
EC
Chief Information Security Officer at Outscale
Feb 24, 2020
The interface is better now, but it still could be improved a lot. It needs more organization, menus, automatic refresh of information, and Web 2.0.