IBM Workload Automation Reviews

Vendor: IBM

4.0 out of 5

32 reviews
96% willing to recommend

1,569 followers

What is IBM Workload Automation?

IBM Workload Automation helps companies manage operations, portfolio management, resource collection, and dependency scheduling. It facilitates transitions from legacy apps to web services, executing batch processing for tens of thousands of jobs daily with hundreds of users.

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IBM Workload Automation is the #11 ranked solution in top Workload Automation solutions. PeerSpot users give IBM Workload Automation an average rating of 8.0 out of 10. IBM Workload Automation is most commonly compared to Control-M: IBM Workload Automation vs Control-M. IBM Workload Automation is popular among the large enterprise segment, accounting for 74% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 33% of all views.

Buyer's Guide

IBM Workload Automation

April 2025

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Helped 849,686 peers since 2012

Featured IBM Workload Automation reviews

Ilhami Arikan

Cloud Services Automation Technologies Manager at Garanti Teknoloji

Sometimes we have issues with the solution's stability. So, stability can be improved. Reporting and visibility of the solution need improvement. These days, we need more visibility. We need to access the logs and databases easily. You need to keep track of the running number of logs, like which ones are executed, completed, etc. So if there would be a good reporting dashboard, then it would be good. There's room for improvement in the solution since it is a challenging thing when we want to use the solution's technology with our new technologies. For example, if we need to use TWS on our OpenShift platform, the solution's API is not capable enough. So the product itself needs to be aligned with new technologies.

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it_user499683

Sr. Tivoli WLA admin at a logistics company with 10,001+ employees

Today, TWS (TWA) has evolved into version 9.x and the product is now also available as a cloud-provided service (the management parts, from IBM SmartCloud). I think that is a good and modern development, but the first v9.x releases (and maybe also the latest, I don’t know) lacked the event-driver WLA functionality that was already available for years in older on-prem versions of the product. That doesn’t help IBM have customers migrate from older on-prem versions to these modern cloud-provided versions, when they would like to migrate. IBM should have its cloud service deliver at least the same functionalities as their on-premise service has been delivering for years.

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it_user520245

System Administrator, Data Center Operations Lead at a manufacturing company with 10,001+ employees

The integration and monitoring within the extended agents such as SAP, PeopleSoft mainframe etc needs to be improved. Extended agents such as SAP, PeopleSoft, CA-7, etc do not have the ability to trace child jobs or dependencies within the extended tools. The ability to do so would be a great added-feature in the next iteration of the application.

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IBM Workload Automation mindshare

As of May 2025, the mindshare of IBM Workload Automation in the Workload Automation category stands at 6.9%, down from 8.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Workload Automation

PeerResearch reports based on IBM Workload Automation reviews

Type	Title	Date
Category	Workload Automation	May 1, 2025	Download
Product	Reviews, tips, and advice from real users	May 1, 2025	Download
Comparison	IBM Workload Automation vs Control-M	May 1, 2025	Download
Comparison	IBM Workload Automation vs Automic Automation	May 1, 2025	Download
Comparison	IBM Workload Automation vs Redwood RunMyJobs	May 1, 2025	Download

Title	Rating	Mindshare	Recommending
Control-M	4.4	21.8%	98%	121 interviews Add to research
AutoSys Workload Automation	4.2	12.2%	94%	81 interviews Add to research

Valuable Features

The valuable features of IBM Workload Automation include stability and the ability to run and track batch applications easily. Additionally, the solution allows for triggering jobs in multiple nodes and pre-scheduling jobs. The request feature, which allows users to suggest and vote for new features to be developed and released, is also useful.

"It offers features like MDM and a Windows workstation, although there are some technical dependencies. It is more user-friendly and also includes failover and failback capabilities. While both systems offer high availability, Control-M's high availability is superior to AWS's."
"The solution helps automate processes so that the workload can be handled on a daily basis."
"IBM Workload Automation provides good performance and monitoring."

Room for Improvement

IBM Workload Automation has some stability issues that need to be addressed. The solution also lacks reporting and visibility capabilities, which are essential in today's environment.

Accessing logs and databases should be made easier, and a reporting dashboard would be beneficial. The solution's API is not compatible with new technologies, such as OpenShift, which is a limitation. The scheduling tool in IBM Workload Automation is not as efficient as the ESP scheduling tool, as it refreshes daily and requires manual reconnection.

Bugs are present in the solution but are resolved promptly. The performance of previous versions, particularly version 9.2, could be improved. The domain controller encountered issues, and support for earlier versions would be appreciated. Additionally, the job dependencies across the business process could be enhanced in terms of dependency diagrams.

"IBM needs to move away from its native terminology and adopt a more cloud-centric approach."
"The solution should offer more free technical sessions to customers so that they can gain more experience or learn more about how to use it."
"The solution's installation could be improved because the customers have to do it all the time."

ROI

ROI from IBM Workload Automation is positive. Users have mentioned increased efficiency, improved productivity, cost savings, and streamlined operations as the key benefits of implementing this solution. The software has also been praised for its reliability, scalability, and ability to handle complex tasks. Users have reported a reduction in errors and improved decision-making due to automation capabilities.

Pricing

The cost of IBM Workload Automation is determined by the number of agents installed. It offers the flexibility of creating a consolidated environment with a limited number of licenses or distributing agents across multiple application servers, potentially requiring a larger number of licenses.

Some users mentioned transitioning from a server license to a per-job license, resulting in significant cost savings.

"The solution's pricing is affordable."
"The solution is a little bit expensive."
"Pricing depends on the number of agents that you install."

Popular Use Cases

IBM Workload Automation is primarily used for running batch operations and batch processing. It is utilized by development teams to schedule and execute batches, as well as track the summary of the batches.

The solution also supports the transition from legacy apps and scripts to web-running jobs through web services. It includes a scheduler and a file for receiving external sources, which triggers subsequent business practices.

Service and Support

Customers have found the customer service and support of IBM Workload Automation to be reliable and helpful. However, there have been some challenges in identifying the source of certain issues, making problem-solving a bit difficult. Despite this, the technical support provided by IBM is considered good.

Deployment

The initial setup for IBM Workload Automation can vary in terms of ease and complexity. Some users find it easy and quick, especially for agent-based installations on open systems. However, others find it more challenging and require assistance from vendors or IBM engineers. Customization can be difficult, however, overall, the setup process is straightforward, particularly for those familiar with IBM tools and systems.

Scalability

Some users find scalability challenging and dependent on the perspective, with the capability sometimes relying on the application itself rather than the product. However, there is also positive feedback stating that the solution is scalable, with documentation available on how to scale the product.

Stability

Based on the provided feedback, users consistently express positive opinions regarding the stability of IBM Workload Automation. Users rate the solution highly and mention that they have not encountered any stability issues.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our IBM Workload Automation Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

33%

Computer Software Company

10%

Retailer

Insurance Company

Manufacturing Company

Government

Healthcare Company

Real Estate/Law Firm

Transportation Company

Educational Organization

Construction Company

Media Company

University

Comms Service Provider

Hospitality Company

Logistics Company

Energy/Utilities Company

Legal Firm

Non Profit

Performing Arts

Outsourcing Company

Consumer Goods Company

Wholesaler/Distributor

Pharma/Biotech Company

Compare IBM Workload Automation with alternative products

Learn more about IBM Workload Automation

Teams rely on IBM Workload Automation to optimize backend workloads, maintain service levels, and offer support in remote environments. Its interface and job scheduler are appreciated for their value and effectiveness. Users benefit from batch automation, multiple node job triggering, stability, and batch app tracking. It provides a holistic view to resolve technical issues and leverage AI for updates. Its user-friendly interface simplifies workload management. Performance, monitoring, request features for adding functionalities, and workload management are key advantages.

What are the most important features?

Interface and Job Scheduler: Highly valued for managing processes efficiently.
Batch Automation: Facilitates the automation of batch processing tasks.
Multiple Node Job Triggering: Enables triggering jobs across multiple nodes.
Stability: Ensures a reliable and consistent performance.
Batch App Tracking: Allows tracking and monitoring of batch applications.
Holistic View: Helps in resolving technical issues and leveraging AI.

What are the benefits or ROI items to look for in reviews?

Performance: Enhanced system performance and monitoring capabilities.
Workload Management: Effective management of various workload types.
Request Feature: Ability to add new functionalities as needed.

IBM Workload Automation is implemented across several industries for diverse tasks. Companies executing high-volume batch processing, managing complex job dependencies, and transitioning from legacy systems find it valuable. Industries such as finance, healthcare, and manufacturing utilize it to maintain operational efficiency, enhance system performance, and automate critical processes.

IBM Workload Automation was previously known as IBM Tivoli Workload Scheduler, IBM TWS.