Jira Align Reviews

Name: Jira Align
Brand: Atlassian
Rating: 4.0 (42 reviews)

4.0 out of 5

42 reviews
92% willing to recommend

What is Jira Align?

Jira Align is a cloud-based agile planning tool designed to help enterprises visualize, manage, and carry out large-scale software and IT projects. Jira Align’s features are designed to align the activities of your company’s development team with the overall goals of the organization by helping you achieve the following results:

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Jira Align is the #1 ranked solution in top Value Stream Management Software, #4 ranked solution in top Enterprise Agile Planning Tools, and #9 ranked solution in top Application Lifecycle Management Suites. PeerSpot users give Jira Align an average rating of 8.0 out of 10. Jira Align is most commonly compared to GitLab: Jira Align vs GitLab. Jira Align is popular among the large enterprise segment, accounting for 71% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 19% of all views.

Helped 865,164 peers since 2012

Featured Jira Align reviews

ShyiamaKishun

Senior Manager, Technology & Delivery at S&R TECHNOLOGY

Jira Align supports program increment planning by facilitating the planning aspect, including team setup, dependency management, and defining the layout for each step or stage in a project. The platform aids in breaking down targets into parts, aligning with Agile principles, and ensuring a structured layout. The most impactful feature of Jira Align for project management lies in its capabilities related to planning and setting up projects. The platform visually understands targets, offering a clear and detailed layout. We can determine when to speed up the process or access the project. We can address the issues related to planning and development efficiently. It is a great product to use, aiding in project planning and alignment. I recommend it to others and rate it a ten out of ten.

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Edson Takayassu

Governance and Security Manager at Guide Investimentos S.A. Corretora de Valores

The biggest advantage of Jira Align, in my opinion, is its user-friendly interface, making it simple and easy for end users to navigate and utilize. The most valuable feature of Jira Align for me is its automation capabilities, allowing us to create automation rules based on logical conditions for our projects. In terms of cross-team collaboration, Jira Align's integration with our project squads has been highly effective. It enables seamless creation of stories linked to incidents and changes, facilitating better visibility and understanding of the relationships between them. Regarding road mapping and dependency tracking, Jira Align enhances our project planning by aligning with our best practices and providing robust capabilities for mapping out dependencies and tracking progress.

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Rahul-Bansal

Test Team Lead at Intime

One area where Jira Align could be improved is mobile accessibility. Right now, it is mostly for laptops, but it would be more user-friendly if it had a mobile-friendly interface. This way, senior management and others could easily check progress on their mobile devices when they are not using a computer.

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Jira Align mindshare

Product category:

As of August 2025, the mindshare of Jira Align in the Enterprise Agile Planning Tools category stands at 6.4%, up from 4.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Enterprise Agile Planning Tools

PeerResearch reports based on Jira Align reviews

Type	Title	Date
Category	Enterprise Agile Planning Tools	Aug 18, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 18, 2025	Download
Comparison	Jira Align vs Microsoft Azure DevOps	Aug 18, 2025	Download
Comparison	Jira Align vs GitLab	Aug 18, 2025	Download
Comparison	Jira Align vs ServiceNow Strategic Portfolio Management	Aug 18, 2025	Download

Title	Rating	Mindshare	Recommending
GitLab	4.2	26.3%	97%	85 interviews Add to research
Microsoft Azure DevOps	4.1	37.4%	95%	135 interviews Add to research

Valuable Features

Jira Align's most valuable features include customizable dashboards, roadmap views, report creation, epic linking, and backlog management. The tool enhances collaboration and planning, provides visibility into objectives and program increments, and integrates well with other platforms. Users appreciate its user-friendly interface, automation capabilities, and strategic control reports. Teams benefit from its flexibility in tracking, dependency mapping, and configuring attributes, which are crucial for agile methodologies like Scrum and Kanban.

"The technical support team responds quickly and resolves issues effectively."
"We use Jira Align for business strategies, collaboration, and reporting."
"The interface of Jira Align is very easy to use and manage"

Room for Improvement

Jira Align faces challenges with integration, navigation complexity, and high costs. Users find the interface confusing and want simplified workflows and better integration with Jira. The tool also needs improvements in reporting, documentation, and user training. Users desire better AI features, mobile access, and streamlined setup processes. There is a need for enhanced communication tools and more robust customization options. Licensing changes have led to higher expenses, impacting adoption.

"The platform's communication features could be more robust for better team integration."
"Jira Align has price packages for different purposes. Users must do their own research and see if it fits their purpose."
"The vendor should implement automation features"

ROI

Users experienced an increase in productivity and clarity, resulting in improved work efficiency by at least 20% to 30%. Time management enhanced due to the reduction of unnecessary tasks like report generation. Prior tools were more complex, and spreadsheets have been consolidated. The tool is deemed worth the investment despite some opinions on pricing imbalance. Return on investment ranged positively, indicating significant operational improvements for many users. A minority noted a negative return, though most reported benefits.

Pricing

Enterprise buyers evaluating Jira Align often find the pricing on the expensive side, especially compared to other solutions like Azure DevOps. Costs are generally based on user count and can include additional charges for add-ons, with monthly or yearly subscription options available. While some view the pricing as fair and well-structured, smaller companies may find it less affordable compared to larger enterprises. Operational costs are also a factor, requiring a knowledgeable team for effective use.

"Jira Align has price packages for different purposes."
"At our company, we were concerned about the cost of Jira Align, which is expensive"
"The pricing and licensing costs are rated lower, around six mainly due to significant increases in licensing costs that were not well-received by users."

Popular Use Cases

Organizations primarily employ Jira Align for managing agile sprints, project management, and task tracking. They utilize it for scheduling, reporting, connecting business strategies to execution, and coordinating activities across multiple teams and portfolios. Jira Align assists in planning, maintaining backlogs, defect management, and provides real-time data visibility. It supports enterprise agility by aligning teams at scale and facilitating communication among stakeholders, ensuring alignment with business goals and enhancing productivity.

Service and Support

Jira Align's customer service is frequently described as helpful, knowledgeable, and responsive, often resolving issues quickly. Users appreciate the support team's availability, quick response times, and the helpfulness during initial tool setup through training sessions. Some users have noted occasional delays or limited support, while others rely on internal teams or third-party support. Despite isolated criticism, many rate the support team highly, often around eight out of ten, for their efficient assistance and effective communication.

Deployment

Users found Jira Align's initial setup intuitive and customizable, with straightforward web-based installation processes. While some noted complexity due to Jira Align's sophisticated nature and need for Agile experience, others emphasized ease, requiring minimal maintenance. Deployment times varied from 30 minutes to a few months, depending on project scope and external support. Effective use often required expertise, particularly for more complex configurations and scaling. Familiarity with Jira facilitated the setup, though newcomers faced learning curves.

Scalability

Jira Align demonstrates high scalability, effortlessly accommodating both small groups and extensive enterprises with thousands of users. Many users rate its scalability between eight and ten out of ten, citing seamless expansion capabilities. Some acknowledge challenges for non-technical users but report smooth scale-up experiences, integrating multiple teams with minimal issues. While primarily effective for large organizations, it’s noted that integration with non-Jira tools could enhance usability for diverse teams.

Stability

Users find Jira Align stable with a high refresh rate. Issues are rare, often linked to network connectivity rather than the platform itself. It operates smoothly as a cloud service, rarely experiences outages or bugs, and integrates well with tools like GitHub. Some report minor performance delays when handling large data loads. Ratings frequently range from eight to nine out of ten, indicating robust reliability and continuous improvements in stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Jira Align Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

19%

Manufacturing Company

13%

Computer Software Company

13%

Insurance Company

Retailer

Media Company

Healthcare Company

Government

University

Real Estate/Law Firm

Energy/Utilities Company

Transportation Company

Comms Service Provider

Educational Organization

Training & Coaching Company

Hospitality Company

Non Profit

Aerospace/Defense Firm

Performing Arts

Construction Company

Wholesaler/Distributor

Legal Firm

Consumer Goods Company

Pharma/Biotech Company

Marketing Services Firm

Logistics Company

Recruiting/Hr Firm

Recreational Facilities/Services Company

Compare Jira Align with alternative products

Learn more about Jira Align

Connect and coordinate enterprise-level business teams.
Make your entire enterprise’s work visible to drive and improve business outcomes.
Improve product quality with a fully aligned organization.
Shorten delivery cycles by increasing operational efficiency.

With Jira Align’s integration with Jira Software, businesses can simplify governing large-scale software development efforts by translating their strategy and goals into the technical execution and delivery of work.

Jira Align uses the aggregated data from Jira Software to produce reports on every aspect of the development process. Product stakeholders are granted immediate visibility into the progress that has been made and can easily identify delays and their causes.

The solution also assists in budget planning by assigning expenses to various work items and giving management real-time insights into ongoing expenditures and performance against set budgets.

Jira Align Features

Some of the top features and benefits of using Jira Align include:

Strategy management: Jira Align provides a clear visualization of where your enterprise is holding via strategic snapshots. The snapshot helps guide teams throughout the product. With the snapshot in view, it becomes easier to see and track the goals your company wants to carry out.

Progress monitoring: View a progress bar that provides indication of the level of completeness of your projects. The interface is populated with live data, which assists with planning and execution reporting.

Reporting and metrics: Jira Align creates valuable insights using the aggregated data it collects, ensuring that changes are tracked across teams and results are made visible early on in the process. These metrics allow managers to quickly determine what actions need to be taken.

Scalability: Jira Align is designed to work within organizations with hundreds of technical staff members and it can scale to support tens of thousands of users.

Backlogs and workflows: Effectively manage your work utilizing backlogs and workflow boards.

Customizable dashboard: Lay out key data points to help management keep tabs on important items. Easily make decisions based on active live consolidated data along with forecasting, risk tracking reports, and more. To help lower risks, Jira Align provides you with a visualization of program cross dependencies. It also displays a comprehensive view of resource utilization across projects, and highlights inefficiencies so that they can be resolved quickly.

Reviews from Real Users

Jira Align stands out among its competitors for a number of reasons. Two major ones are its program-level planning options and its reporting capabilities.

A project manager at a consultancy notes, “I like how things can be sorted out, and it shows the different objectives one can do. You could also create a team view that would allow your team to see work outcomes. Jira Align also helps with the reporting, because we can export data to Excel or another format.”

Jira Align was previously known as AgileCraft.