Exabeam Reviews

Feedback from financial institutions using Exabeam Fusion SIEM is positive, indicating a return on investment. The ROI is rated seven out of ten. Users mention a potential 15-20% reduction in operational expenses through consolidating monitoring tools, enhancing cost efficiency. Exabeam's performance is highlighted as strong and complements rule-based SIEM by providing machine learning models for anomaly detection. However, specific details regarding pricing and budget are not provided.

Exabeam's pricing is viewed as reasonable and flexible, offering models based on user count or gigabits per day. Users mention an annual license for Exabeam Fusion SIEM, with no extra costs beyond licensing. While some consider it expensive, many rate it six to seven out of ten, indicating a mid-range expense compared to competitors. Discussions suggest Exabeam is cheaper than solutions like Palo Alto, though cost reduction would be beneficial.

• "Exabeam is not a cheap solution."
• "The platform is not extremely expensive compared to its direct competitors; I would rate its pricing around six out of ten."
• "The solution is expensive."

Organizations primarily utilize Exabeam for security information and event management, user behavior analytics, and compliance. It is deployed to ingest and aggregate logs across multiple environments, supporting timeline analysis for incident investigation. Users leverage it to monitor security events and detect anomalies, particularly within government and enterprise architectures. Exabeam enables centralized access to logs from diverse platforms, assisting in managing multiple web services and enhancing cybersecurity operations through effective risk identification and event correlation.

Many users find Exabeam's customer support and technical assistance highly effective, praising prompt responses and helpful solutions for technical issues. Some, however, report regional support limitations and slow response times. Engineers appreciate direct assignments for each case and find ticket logging straightforward. Satisfaction varies, with some consistently pleased with their assistance, while others note unresolved issues despite advanced support. Access provisioning and platform interactions generally receive positive feedback.

Users find Exabeam's initial setup mostly straightforward, with deployment time varying by project size and prior familiarity. Experienced support from Exabeam aids resolution of issues encountered in larger implementations. Guides and tutorials simplify installation, although the complexity increases when integrating with existing systems. Some users note challenges in sorting and filtering logs, suggesting UI improvements for real-time access. While certain environments pose difficulties, thorough documentation assists users in ease of initial setup.

Exabeam is widely noted for its scalability in various organizations. Many users rate it positively, although some mention room for improvement, especially with extensive filtering impacting speed. While some users experience latency issues, scalability seems to handle a significant number of users and devices efficiently. As a SaaS platform, scaling challenges are minimal. Exabeam receives praise for easy expansion and adaptability, though it benefits from optimized tag and hierarchy implementation.

Exabeam is generally stable with most users noting its reliability and minimal bugs. Some report high stability, rating it up to nine out of ten. However, a few experience downtime and processing delays, particularly with large data volumes. Occasional issues like patch-related downtime and engine failures occur but are infrequent. Stability ratings vary, with some users rating it a seven-point-five due to specific challenges such as slow processing times.