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CloudBees vs Jira Align comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 10, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CloudBees enhances DevOps processes with significant ROI through automation, support, and reduced manual efforts, outweighing its costs.
Sentiment score
6.6
Jira Align enhances clarity and productivity, improving work processes and validating investment despite pricing concerns, boosting team efficiency.
 

Customer Service

Sentiment score
6.9
CloudBees support is responsive and efficient, though some encounter plugin issues and delays; CloudBees University aids with technical help.
Sentiment score
6.1
Jira Align support is generally praised for responsiveness and effectiveness, though feedback on long-term experiences and documentation is mixed.
They have a support knowledge base area on their website, and usually, they are very good at answering questions.
 

Scalability Issues

Sentiment score
7.8
CloudBees is praised for its scalability, flexibility, and efficient scaling across diverse infrastructures, despite some concerns about resource consumption.
Sentiment score
7.7
Jira Align is praised for its scalability and integration with Jira, accommodating growth across medium to large enterprises.
 

Stability Issues

Sentiment score
6.6
CloudBees is stable overall but has upgrade and performance challenges, needing careful configuration and technical support.
Sentiment score
8.4
Users praise Jira Align's stability and reliability, citing minimal downtime and effective updates, except occasional delays with large data loads.
 

Room For Improvement

CloudBees faces challenges with user interface, performance, and compatibility, needing improvements in GUI, AI integration, and pipeline management.
Jira Align needs intuitive interface, better Jira integration, improved navigation, enhanced reporting, and upgraded features for better usability.
 

Setup Cost

CloudBees is seen as expensive but offers value through extensive features, with costs often handled by dedicated teams.
Jira Align is costly for small businesses, but potentially reasonable for large enterprises with varied pricing options.
 

Valuable Features

CloudBees provides scalable, secure CI/CD processes with seamless integrations and automation, favored for its flexibility and extensive support.
Jira Align enhances team collaboration with customizable dashboards, seamless integration, and agile support for strategic planning and execution.
 

Categories and Ranking

CloudBees
Ranking in Value Stream Management Software
2nd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Build Automation (6th), Configuration Management (11th), DevSecOps (4th)
Jira Align
Ranking in Value Stream Management Software
1st
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
42
Ranking in other categories
Application Lifecycle Management (ALM) Suites (9th), Enterprise Agile Planning Tools (4th)
 

Mindshare comparison

As of September 2025, in the Value Stream Management Software category, the mindshare of CloudBees is 1.4%, up from 0.3% compared to the previous year. The mindshare of Jira Align is 31.8%, down from 41.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Value Stream Management Software Market Share Distribution
ProductMarket Share (%)
Jira Align31.8%
CloudBees1.4%
Other66.8%
Value Stream Management Software
 

Featured Reviews

YashBrahmani - PeerSpot reviewer
Offers a clear visualization and overview of workflows and helpful in managing CI/CD processes
Improvement in the sense that they can do better in terms of management of logs and stuff like that because the console logs are very extensive, and that causes a lot of storage issues. That is one of the things which is there. Also, with respect to the traditional platform and the modern platform, many things have upgraded, and it has quite improved. But when we talk about the performance of the agents, it’s still very crucial because it’s not up to par. It takes a lot of time to provision the agent and to finish the build because of the SSH connection and the JNLP connection. Due to that, sometimes the agent doesn’t get provisioned. Those are some of the blockers that meet up the time in terms of administering the instance.
ShyiamaKishun - PeerSpot reviewer
Has a straightforward setup process and efficient project management features .
Jira Align supports program increment planning by facilitating the planning aspect, including team setup, dependency management, and defining the layout for each step or stage in a project. The platform aids in breaking down targets into parts, aligning with Agile principles, and ensuring a structured layout. The most impactful feature of Jira Align for project management lies in its capabilities related to planning and setting up projects. The platform visually understands targets, offering a clear and detailed layout. We can determine when to speed up the process or access the project. We can address the issues related to planning and development efficiently. It is a great product to use, aiding in project planning and alignment. I recommend it to others and rate it a ten out of ten.
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Manufacturing Company
12%
Legal Firm
11%
Comms Service Provider
7%
Financial Services Firm
19%
Manufacturing Company
13%
Computer Software Company
12%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise17
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise15
 

Questions from the Community

What needs improvement with CloudBees?
There are connection issues with CloudBees, specifically between Sybase and CloudBees. We often encounter connection problems, and there are issues with the pipelines.
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
I would recommend CloudBees to others because building jobs is much easier than with other solutions.
What do you like most about Jira Align?
I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and...
What needs improvement with Jira Align?
The platform's communication features could be more robust for better team integration.
What is your primary use case for Jira Align?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various products and features delivered on that platform.
 

Comparisons

 

Also Known As

No data available
AgileCraft
 

Overview

 

Sample Customers

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
Anthem, nielsen, Homeland Security, NCR, dimension data
Find out what your peers are saying about CloudBees vs. Jira Align and other solutions. Updated: July 2025.
867,676 professionals have used our research since 2012.