IBM Cognos Reviews

My main use case for IBM Cognos is that this software has great benefits, especially for the BI and data mining aspects, all focused on the decision-making aspect within our organization.

In my organization, we use IBM Cognos Analytics for decision-making, particularly for data reporting, tracking personnel, supply chain, timeline, and many more.

IBM Cognos Analytics has positively impacted my organization by reducing report formulation time by 60%, especially for templated recurring reports such as the monthly sales report. The improved decision-making speed has been enhanced with IBM Cognos self-service dashboard and AI-driven data exploration, while automated distribution and uptime, scheduled report delivery, and bursting have eliminated various manual emailing and delays.

The improved decision-making speed allows us to know if our business is doing well and how our customers are relating to our products. This enables us to determine which products are moving better and which are not performing as well, allowing us to focus more energy and resources on improving the products for better market value.

IBM Cognos makes it simple to create visually appealing products, and we are able to run about 1,000 reports on a daily basis while another 1,000 are run through the scheduler built into IBM Cognos Analytics. It offers triggering through the scheduler, which we use to confirm the completion of other processes needed to be available before the job is scheduled to run, allowing us to make data-driven decisions easily.

Some of the best features that IBM Cognos offers are enterprise reporting, which enables us to create, customize, and run reports on sales trends, consumer sentiment, and many more; dashboard creation; and data exploration and analysis. We are able to use the drag and drop feature to create ad-hoc visualizations. Additionally, I find the AI-powered natural language query feature for data analysis and dashboard input to be very useful for a non-technical person to put queries around the spreadsheets data to get a quick answer. Building insights for accurate decision-making has been great. Moreover, we can package reports with data-backed insights for stakeholders in PDF and Excel format to support business ad-hoc cases, forecasting, and strategic recommendations on relevant tasks.

Of all those features, the visual graphs, predictive analytics, and data cleansing feature makes the biggest difference for my team.

IBM Cognos is deployed in my organization using a hybrid cloud setup with Amazon Web Services as our cloud provider.

I believe IBM Cognos can be improved by addressing its limited real-time data connectivity, as well as enhancing the endpoint experience and mobility, which currently is not satisfactory due to limited data blending.

Although IBM Cognos supports mobile functionality, the experience can be improved, as the app is not fully responsive or fluid. Features such as interactive filtering and dashboard creation are not user-friendly on a small screen. It would be beneficial if the mobile user experience were improved with better touch-friendly controls and offline viewing options.

I have been using IBM Cognos for the past 10 years.

In my experience, IBM Cognos is stable, as I have not experienced any downtime or lagging issues.

IBM Cognos can handle my organization's growth and increasing data needs efficiently.

The customer support has been proactive, solution-oriented, and helpful whenever I have needed to reach out.

I previously used Microsoft Power BI before switching to IBM Cognos.

I switched from Microsoft Power BI to IBM Cognos primarily because IBM Cognos Analytics is robust in terms of reporting, governance, and scheduling, while Power BI excels in use, interactivity, and visuals. IBM Cognos Analytics has an edge over Power BI for enterprise-grade structured reporting needs, which is why we made the switch.

I have seen a return on investment through improved decision making, as automated distribution and uptime, along with scheduled report delivery and bursting, have eliminated various manual emailing and delays, thereby saving time and cost.

My experience with pricing, setup cost, and licensing is positive, as the price is relatively competitive and affordable. Although there may be some complexity during setup, the support is always available to ensure everything runs smoothly.

Before choosing IBM Cognos, I evaluated other options, including SAP Business Objects Business Intelligence.

IBM Cognos is well suited for financial reporting, handling complex, pixel-perfect, multi-page reports with scheduled delivery to stakeholders, such as sales reports by region on a quarterly basis. It can operationally create dashboards across departments and combine multiple data sources such as ERP, CRM, Excel, and many more, with filters and embedded AI insights to enable organizations to make data-driven decisions easily.

I appreciate IBM Cognos for its inbuilt AI feature, which helps uncover data patterns and forecasts, providing useful quick data-supported recommendations without heavy analysis. I would rate this product a 9 out of 10.

IBM Cognos is primarily used for business intelligence and reporting within our organization.

I am uncertain whether our organization uses AWS as a cloud provider, but we do subscribe to some SaaS applications, though I do not know where they are hosted.

IBM Cognos is used in the education industry.

From my experience, we use regular dashboarding with IBM Cognos for producing scheduled reports and for mandatory regulatory reporting. All our departments use IBM Cognos, with each department developing their own reports while our corporate IT team provides the data.

Some people use the interactive dashboards feature of IBM Cognos, and there are also other tools in use. I think some users utilize Power BI and Tableau, but our IT organization only provides IBM Cognos as an enterprise business intelligence and reporting tool. IBM Cognos is evaluated and complies fully with all our security standards.

In my opinion, IBM Cognos is very stable. It has been around for many years and many users are familiar with it, ensuring it performs well in its intended capacity. The benefits of choosing IBM Cognos, aside from cost savings, include having institutional knowledge for maintaining this infrastructure and a reliable solution that enhances developer productivity, given our team's extensive experience with IBM Cognos.

We are generally satisfied, but I am not certain if IBM Cognos meets every feature request from users since we only provide IBM Cognos as our standard and do not maintain infrastructure for other tools.

I have been using IBM Cognos for less than a year.

I find IBM's support and customer service to be responsive, particularly as we have been an IBM Cognos shop for a long time. Our systems team, operating on a lot of Red Hat Enterprise Linux and maintaining long-term relations with IBM, benefits from good support coverage.

Positive

While I am not directly involved in the setup, I know that DataStage is not difficult to set up. However, our infrastructure team faced many challenges setting up the Cloud Pak cluster on-premises, including the initial establishment of an OpenShift cluster and deploying Cloud Pak for Data on top of that solution.

The actual report development is done by other people, while our infrastructure team provides the hardware and our system engineering team manages the installation and application maintenance for IBM Cognos.

I do not know the main differences between IBM Cognos and other business intelligence tools such as Tableau, since many users come from different teams with prior experience using various tools. Whatever tools they are familiar with likely influences their reporting solutions. While I do not track the specifics of other user tools, those who have the budget may subscribe to different solutions.

I do not use Dell PowerStore or Dremio. I work for a university setting with a very simple infrastructure, so we only use IBM Cognos and IBM DataStage.

I am very new to the organization with less than a year of experience, but IBM Cognos has been used here for more than 16 or 17 years.

I work in the higher education space at Boston College with approximately 9,000 to 10,000 students total.

I do not develop reports for IBM Cognos. We only host IBM Cognos infrastructure for our different user groups.

My responsibility involves working with different IT teams who maintain systems across the university. I connect to them using IBM DataStage to perform ETL activities and load data into an Oracle database, from which I provide access through IBM Cognos. My team maintains the infrastructure for both DataStage and IBM Cognos.

Regarding integration, I use IBM DataStage.

We use IBM DataStage on Cloud Pak and migrated from InfoSphere DataStage. The Cloud Pak version is also installed on-premises in our own data center. The modern OpenShift cluster-based platform is what we refer to as Cloud Pak.

The installation of Cloud Pak for DataStage happened almost two years ago, while IBM Cognos has always been in place.

I believe we are currently using version 11.2.4.

Referencing the machine learning capabilities of IBM Cognos is not my expertise. I do not have information about the pricing for IBM Cognos since that is managed by a different team which handles procurement.

We only provide support for IBM DataStage and IBM Cognos.

I would rate this review 9 out of 10.

My main use case for IBM Cognos is in the basic electric power corporate sector, specifically in the energy industry, where I deploy IBM Cognos for planning purposes. I centralize analytics and automate reporting. This solution primarily serves reporting purposes for reselling, staff retirements, and other operational needs.

A specific example of how I use IBM Cognos for reporting and analytics in my organization is in real-time scenarios to improve reporting speed, decision-making, and cost efficiency. I leverage it to integrate data between different reporting systems and optimize operations. By establishing a single source of truth, I boost confidence in numbers by enabling faster and more accurate decisions.

IBM Cognos offers advanced reporting and interactive dashboards, AI-powered insights, data visualization, governance, and security features.

Regarding the advanced reporting and interactive dashboards, I customize sheets where multi-page reports are used in formats such as PDF, Excel, and HTML. I also automate report distribution and scheduling through this advanced reporting capability. For interactive dashboards, I use a drag-and-drop interface for building real-time dashboards and drilling down capabilities for deeper insights.

IBM Cognos has positively impacted my organization by improving decision-making and self-service analytics. Scalability has increased, flexibility has increased, and efficiency has increased. These are the main benefits that have positively benefited my company.

A specific outcome that shows how IBM Cognos improved efficiency and decision-making is that it automates repetitive reporting tasks, which saves me a lot of time. Since this is flexible in both cloud and hybrid environments, it has also helped with flexibility. I work across different teams from small teams to enterprise-level deployments, which demonstrates the scalability that has really helped me in real time.

IBM Cognos could be improved by integrating more with artificial intelligence. Bringing in AI agents for faster insights would be very helpful. I would also suggest enhanced predictive analytics to move from more reactive to proactive decision-making. These features would help IBM Cognos with AI integration and would be beneficial in the coming years.

Regarding IBM Cognos's governance and security, I experience centralized governance with certified data models. IBM handles this governance with certified data models, so it is limited to what governance can handle. Additionally, fine-grained access controls and automated audit trails are generally handled by IBM Cognos. These are the main governance and security features that IBM Cognos handles.

In terms of IBM Cognos's AI capabilities, they have been very accurate. IBM Cognos has always helped across any industry. For example, in the healthcare industry, it monitors patient outcomes and resource allocations in real-time, always providing reliable and accurate data with respect to real-time scenarios. This maintains both accuracy and reliability in terms of providing the correct data.

I have been using IBM Cognos for more than four years.

IBM Cognos is stable and very flexible. It is more of a license-based solution and serves as a very improved report generating tool. The performance is also very high.

IBM Cognos's scalability is very good. It works across small teams to enterprise-level deployment. The scalability maintains accurate performance across all deployment scales.

The customer support for IBM Cognos is good. They help me at any time with server issues, application issues, or when I need support in understanding how it works from end to end or with training. The support is helpful and responsive.

I did not previously use a different solution before IBM Cognos. This is my first solution of this kind.

I have seen a return on investment with IBM Cognos as it has really helped the business by saving time. Technically, it has saved us a lot by generating reports on time and maintaining security levels. The time-saving aspect and real-time utility have really helped my organization.

My experience with pricing, setup cost, and licensing for IBM Cognos is that licensing is great and very user-friendly. However, regarding the cost, I am not certain because a different team handles that aspect. I am more of a technical person, so I do not focus on the cost of that particular application.

Before choosing IBM Cognos, I evaluated other options such as Power BI.

I would rate IBM Cognos overall an eight on a scale of one to ten. I choose eight because it is a good rating for IBM Cognos. If it integrates with artificial intelligence in the future, I think that I could give it a ten. However, based on my real-time experience, I think eight is the appropriate rating for IBM Cognos. My advice for others looking into using IBM Cognos is that if someone needs a reporting tool and if someone needs something cloud-based and also where scalability, flexibility, efficiency, and improved decision-making all matter to their organization, then IBM Cognos is the best tool to use.

My main use case for IBM Cognos at my place of work is primarily for business intelligence (BI), mostly for serving, and we appreciate it because it covers the full BI stack, including dashboards, reporting, data exploration, and predictive analysis, all bundled into a single platform. While it has been there all the while, we have been making use of other BI tools, but since over the past two and a half years, we migrated to IBM Cognos, and it has been helping us a lot, given the enterprise functionality it has.

A quick, specific example of how I use IBM Cognos day-to-day is through our weekly dashboard where we do our weekly reporting, using the drag and drop feature on our dashboards. I already have my visualizations prepared for the report, so I plug in the data, develop the visualizations, and then send it via email every Friday evening.

The process of using IBM Cognos compared to what I was doing before when we used Power BI involved a considerable difference. Prior to that, we were not able to pay for the Power BI service, so every week I had to download the datasets as an Excel file, plug it into Power BI, do a bit of data modeling and cleaning, and then the report was out. With IBM Cognos, all our data is housed in the system, enabling me to easily produce the report at the end of the week, making my work much easier.

In my opinion, the best feature that IBM Cognos offers currently is the Watson AI assistant, which is now more present in the interface along with new-age AI agents such as recommendation agents and summarization agents. These two features greatly assist me in my reporting, especially when there is a need for tweaks or additions based on the data.

The recommendation and summarization agents help me with my reports by allowing me to extract key high-level insights from surveys we run. For instance, when we had a text field in the survey, the summarization agents helped me easily capture the essential points from the open responses.

IBM Cognos has positively impacted my organization by significantly improving our efficiency, especially with time saved. The application has been more time-saving and efficient as it allows for easier collaboration to get things done more quickly. Over the last year, there have been improvements in the app that enhance efficiency, even with occasional low network connectivity that is due to our internet provider rather than the app itself.

Regarding improvements for IBM Cognos, I think nothing yet about functionality, but I find the costs to be quite high for the enterprise system. However, since we need it, we continue to renew our subscription, though I feel lowering the cost would help small to mid-scale businesses adopt IBM Cognos more easily.

For more improvements, I only have the price in mind and the fact that IBM Cognos serves organizations already embedded in the IBM ecosystem better, making it less ideal for small and medium businesses that prefer quicker and easier BI tools such as Power BI, Tableau, or Google Analytics.

I have been working as a data analyst for close to five years now in my current field.

IBM Cognos displays good scalability, as it handles increased data growth well. As we expand, the system manages the increase in data natively, but new users often struggle to learn the system due to its complexity.

Customer support for IBM Cognos is very responsive. Our IT team consistently commends them for their quick responses when issues arise.

Previously, I used Power BI, which I introduced when I joined, transitioning from Microsoft Excel, as the organization faced complaints regarding unification of data pipelines, leading us to switch to IBM Cognos.

I have seen a return on investment through the time saved. As I mentioned earlier, we tracked a 19.2% increase in efficiency for reporting turnaround time. While for money saved, I need to wait until we review our financials as we have only been using it for two and a half years, but I do note that we have gone from a team of seven to just five employees, making my work easier.

While I was not part of the finance team during the setup, I know that the pricing and setup cost for IBM Cognos were significant financial burdens. My boss emphasized the high costs involved in the process, making it a heavy task financially, but the return on investment has been worthwhile.

I did not conduct an actual evaluation of other options before choosing IBM Cognos. Rather, a poll was conducted for cloud-based systems, and I preferred IBM Cognos over others such as Power BI services, Tableau, and stand-alone datasets.

My advice for others looking into using IBM Cognos is to come prepared for the pricing. Also, newcomers need to learn how to use the system as advanced features require significant learning which could be challenging. IT personnel need to possess technical skills for server management, and patience is necessary because the user experience can lag, especially during upgrades.

My additional thoughts concerning IBM Cognos relate to the areas needing improvement, which I outlined earlier in our conversation about advice for potential customers. I would rate this review as a nine out of ten.

My main use case for IBM Cognos is building report authoring, scheduling, and bursting to multiple recipients with parameterized outputs. IBM Cognos has a use case around risk and fraud analytics, especially being a bank, where we need to check and measure against different kinds of frauds that should not exceed certain thresholds. Additionally, I utilize it for customer and product analytics regarding profitability dashboards and real-time dashboards to analyze how our customers interact with newly released features and marketing offers.

A specific example of how I use IBM Cognos for risk and fraud analytics is in the financial services sector, where recently there has been a rise in frauds and scams. Our customers often receive calls from fraudulent individuals asking for their one-time passwords or passwords, particularly targeting older folks who are not tech-savvy, leading to the draining of their retirement and pension savings. There have also been e-commerce-oriented frauds lately, and we have a dedicated team on fraud analytics that uses IBM Cognos to tackle these issues.

IBM Cognos helps audit database records for user activity and report runs while tracking how certain fields change over time. It allows me to monitor specific types of fraud to determine if the incidence percentage has increased recently or if new fraud types are emerging in specific geographic areas. These audits and oversight functionalities are extremely useful for us.

IBM Cognos offers very high security for sensitive customer data, including features like query vaults and dynamic RLS. It provides several macros and security filters for governance purposes, which are beneficial. Additionally, it facilitates the distribution of generated reports across wider forums within the company, not just limited to a specific business unit or team. The flexibility to be hosted as either a SaaS setup, an on-premise setup, or on cloud platforms like AWS or Azure is another unique capability of the product.

IBM Cognos's security features, including query walls and dynamic RLS, help my team by preventing exposure of our queries to hackers and malicious parties. Our dedicated cybersecurity team ensures that sensitive data does not become public, making it crucial that data stored in IBM Cognos remains secure throughout the entire data cycle, which is where these enterprise-grade security measures prove invaluable.

IBM Cognos offers very responsive and highly interactive dashboards, allowing effective reporting capabilities. The Excel packs generated can be drilled through and filtered efficiently, reducing the need for deeper Excel expertise. Data aggregation and segregation are effectively managed through IBM Cognos.

The positive impact of IBM Cognos on my organization is notable; previously, the reports we were using did not meet the expectations of our managers and heads of departments, often leading to criticism. Now, we experience far fewer complaints from management, who are generally satisfied with the details of both high-level summaries and technical breakdowns when needed, enhancing our management efficiency.

Management efficiency has improved significantly as decision-making has become much faster. Management now has clarity in deciding which products to continue, which to scrap, or where to invest more resources, with enhanced visibility facilitating these decisions.

IBM Cognos could improve by introducing different role types, such as viewer roles, user roles, and admin roles, along with assigning minor modules to specific individuals. Additionally, hybrid deployments, bursting workloads, and licensing guidelines are areas that could be better refined in their cloud version. Furthermore, considering the trend towards AI in many recent software solutions, an AI assistant that aids in accomplishing tasks could be a valuable addition.

I have been using IBM Cognos for three years.

IBM Cognos is very stable overall.

The scalability of IBM Cognos is satisfactory. Around 30 people in my team are using it, but I do not have more detailed data on scalability metrics.

We previously used Microsoft Power BI as part of the Microsoft suite before migrating to IBM Cognos.

While there were not any tangible savings, the streamlined decision-making process for management was a significant positive impact. Management can now drill down and view executive summaries for new products and fraud analytics quickly, resulting in less red tape during the decision-making process.

I believe the pricing structure I recall was around $11 per user per month for the standard cloud version of IBM Cognos. However, our central team negotiated a different price because multiple teams within our organization use IBM Cognos, bringing the price down to around $10 to $11 per user per month.

Before choosing IBM Cognos, we evaluated Tableau, but its higher pricing structure led to its consideration being dropped.

My advice for others considering IBM Cognos is to weigh their specific organizational needs against available tools such as Microsoft Power BI, Tableau, and Qlik Sense. If there are more complex or organization-specific requirements, switching to IBM Cognos can be beneficial. I rate this product an 8 out of 10.

My main use case for IBM Cognos is to generate reports for clients and maintain IBM Cognos. My company is a retail company that provides the best price solutions to clients, and we use client data to generate reports in IBM Cognos.

In terms of my main use case for IBM Cognos, we also focus on IBM Cognos upgradation and maintenance. Whenever IBM Cognos is down, we investigate the issue and fix it.

The best features IBM Cognos offers include good security and easy configuration. The setup is not complicated.

What I appreciate about the security features in IBM Cognos is that if you want to build it from the start, it is not complicated, as it only takes a few steps, around five to seven steps to configure it. Security-wise, we have separate gemstones in our organization, which makes it very useful when you go through gemstones across prod, QA, and dev environments.

Regarding the features, the dashboard and integration in IBM Cognos are also easy to use. We have one server administration where we configure client information such as SQL information, JDBC connection strings, permissions, and groups. We manage which groups can access particular reports and handle all of that.

IBM Cognos has positively impacted my organization. As of now, we are also working with Looker in parallel. IBM Cognos generates reports very fast and quickly. Generating a report takes hardly two to three seconds, making it faster compared to Looker.

IBM Cognos can improve its error messages, as whenever something is wrong, it does not give us the proper error message, and we end up rebooting the entire software.

Additionally, they can improve the documentation. I believe restarting IBM Cognos takes time, around three to five minutes, so they can work on that as well.

I have been using IBM Cognos for the last three years.

In terms of stability, IBM Cognos performs at 95 percent reliability.

The scalability of IBM Cognos is fine.

We have never been in a situation where we needed to contact customer support.

Hopefully, I have seen a return on investment with IBM Cognos. Only one or two people in our organization initially knew about IBM Cognos, and later on, I learned about it as well. This demonstrates that it requires a lesser number of people. You do not need a huge team for maintaining or working with IBM Cognos.

Before choosing IBM Cognos, I believe we were looking into Looker as well, since both are similar solutions.

My advice to others looking into using IBM Cognos is that if they have not used anything else, they can proceed with it, as it is good and easy to set up. Everything appears to be good with IBM Cognos. I would rate this product an 8 out of 10.

IBM Cognos is a very comprehensive analytics tool that dissolves the challenge of turning complex and large data sets into clear, actionable insights by providing an intuitive platform for data visualization and reporting. It helped me quickly identify trends, monitor key performance indicators, and make informed decisions.

IBM Cognos offers a wide range of data visualization options and allows for seamless data integrations, which made the analysis process more efficient.

I also appreciate the predictive analytics capability of IBM Cognos, which enables forecasting and proactive planning, benefiting me by supporting smarter business strategies and better business outcomes.

I appreciate the built-in AI features that IBM Cognos offers, which help guide insights and suggestions, making it easier to understand patterns in the data.

The AI features in IBM Cognos helped me gain deeper insights into our business processes, enabling me to make data-driven decisions easily and understand which points need our attention and which areas of our business are performing well.

IBM Cognos has positively impacted my organization by providing an intuitive platform for data analysis.

IBM Cognos has helped me quickly identify trends, monitor key performance indicators, and make informed decisions. It has not only saved time but also improved accuracy in our analysis.

The data analysis capabilities of IBM Cognos help turn complex and large data sets into clear actionable insights.

Since IBM Cognos is a futuristic platform with many robust features, it takes time to grasp all the features and how they work, so there is a learning curve. The more I use this platform, the more confident I become, and I am able to explore more opportunities.

I have many use cases. Now, we are not using building a queue, but we are using Cognos Analytics for dashboarding, operational dashboarding, and all. We are using normal standard reports and tabular reports. I think I don’t know the exact version of Cognos, but we use studios to build those operation reports.

OBIE and Cognos, now our business users are not using much because it takes a lot of time to run. We need infrastructure. We need a lot of resources. Whatever we developed a couple of years back, that is the only thing running by the business users, by the control jobs.

We don't do major development in both the tools now. Our main development is now in Power BI and Tableau.

There used to be many valuable features, but in the last three or four years, whatever IBM is doing with enhancements, it has taken a lot of time to build and develop. 

But the best usage of Cognos is the ad hoc analysis reports. I really like that. Our customers also like that. But now the usage of Cognos and OBIE is reduced by various business users because people and business users are now more focused on analytics, slice and dice, and the dashboard, and the widgets.

I have been using it for more than 15 years. 

When I used to work on that project, we supported more than 2,000 users. That project is still there, but I’m not primarily supporting and working on it now.

After version 10.3 or 11.3, I stopped working because customers were switching from IBM Cognos to other tools.

My prior experience with customer service and support was good.

I’m a BI architect. I’m a technical architect. So, I have experience with various tools to start with Cognos, Power BI, then OBIE, Tableau.

The difference between these products lies in terms of the setup, mainly the setup, and the availability of resources. Power BI is a good tool. It is easy to set up. Then, licensing cost and infrastructure. It is available on the cloud. One of the projects we just finished is using the cloud services of Power BI.

It was straightforward. Now I did not work on setting up the environment. I used to work a lot on the administration side. But since the last three, four years, I did not work on it. 

But I hear from various people that setting up Docker, setting up LDAP, and setting up a metadata database is time-consuming. Also, deploying under which app server, like WebSphere or Tomcat, is also a little bit time-consuming. That’s what I hear from our Cognos administration.

We have a solid team. We have a metadata developer, a Cognos admin team, and a BI COE team who are very much experts in BI tools.

We do need some maintenance. Sometimes, those jobs did not run or took a lot of time to execute in the environment. Then, we need to contact the admin team, and they will take a look. If they think it is a database issue or a common issue, then they restart. Those things are there. 

It is a costly product; it is comparatively expensive. It is very hard to get the resources because no one wants to work on Cognos. They want to work on multiple BI tools. So, I would rate the pricing model an eight out of ten.

It is expensive because you need infrastructure, you need a metadata database, you need Tomcat or WebSphere or WebLogic to deploy Cognos.

Overall, I would rate it a nine out of ten. I would recommend it to other users. 

In operational reporting, the standard reporting, Cognos is the number one tool still in the market. 

Our clients utilize IBM Cognos mainly for static reporting, board packs, business reporting, and insights.

IBM Cognos is a robust governed platform with significant security features and provides excellent graphics and reporting. One of our customers can get a full company update on a Monday morning from all of this data via Cognos Analytics.

There is room for improvement in self-service analytics and predictiveness.

I have been using IBM Cognos for over five years.

I rate the stability of this solution as nine out of ten, indicating it is highly stable.

I rate the scalability of IBM Cognos as six out of ten. It can be scaled out to other teams, but requires building cubes and implementing policies.

I rate technical support from IBM as eight out of ten, indicating a high quality of service.

Positive

Setting up IBM Cognos is quite complex. I rate it a four out of ten in terms of ease.

Our clients have seen a return on investment, evidenced by one customer who can get a comprehensive company update through Cognos Analytics.

I rate pricing as a four, meaning it is more expensive compared to other solutions.

I recommend IBM Cognos and rate it six out of ten overall.

We’re creating reports and modelling them for managers. We use IBM Cognos to clear log reports and address performance issues. If performance issues arise, we can access the production environment, login, and check server-side capacities. If we encounter any difficulties, we can directly connect with the support team to obtain necessary information and address issues on the server side. For example, we recently encountered an issue. We generate a large number of reports. During the first week of the month, each user runs approximately 2000 reports. However, we faced network latency issues in the PAM system. After analysis, we identified the issue in the capacity configuration within the administration console. We adjust values for services during peak times based on server specifications such as CPU and number of users. These configurations are managed through the administration console. Currently, we work in the HVAC sector, handling requirements from development to production using a single instance of IBM Cognos and a single database.

We use the account statement report. When you use an account in HSBC, you receive various types of accounts, such as the stock market, fixed accounts, credit cards, and business accounts. We can create one consolidated report called CCS support, which includes all these accounts. In that statement, we are consolidating all those accounts. What we have created involves around 160 queries and approximately 110 variables. We use options such as tab, cross-tab, and various graphics, including charts and blocks.

Cognos is easy to use.

Compared to Tableau and PowerBI, the IBM interface is easier to use. However, the drag-and-drop functionality isn't as straightforward. Formatting is also more challenging in the cloud than in other applications, like Power BI. Also, if you encounter an issue, it takes more time to resolve it on the formatting side.

Some reports have performance issues because of data value. Power BI struggles with datasets exceeding one lakh records, and IBM Cognos handles datasets ten times larger without delays. Generating reports with large datasets in Cognos may take around 30-60 minutes. The final output is delivered in Excel format.

I have been using IBM Cognos for two years. We are using V11.1.7 of the solution.

The product’s stability is good.

You can manage functionality.

Technical support is good.

I have used Power BI and Tableau.

The initial setup is easy and takes four to six months to complete.

The product is expensive.

You can use the dashboard to determine where it stands based on the graph. The amount is included in the dashboard. We use data from the United States, the UK, Germany, and Japan. The data is stored in our CCS report. Based on the ID, we can retrieve specific data within that report. Certain portions of the data will display information for only one particular country. This restriction confines the data within the report. We are implementing security measures to ensure data integrity.

Some users access IBM Cognos directly for their businesses, while others log in to the Cognos console portal. These users interact with the actual JavaScript within the portal. This process may require additional time for adjustments, including those related to the DKA component.

If you have the budget, you can opt for Cognos; otherwise, you can opt for Power BI.

Overall, I rate the solution a nine out of ten.