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Darktrace vs Exabeam comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Darktrace enhances security and threat prevention, offering cost-effective solutions with improved visibility and indirect savings despite quantification challenges.
Sentiment score
7.4
Exabeam Fusion SIEM offers financial institutions cost savings, enhanced security, and strong ROI, though specific pricing is unknown.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Exabeam offers more machine learning models that detect anomalies.
 

Customer Service

Sentiment score
7.7
Darktrace is praised for excellent, responsive tech support, offering prompt issue resolution and proactive assistance with global presence.
Sentiment score
6.3
Exabeam's customer service garners mixed reviews, with varied responses on responsiveness, efficiency, and support quality across regions.
The challenge lies in waiting for a response after logging a ticket.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Even with TAM support from Exabeam, many issues go unresolved.
 

Scalability Issues

Sentiment score
7.6
Darktrace is highly scalable, supporting various company sizes and seamless integration, efficiently managing large traffic and endpoints.
Sentiment score
7.2
Exabeam scales well for enterprise use, despite some latency issues and slowdowns with increased filtering criteria.
Since it's cloud-based, it expands easily.
Darktrace has high scalability, and I would rate it a nine out of ten.
 

Stability Issues

Sentiment score
8.5
Darktrace is highly rated for its stability, reliability, and smooth performance, meeting security needs without network issues.
Sentiment score
7.2
Exabeam is stable with high ratings, though some users face processing delays and downtime affecting SOC monitoring.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
These problems were not frequent, and the last six to eight months have been stable.
 

Room For Improvement

Darktrace needs better integration, automation, and interface improvements, plus enhanced pricing, endpoint protection, and user-friendliness for broader appeal.
Exabeam needs better flexibility, integration, clearer documentation, enhanced dashboards, faster support, improved UI, and reduced false positives.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Darktrace could improve by integrating with email security gateways like Mimecast or Ironscales.
The intelligence section and the incident view should be seamlessly connected in one view to avoid jumping between pages.
I have explored the SaaS version; it offers many new features.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
 

Setup Cost

Darktrace is often seen as costly, yet some justify it for its advanced features and customizable licensing.
Exabeam offers reasonable pricing with flexible models, though not the cheapest, it's competitively priced compared to some competitors.
The product is considered expensive compared to others.
The licensing cost is approximately eight dollars a year.
The pricing is costly in USD, and they charge based on device counts.
 

Valuable Features

Darktrace excels in AI-driven threat detection, autonomous response, and user-friendly interface, making it a top cybersecurity solution.
Exabeam excels with advanced analytics, intuitive interface, seamless integration, automation, and machine learning for enhanced security and ease of use.
If more than 2.5 gigabytes of data have been pulled in a few minutes, it engages by blocking for one-hour intervals, alerts, and extends the block until it goes into full isolation if the violation continues.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
 

Categories and Ranking

Darktrace
Ranking in AI-Powered Cybersecurity Platforms
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
Email Security (9th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), AI-Powered Chatbots (2nd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd)
Exabeam
Ranking in AI-Powered Cybersecurity Platforms
9th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
Security Information and Event Management (SIEM) (15th), User Entity Behavior Analytics (UEBA) (3rd), Security Incident Response (5th), Threat Intelligence Platforms (7th), Security Orchestration Automation and Response (SOAR) (7th)
 

Mindshare comparison

As of May 2025, in the AI-Powered Cybersecurity Platforms category, the mindshare of Darktrace is 23.4%, down from 30.0% compared to the previous year. The mindshare of Exabeam is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Powered Cybersecurity Platforms
 

Featured Reviews

Peter-Murphy - PeerSpot reviewer
Enables proactive threat detection and immediate response through AI monitoring
The most valuable feature of Darktrace is its ability to detect and counter threats before they occur. The autonomous response capability is always enabled, blocking threats immediately without hesitation. Additionally, the Darktrace email platform is a significant asset since it addresses incoming threats before they reach the network, enhancing our security measures. Protecting the business is essential, and ensuring security through 24/7 AI monitoring is invaluable.
Stephen-Armstrong - PeerSpot reviewer
The SIEM provides a user-friendly UI experience
When events come into the system, the dashboard categorizes them by the highest risk score, not when they appear on the system. When you've got multiple ongoing incidents you can only see the highest risk score at the top of the list rather than the most recent detection. Exabeam's reporting dashboard could have included a filtering option to filter by the most recent detection.
report
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What do you like most about Exabeam Fusion SIEM?
The solution's initial setup process is easy.
What is your experience regarding pricing and costs for Exabeam Fusion SIEM?
I do not have much information about the pricing. However, I am aware that Exabeam is cheaper than Palo Alto based on discussions in meetings.
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Hulu, ADP, Safeway, BBCN Bank
Find out what your peers are saying about Darktrace vs. Exabeam and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.